r/Office_Managers

Our company recently upgraded our entire sales team to new mobile devices, which means I now have a box of thirty older smartphones sitting on my desk that need to be processed for corporate disposal. Our IT team is incredibly busy with a server migration right now so they told me to just handle the basic data erasure myself before calling a collection vendor.

I know how to perform a standard factory reset through the system settings menu, but I am worried about whether that is actually enough to prevent sensitive client contact lists and company emails from being recovered by someone down the line. Since these devices will eventually go to a bulk electronics shredding or recycling facility, I want to make sure our corporate liability is completely covered.

Do your offices utilize specialized data overwriting software for mobile fleets, or is a standard factory wipe generally considered secure enough for standard corporate asset retirement? I really want to make sure I am following best practices before these items leave our building.

I have managed a Chiropractic office for 5.5 years now. I have one coworker but she does scheduling, filing. I handle all the billing, all the insurance work, billing patients, I have to manually enter EOBs. We have also started durable medical equipment work which I have to bill for and had to learn how to do that. I have no IT help, I have to figure it all out myself. It's the doctor, myself and one coworker who as I said can file stuff or schedule. There's no other department, no HR, no anyone else so anything that needs done falls to
Me. My work load has doubled since I started here. We see about 85 patients per week. I make 22/hr and he only lets me have 24-30 hours per week to work. The doctor gets mad at me if things fall behind or get missed. We have auto accident cases, worker's comp cases, Medicare, highmark, United.... it's endless work. I'm at my breaking point. I haven't had a raise since my first year here. I love my patients, I used to love my job but the stress is getting to me. I don't know what other office managers do or what all you handle but this just isn't right.