r/KohoCanada

Every Wednesday, Thursday and Friday, I see posts asking "Insert Canadian Benefit Here" or "Paycheque" Late?

My question, Koho Users, is how late is late? For me, I used to get paid at about 9:30, and now I usually get paid at 10:00 the day before, assuming the boss does it on time. Curious to know what the users are facing, or is it just noise?

Side note: What happened to Koho_Mary?

Anyone get theirs yet?

did anyone receive there child tax yet

Filed my taxes and received my NoA on May 11th. It says my return was deposited on May 11th, but I haven't received anything yet (5:55pm MST, May 18th). This is my first year getting it deposited to my Koho account as I just ditched Scotiabank and I'm not sure if this is a normal processing time between the CRA and Koho or if I should be concerned?

I understand mistakes happen and errors are made but instead of being honest with customer or atleast letting us know ahead of time that theirs a delay in processing CCB they are trying to save face on blaming CRA, stating they didnt received payments until today and now i just received some promotion to double my pay with them if i enter a draw for the next x amount of days. i dont want your damn promotion. How about an apology u/kohoCanada . Alot of your clients are upset and affected by your company not holding up your end of the bargain, which was eraly deposit.

Has anyone got their baby bonus? Ontario still waiting.

I just wanted to let people know I had a similar issue last October where it wasn’t deposited at its normal time (1130 am for me) but was received around 130pm the same day. I was given the same response in October that I’d receive it by the next morning and still got it that day. Payments will just be later but we should all still receive it today at some point.

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No purchase required. The campaign begins on May 19, 2026 at 12:00am EST and ends on June 15, 2026 at 11:59pm EST. There is 1 reward available to be won: One (1) Grand Prize: a cash payment equal to the winner's most recent monthly direct deposit amount, up to a maximum of $8,000 CAD. Open to legal residents of Canada. Odds of winning depend on the number of eligible participants. Must correctly answer skill testing question to be declared winner. Full rules and entry details available at: https://www.koho.ca/legal/#double-down-contest-terms 

I have requested an agent 3 times over chat this morning and not one response back , is there no agents this morning or are they just avoiding the pissed off customers

I am unable to login to my koho app, on which I have deposited money. The app presents me with a new account screen which I have to carefully skip. Because of this I accidentally created a new account with THE SAME email address! After a back and forth with tech support they said they fixed the issue.
I still cannot login. It says it cannot complete two-factor authentication.

Just wondering what time everyone’s payroll deposits into their account, I am located in Alberta. I have searched and only really found a bunch for government deposits. Thanks everyone.

If Monday is a holiday does that mean child tax will come today or Saturday or will it come Tuesday as usual?

My last couple pay deposits have been over an hour late. Assuming it’s the same thing today? Any word on why this keeps happening.