r/LoLTechSupport

Image 1 — Recently Permanently banned
Image 2 — Recently Permanently banned
Image 3 — Recently Permanently banned

Recently Permanently banned

Hey, I’m relatively new to this subreddit, but I have just been wrongfully terminated by Riot Games. I have played League for over 8 years of my life around level 650 and was automatically banned by vanguard. I have sent an appeal twice already and was automatically declined the appeal. I have never once cheated in the game during my 8 years and it claims I have through third party apps. I don’t even have any sort of porofessor, u.gg or any software that affects my League of Legends. (Below are some screenshots). If anybody knows where I can find help other than support, it’d be much appreciated. My user is LordBiscuit #NA2 if you guys somehow see my recent matches or anything I have not done any sort of cheating.

Just adding on, just seen a previous user also go through this issue about 21 days ago on this sub seems like Riot’s vanguard is extremely strict and probably wouldn’t be allowed to be appealed. But what issues me more than anything is the lack of transparency on the ban.

u/Typical-Silver2110 — 3 days ago
▲ 0 r/LoLTechSupport+2 crossposts

El soporte de lol es injusto?

No juego lol desde el año pasado, intente jugar este año y lo que me recibe es que tengo un rembolso de mas de 1000 dolares, algo casi de pagar en colombia, lo triste es que la cuenta no le he metido mas de 50 dolares, pero ya es antigua, pense que el soporte de lol iba a investigar estas irregularidades, pero me dicen esto. queria saber si alguien tiene de sobra al menos una cuenta de nivel 30 en LAN para empezar de cero😔

u/Koderoo — 2 days ago

Pc crashes every first game of the session, completely normal after restart

Whenever i turn on my laptop, and hop on league, no matter if play right away or after an hour, usually around six minutes of the game, my laptop screen get stuck and i the only way to fix is to restart my pc, after that its good and will not happen for as long as i dont turn it off. Its weird because, it only crushes on league. Does this happen to anyone else, is there a fix?

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u/Yobama-sama — 2 days ago

I recently started League of legends and with intense ADHD cant operate keyboard controls at all

Before this I have only played basic shooting games with more mouse based controls. This is when I came to know of the WASD controls and how if we plug in a controller it automatically connects. I dont have a physical controller so i use monect xbox layout from my phone which works perfectly for me even in league except Im unable to operate the cursor with the 2nd joystick.

I works in the practice tool but as soon as I get into matches it stops working. If anyone has a solution how can i fix this or if contacting riot support can help me get this fixed.

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u/Satya_OP_007 — 3 days ago

Perma-Banned without a reason, anyone know how to solve this?

Well, this stings.

I reached out to Riot Support earlier because I was stuck on the <unknown player> profile and couldn't queue for ARAM. I ran through every fix I could find starting with flushed DNS, repaired the client, ran as admin, checked Vanguard, restarted my PC multiple times. I was convinced it was just another client bug.

Then today I actually opened my support ticket instead of just the client, and… yeah.

Permanent ban.
Issued 08/13/2026 – three days ago.
Manually issued.
Reason: "Actions that violate our Terms of Service."

That's the entire explanation. No chat logs. No specific violation. No evidence. The "Additional Details" section literally just says:

>"We have no further details to share with you."

I genuinely have no clue what triggered this. I don't use any third-party tools besides Blitz (no scripts, no cheats). I've had this account for years, and my only other account is a PBE test account – nothing shady.

The worst part? I only get two days off a week. I was looking forward to grinding the battle pass and relaxing with some ARAM on my day off, and instead I find out I'm permanently banned with zero context.

So I've got a few questions for anyone who's been down this road:

  • What usually leads to a manual perma-ban like this? Chargebacks? Account sharing? Something else I might not even realize?
  • Is there any real chance of a successful appeal, or are these mostly auto-denied?
  • If I do appeal, what do I even say when I don't know what I'm appealing against?

Honestly gutted. I've put years and a decent amount of money into this account. Any advice – or even just shared experiences – would mean a lot right now.

u/Even-Construction267 — 4 days ago

Am I the only one that has higher ping both on EUNE and EUW servers, after yesterdays server crash?

I ussualy had like 22-23 ms on both servers, but today is 45 ms ( but it feels much worse ) could be even package loss... Tryed to restart the router, and repair the game files , used the hextech repair tool but nothing helps... So I just want to now if it's a me problem or server problem.
Update: They fixed it! 🎉

reddit.com
u/Canye_ — 4 days ago

Hacked account get perma ban?

Hi I have a question, my account was hacked about 2 years ago but recently I submitted a ticket to recover it, successfully regain access to the account but I noticed that, there’s a permanent ban on it, there’s no reason indicating why my account was banned, is there a way to get rid of the suspension and reactivate my account?

reddit.com
u/riderlupan — 4 days ago

Game temporarily freezes every 1-5 minutes

Basically as it says in the title my game has been freezing mid-game for a few seconds to a full minute and it seems to happen every 1-5 minutes. The problem doesn't happen in ARAM, bot or custom games, but happens very heavily in draft and ranked games. Here is some additional info that I've gathered / monitored:

- I monitored my ram usage, it doesn't seem to be spiking or any higher than it would normally be.
- I monitored my gpu/cpu temps, they also seem fine.
- I checked all of my drivers for updates, all up to date.
- Other than that, I have heard that overlays and background apps can cause issues, so I closed all but discord, which I will continue to use, and sorry but if the game crashes because of my comms app, then I just won't play.
- I do have an integrated graphics card, so I went to my settings and made sure my primary card was being used

Specs:
- Processor: AMD Ryzen 9 7900 12-Core Processor, 3701 Mhz, 12 Core(s), 24 Logical Processor(s)
- Graphics card: NVIDIA GeForce RTX 5070

Unfortunately until I can find a fix for this issue, my game will be in an unplayable state, and it is hard for me to test whether something fixes the issue, because I have to do a Draft Pick game at the least, and freezing every few minutes is a huge detriment to the team.

reddit.com
u/TacosRSexier — 3 days ago

Has anyone ever been banned because of third-party software they didn't actually install?

Hey everyone,

I recently got banned in League of Legends for using a third-party program, but the weird thing is that I haven't installed or used any third-party software, cheats, scripts, overlays, or anything like that.

Has anyone else experienced something similar recently? I'm trying to figure out if this could be a false positive or if Riot's anti-cheat might be detecting something incorrectly.

If this happened to you too, I'd really appreciate hearing about your experience and whether you were able to get the ban reviewed.

reddit.com
u/Worldly-Positive-522 — 3 days ago

Is ping fix coming?

I've seen many people posting about this, is fix coming?

Usually I have 17 ping stable, now I have 31 stable. All of sudden, on any other game I have identical ping as before.

It completely messed up my muscle memory, really bad.

reddit.com
u/Head-Bluebird1644 — 4 days ago

EUW down?

Changed ISP, tried even with mobile hotspot, still "Failed to Connect". Is it a server problem?

Update : EUW , EUNE and NA servers are reportedly down. Might be a global outage.

Update 2 : Riot Service Status at 05:57 GMT+3 : "We're aware of a problem causing players to disconnect from their games and are investigating the problem.

reddit.com
u/UndercoverOrNot — 6 days ago

Ban for cheat/third party tools = porofessor?

So I played 4 viego ADC games(250 Viego games) 2 weeks ago and used the boot bug. I generally use porofessor for the jgl timer and build suggestions for aram games. I received a 14 day ban today for using third party programs/cheating.

Is it because of porofessor? I thought the Viego boot bug is possible with playing the game normally so it won't fall under the "bug abuse" criteria where you had to complete specific conditions etc.

I already submitted an appeal/ticket.

reddit.com
u/VegetableHunter3362 — 5 days ago

ping issue EUW (?)

Hi everybody,
my ingame ping today is double the amount it is usualy. Normaly it is 16, now it is 30 (stable). I can play and it isn't a big deal at all, but I was wondering if that issue is on my side, or because of the server issues today. Anybody got similar observations?

Thanks!

reddit.com
u/TheWasteed — 5 days ago
▲ 0 r/LoLTechSupport+1 crossposts

Riot Temp Banned me for nothing, advice??

So I don’t quite know if this falls under the discussion category or whatever, but I got temp banned by riot a couple weeks, maybe a month or so ago, and while I OFTEN use strong language and explicit language in games, I genuinely got banned for nothing. I was typing to a team member who was playing really bad and I was actually encouraging him saying he kept up well despite being like half the CS of the other adc, when I got muted by riot. Apparently, instead of “like” I said “kike\*”, which I’ve come to find out is an anti-Semitic slur. I was unaware and just sent it because, well it was just a typo. After that game, come to find out. RIOT BANNED ME. So I figure it’s whatever I’ll submit a ticket and it will be fixed. Nope. Riots auto review shut me down. Well damn, I guess I’ll submit another asking for human review. IT GETS SHUT DOWN AGAIN. It’s very obviously a typo in context and I made certain the ticket showed that. How do I get this ban wiped off my record so that I don’t have to suffer worse penalties later if I actually DO something?

reddit.com
u/DesperateWorking8018 — 6 days ago

Queue up timer wouldn’t show

Hi all, I just tried to start a round of ARAM Mayhem however the queue up timer wouldn’t show. I have tried restarting and even reinstalling the game, but the problem still persists. Have anyone else encountered this problem before?

I’m playing on the Mac OS and it was only up until today that I have this issue.

I was shown the error VAN-101.

reddit.com
u/JuneF_ — 6 days ago

EUNE Server down?

It was saying re-connecting in the game, now it won't even let me join back. Watch it give me a penalty because of that 🫪🙃

u/professordegenerate — 6 days ago