r/NIUscooters

I have just purchased a Niu NQiX 150 (MY26). The vehicle is great so far, but user manual is somewhat compressed to a minimum. Maybe you can help me here with two questions concerning charging:

I need to primarily charge the battery externally, i.e. take the battery out and charge it at home. As all vehicle batteries, the Niu battery is supposed to be charged only up to 80%. I can configure this in the app, but the settings seem to apply only for vehicle charging when the battery is in the vehicle. How can I limit the charging to 80% at home?

The usuer manual states that the charger must be used in a "well-ventilated environment". Yet, it is plugged into the plug in the compartment under the seat, which is far from a "well-ventilated environment". Is it still safe to keep the charger under the seat when charging? This does not really feel right, but looks like the manufacturer designed it to do it like that. Keeping the charger outside would be a nice invitation for stealing/destroying in the public.

Thanks a lot!

I need to vent a little because I'm honestly pretty pissed off about this whole situation.

I bought a NIU NQi Sport from an official NIU dealer in the in May 2024. Since then, I've ridden it approximately 800 km.

Recently, the scooter started shutting down unexpectedly, both while riding and while parked. I took it to another official NIU dealer because the original dealer no longer does repairs.

They diagnosed the problem as a failed controller, which needs to be replaced. The repair is going to cost around €600.

I contacted NIU because, frankly, I find it pretty ridiculous that a major electronic component like the controller can completely fail after only 800 km.

I wasn't even asking them to pretend the warranty hadn't expired. I specifically asked if NIU would consider goodwill assistance because of the ridiculously low mileage and the nature of the failure.

Their response was basically: the warranty is 2 years, yours has expired, sorry.

The frustrating part is that NIU simply keeps referring me back to the dealer and saying they can't provide reimbursement or goodwill assistance, without actually addressing the request.

I'm really disappointed with NIU's response, especially considering how little the scooter has been used.

Has anyone else had a similar issue with a controller or another major component failing at very low mileage? And has anyone had any luck getting NIU to provide goodwill assistance after the warranty expired?

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Hey everyone,

Looking to see if anyone in the community has run into this specific issue with their NIU NQi GTS, or if anyone knows what might be triggering it.

The Issue:

Every 20 to 30 km or so, the throttle suddenly stops responding out of nowhere. The scooter just coasts/freewheels for about 2 to 5 seconds. After that, power kicks back in normally and it rides fine until the next occurrence.

Behavior: No full system shutdown, display stays on, but zero response from the twist grip during those few seconds. Also,no error code is shown.

After exchanging the potentiometer of the gas grip, the issue persists.

Has anyone experienced something similar?

Any insights, similar experiences, or troubleshooting steps would be greatly appreciated!

I would like to get the Air, it really looks like a nice scooter.

However, privacy, no cloud coercion, local control, operation without Internet access is very important to me.

I do not trust privacy policies anyway but I looked over Niu’s and it’s really concerning (data export to China without clear description of data protection, sharing of data to third parties etc). So, with Niu, I won’t get away with this stuff.

It seems I can use the app to set it up, add the key to Apple Wallet and then not use the app any longer.

Can I just remove the app from my phone altogether?

Which features I’m I exactly loosing? (Tracking of the scooter is an obvious one but I’m fine with this).

is there any alternative way to control the scooter local ONLY via Bluetooth and/or prevent/restrict cloud communication?

Is it possible to do this? Did someone try it and could share feedback?

I am buying this scooter for commuting to work. The round trip is only 12km but there can be heavy traffic, hence the scooter instead of car, where the max speed limit is 70km/h.

Is there a reason to spend 50% more on the NQiX500? I can't find many reviews of NQiX500 and none of the others. My concerns are accelerating, handling and comfort (I'm 183cm).

Any information or experience would be greatly appreciated!

Hi, yesterday I have purchased my new NIU FQiX 300, someone knows how to insert the steering lock (I don't know if it is called like this I n English, in Italian is "bloccasterzo"). the dealership NIU told me a sequence but it didn't work and he didn't know how to do it, also told me that could possibly be because of the servers in china, but is unlikely because is a mechanical movement. please let me know