r/MailChimp

When I request my username from my cell phone, it shows two of the same usernames. I go to reset my password for either one and it says my account has been closed. I desperately need help getting logged in. Can anyone help!?

Hey.
I recently set up a few automations in my Mailchimp account. I'm trying to send an email to a client when they meet certain criteria. That's working smoothly

However, I'd also like to receive a notification whenever someone meets those criteria, so I can contact them quickly...

Is there a way to get notified when an automation is triggered?

Thanks!

Something I learned recently: when you copy a reply out of ChatGPT, Claude or Gemini and paste it into a Mailchimp email, some of the chat window's own code often comes along.

You can't see it in the email, but it sits in the HTML: attributes and other class names that only those tools use.

One Mailchimp newsletter I got had ChatGPT's tags around its intro, position markers included (data-start="1648" data-end="1708"). And two of its logos had been copied out of an email in Gmail, leaving Gmail's own tag behind too (data-bit="iit").

Sometimes, the code tells a whole story about how the newsletter was created, so watch out 😅

I built a free Chrome extension called Email Detective (it shows which platform sent an email, how the authentication looks, and so on), and I just added a check for these types of leftovers.

https://preview.redd.it/wp98vm53r1th1.png?width=866&format=png&auto=webp&s=af01826f12d2a7ad1c4d6f7d78fe56f8f5283ab4

Open an email and it tells you if it still carries traces of one of those tools. It checks for Grammarly and Google Docs as well. Everything runs in your browser. Of course, you can also ask an AI of your choice, giving it the email's source code.

If you'd rather not leave traces, paste as plain text (Cmd+Shift+V on a Mac, Ctrl+Shift+V on Windows) and nothing comes along. It would also be good if Mailchimp's email editor could get rid of this when we paste.

Do you usually strip the formatting when you paste?

Hey Reddit, I'm Jack Tam, SVP Product & Engineering of Intuit Mailchimp. AMA October 8th at 10:30 PT (1:30 ET)

Every year we pull first-party data across Mailchimp's ecommerce and small-business senders to see what actually drove results during Peak Season. Not what the industry predicted, but what showed up in the numbers once the dust settled. 

On Thursday, October 8 from 10:30 PT to 11:30 PT (1:30 to 2:30 PM ET), Jack Tam, SVP Product and Engineering of Intuit Mailchimp, will be here on r/Mailchimp answering your questions about what the 2026 report found and how to apply it to the holiday plan you're building right now.

What the report covers

The 2026 report, Breaking Through Peak Season Noise, is built on real send and order data from last year's holiday season: 62 days, 7.5 million orders, $1.1 billion in revenue. A few of the findings Jack will be digging into:

• Peak season is a retention play, not just a revenue spike. 16.6% of new customers acquired during the holidays repurchased in Q1, with a median of 26 days to repurchase. That has implications for what your post-purchase flow should look like in December.
• SMS punches above its weight. It's a fraction of total send volume, but for brands running both channels, SMS drove nearly 20% of revenue for brands running both channels, and it gets roughly 8x more clicks per message than email.
• Weekends outperform weekdays during Black Friday/Cyber Monday (BFCM). Order rates were highest on Saturdays and Sundays during BFCM, counter to the usual assumption that weekday sends win.
• The highest ROI comes from automations brands already have. Abandoned cart flows saw 36% higher open rates and 28% higher click rates. Segmented, personalized emails saw 11% higher average order value.
• AI-assisted content is already outperforming manual campaigns. Emails written with generative AI saw 50% higher order rates and 33% higher conversion rates during BFCM 2025.

Not sure what to ask? Here are a few examples to get started!

• When should I send my first holiday email?
• Is it worth adding SMS or is that just more noise for my customers?
• I'm on the Free plan / a small list. Does any of this apply to me?

Please remember:

Do not share any account sensitive information with us in public spaces. u/MailchimpSupport can assist you privately if specific account information is needed.

We’ll see you on the 8th. Set a reminder and start dropping questions below!

Read the full report: https://mailchimp.com/resources/breaking-through-peak-season-noise/