r/Outlook

Detail of the issue is every time I try to login i am met with the screen of how I want to sign in. Every time I just want to select my password. But 50-70% of the time that's not good enough for Outlook. It will tell me that the password login is not available right now...why is this ever a thing? Then instead I have to play a game of puzzles and give my phone number 4 digits in order to play the game.

Every time I try to login it then asks me to make an email to authenticate or use an outside source other than my email to authenticate my account. Like, no, I don't want to do that. And it runs me through this charade every time I try to login. I'm absolutely sick of this and just want to change email at this point due to the issues but worried about having to update all my accounts and missing some.

This is the absolute worst system I've ever used. It used to be I could just use the password which I made for my account to login but now it seems it wants to do everything in its power to stop me from accessing my email. It is ridiculous.

Right now I'm stuck on having to use another email for authentication...I don't have another email and don't want more than 1. I'm just so sick and tired of this.

Please any help with stopping this nonsense and just being able to use my password like it should be? Failing this, is there any way to quickly/automatically get all emails linked to this sent through to a new one I create because I can't keep doing this every time I try to login.

The issue isn’t “How good is New Outlook?”
Or even “How good will New Outlook be in the future?”

The real question is, how good could a web-only client like New Outlook EVER be?

I’m having an Outlook email autocomplete issue affecting both Outlook Web and the Android app. When I select the autocomplete suggestion for my work email address, Outlook displays the work address but actually resolves the recipient to a different personal email address. As a result, the message is sent to the wrong inbox.

If I manually type the full work email address and do not select the autocomplete suggestion, the message is delivered correctly to the work mailbox. I have tested this multiple times on both Outlook Web and Outlook for Android.

I have already disabled Expanded People Suggestions on both my personal and work Microsoft accounts, waited more than 48 hours, deleted the relevant saved contact, converted the malformed suggested profile into a contact and then permanently deleted it from recoverable contacts, signed out and back in, restarted the phone, and tried the standard autocomplete removal steps. The incorrect suggestion still persists.

The malformed autocomplete entry appears in the format:

work-address@example.com <personal-address@example.com>

In other words, the work address is being used as the display name while the underlying recipient is actually the personal address.

Has anyone encountered this before, or is there a way to remove/reset a corrupted server-side recipient/autocomplete entry that is not tied to a normal saved contact?