Is spending money on marketing even worth it for a small law firm anymore or has word of mouth and AI replaced everything?
Three years into running a small practice and I still can't figure out where to actually put the marketing budget.
Tried SEO, ran some Google Ads, kept up with social media for a while. Some of it worked, most of it felt like throwing money into a void. And now with AI answering half the questions people used to search for, I'm questioning whether any of it matters the way it used to.
Clients who do find us usually say they googled something, got an AI answer, and then somehow ended up on our site but I have no idea how to replicate that consistently.
Asking anyone who has actually figured this out for a small firm:
- What marketing channel has genuinely moved the needle for you SEO, ads, referrals, social?
- Is AI search helping or hurting small firms trying to get found locally?
- Has anyone cracked the code on getting a small practice to show up in AI-generated answers?
- What would you stop doing immediately if you were starting over?
Not looking for agency pitches just real answers from people who have been through it.