r/MarcusInvest

Marcus Customer Service

Does anyone know how to get an actual person to chat with about your account? Recently opened a HYSA using a referral code and the stated APY still says 3.5% after 5 days. We should be getting 4.5% with the boost, correct? Does it take time for that rate to kick in or did we somehow mess up while signing up? Anyone else ever had an issue like this? Thanks

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u/Grateful_Dad_707 — 14 days ago

CD transfer coming from a now-closed account

Hello all,

When I first opened my CD with Marcus, I had transferred the balance from an old savings account at my personal bank. I’ve since closed that savings account, but forgot to double check when I had set up the rollover once my term matured. Currently, my CD balance shows the transfer added to the account and gaining interest, but the funds won’t be available for another few days. Since this money is coming from an account that doesn’t exist anymore, what happens?

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u/nsoparis — 13 days ago