r/MailChimp

Manager Account Assistance

I work for a small media agency, and I am currently assigned as the manager of a client's account. Recently, my company would like to start our own newsletter. How can I add to our account without opening a brand new account and also not affect our client's account? I've read all the support articles about combining multiple accounts, but I believe we are currently on the free plan and our client is on the premium one, and I cannot figure out how to upgrade OUR plan. Does my boss just need to call and figure it out through sales, or am I missing a simple solution?

reddit.com
u/Firm_Ask2717 — 3 days ago

Inactive email address

One of my team members recently received a notification that his Mailchimp account is inactive. I’ve been using his authenticated email address as the “Send From” address for our quarterly newsletters.

Could you please confirm whether his account being marked as inactive will affect my ability to continue using his email address as the “Send From” address for future campaigns?

Thank you for your help!

reddit.com
u/VisualChemist6639 — 6 days ago

Lost Email & SMS Subscribers on Mailchimp

Our email subscribers dropped by 200+ & our SMS subscribers dropped by 100+ in just 3 days since our last email & SMS campaigns without us doing anything wrong.

Would you know the reason why, or has it happened to yours too? And is there a way to bring back what we suddenly lost?

Thank you!

reddit.com
u/SIPSAlameda — 7 days ago

how do a delete pdf content from gallery not showing in content studio?

Someone a long time ago posted documents (PDFs, DOC) into mailchimp. The URLs still work, but I can not find how to delete them.

Here is an example

https://gallery.mailchimp.com/e0cc72207bf4d46fcfbc66f22/files/summer_student_job_posting_17.doc

In general, I find the service a bit leaky (by design). If I want to make sure everything that was ever put onto the service is zapped, could I do that easily? Perhaps by deleting the account?

Thx

reddit.com
u/Traditional-Team5074 — 7 days ago

I built an open source tool for tagging Mailchimp contacts from a names-only list

I work in a membership based organization and I'm always getting lists from other departments without emails attached. It was a huge pain point for me to manually tag contacts one-by-one in Mailchimp, so I built this simple tool. I figured I couldn't be the only one out there using Mailchimp and running into this issue, so I wanted to share.

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Banana-Tagger is a command-line tool (with an optional GUI) for tagging Mailchimp audience members from a CSV that has names only, no email addresses.

Mailchimp's own CSV import can tag contacts, but only by matching on email. This tool exists for the opposite case: you have a list of full names from somewhere that was never tied to Mailchimp in the first place (an event roster, a sign-in sheet, a waitlist a front desk kept by hand) and you need those people tagged in your existing audience without typing each name into search one at a time.

If your source list already has emails, you don't need this, use Mailchimp's native import instead. This tool is specifically for when all you have is a name.

Disclaimer: Banana-Tagger is not affiliated with, endorsed by, or officially partnered with Intuit Mailchimp.

AI Disclaimer: I did use Claude to help with some of the GUI and the GitHub readme.

github.com
u/brybell — 7 days ago

Test emails will not send

I cannot get a test email to send - I have tried sending to a work email, my personal hotmail and gmail accounts...tried some yesterday, some today, nothing has arrived. Anyone got any ideas?

reddit.com
u/oak_stone1 — 7 days ago