r/PcRetailers

I bought a raid card from B&H on February 8, 2026; however, the raid card was damaged in transit. B&H admits the item was damaged in transit but they reject to cover return fees. Since I sent the item to other country, which violated their return policies, they refused to cover the expensive return fees, including shipping fee, tariff, and so on. I have checked the pages of the product detail. They did not say they won’t cover return fees.

I have filed a chargeback against them, but they declined my first chargeback dispute. What should I do next? Should I continue the second chargeback or do something else?