r/MyntraSucks

I ordered a pair of sandals with size 9

But I received size 10 and also dirty so I decided to go with size exchange in Myntra today the delivery boy came check the product and s it is dirty so he refused to take the product.

What to do now ?

I never go with such issues so it's new to me...

This post is to get some help to aware people. This happened to me when I bought “BEAUTY OF JOSEON” Dynasty cream from myntra they delivered the product with manufacturing date of 2025 and expiry date of 2028.

When I used the product 2..3 times I felt something was wrong and then I checked the product on an authentic website called ‘Bioderma batch code checker’ where you enter batch code and get the details for a product. A shocking truth was reveled to me that BOJ Dynasty cream was manufactured in 2020 and was 6 yrs old product which was already expired meaning they had added a fake label to it. Added some screenshots as a proof.

When I contacted Myntra customer support they were like we can’t do anything as the product has sticker on it which says it is manufactured in 2025. I didn’t asked for refund or return but I genuinely want to save people from getting scammed by myntra.

They are literally scamming people and playing with people's health and emotions

People are buying this Expensive beauty products with their hardearned money to get themselves a goodlooking healthy skin and this people are doing such scams.

This could have happened with many customers but they might have not noticed this scam as people trust blindly on Myntra.

As you can understand the consequences of wrong products ,the damage they can cause to skin. I want people to be aware that Myntra is not authentic supplier for beauty products it’s a complete waste of money and it damages the skin barrier.

I will never forget this precious prize that you gave to me.

I was looking for a particular bag that I had seen once before on Myntra. Found it and found 4 other listings with the same products! WTH

Are these the same products or is there a difference in quality? (Hence the price difference)

- Thanks to the person who highlighted the address in my previous post🥹

See the 2nd image of this Post 1st. I'm willing to sell this myntra credit as ordering for anyone willing to pay me full amt 500. And I will give u my id to order . If u want u can also give me just 475rs. Giving u 5% discount . I bought the credit for 480/- . Pay me and get my id phone no- 8_7_5_7_092285. Myntra from last month stopped delivery in my area. And I m student so I need cash. Help me out. Dm if u r genuine.

I bought a new SIM around 20 days ago, when I first signup this same message appeared, I thought it'll be fine in some days. But I still can't signup.

What can I do? I want to use this new number because it'll give me a good discount 🙂

TL;DR: Myntra logistics lied about delivery status, ignored a government grievance docket, and admitted they can't schedule deliveries, leading to an unwanted cancellation of a ₹9k order.

So I just spent three days in a battle of attrition with Myntra logistics, and I’m sharing this so others don't waste their time.

The Setup: I ordered a pair of Nike Air Jordan 1s (₹8995). Since it was "Open Box Delivery," I had to be physically present to give the OTP after verifying the shoes.

The Problem: I work a shift from 2:00 PM to 12:00 AM. I proactively contacted Myntra support 6+ times to let them know I am only available for delivery BEFORE 2:00 PM.

The Service Failure Timeline:

Day 1: Delivery fails because of a vehicle breakdown. To cover their tracks, the Sholinganallur Hub (PAL_SNG) marks the status as "Open Box Verification Failed." (A total lie—no attempt was even made).

Day 2: Escalation Desk (a "Case Supervisor") tells me to wait 48 hours. I explain my 2 PM cutoff again. They ignore it, attempt delivery at 5:30 PM, and it fails.

Day 3: The delivery agent calls me in the morning, admits he has the shoes, and promises a morning delivery. He doesn't show up. I call him at 1 PM; he says he'll only be in my area by 5:30 PM.

The Result: Even with an active National Consumer Helpline (NCH) docket, Myntra’s automated system triggered a Return to Origin (RTO) and cancelled my order while it was still "Out for Delivery."

When I finally got through to a senior agent, they admitted that Myntra has NO system for scheduling deliveries. They expect you to be a prisoner in your own home until the delivery guy decides to show up. If your work schedule doesn't align with their random route, your order is basically doomed.

The Resolution: Myntra’s response to my NCH grievance? A copy-pasted: "Note feedback and close the task." No price-match voucher, no re-order help, not even a "sorry". It was just "our bad, buy it again."

Conclusion: I ended up voting with my wallet and bought a pair of Bacca Buccis from a competitor instead. If you have a job that requires you to be away from home during "standard" hours, avoid Myntra’s high-value Open Box items. Their backend is a rigid machine that cannot handle basic human constraints.

I ordered Puma Blktop Rider Suede Sneakers from Myntra at a heavily discounted price. The order was successfully confirmed and everything looked normal initially. Later, Myntra cancelled the order from their side and stated that it happened due to a technical issue.

What frustrated me more was the customer support experience. One support agent clearly told me that I would receive a ₹599 compensation coupon for the inconvenience caused. But when I contacted support again later, another senior agent completely denied it and refused to provide either the coupon or any proper resolution.

I understand stock issues can happen, but cancelling a confirmed order due to a platform issue and then backing out from the promised compensation feels unfair.

Anything anyone can suggest show that I can get this order or at same price?