r/PrivateInternetAccess

Uninstalled PIA app on PC, now have no internet

SOLVED: There was some Windows Firewall rule or setting blocking internet access. I couldn't find out exactly what rule or setting it was, but turning the firewall off immediately returned internet access, so I opted to reset all firewall settings by selecting "Restore Default Policy" on the Windows Firewall's Action menu. I do wanna remind people troubleshooting the same problem to double-check that additional network adapters added by PIA have also been properly removed, this was not the case for me the first time I uninstalled it so check that as well.

I'm using Windows 10 and had the PIA app installed. Today I decided to uninstall it and now the internet is gone completely. I'm using a wired connection, and I can see on my router's status that my PC is indeed connected and has an IP address assigned (Windows shows the same, it has an IP assigned). Windows simply says No Internet.

I've tried going into Device Manager and deleting the Tap adapter to no change. I then deleted every single item in Network Adapters to let it re-add the Ethernet adapter back, and no change. I've done the Network Reset option that the Windows Troubleshooter suggests, no change. I even tried re-installing PIA and turning the Kill-Switch off to no change (I uninstalled it again afterwards).

My guess is that this app messed with core Windows settings and the uninstaller did not change them back. Now it can't find PIA cause it's uninstalled and I have no internet. From looking online the only option that seems to work is an entire Windows reinstall, but I'm hoping someone can help.

reddit.com
u/todosselacomen — 3 days ago

Not showing VPN IP address at times

I notice when I turn on my VPN, it will show the Public IP but it will randomly not show the VPN IP. When I check my broadcast IP via web browser it does show me using the VPN server, so I'm not sure why it doesn't always show it via the app consistently. 🤷‍♂️

reddit.com
u/Warhammer486 — 3 days ago

Local Area Connection/PIA OpenVPN/wgpia0 keep rebuilding everytime I reconnect?

Following a reinstall of my adapters and an install of the latest version, whenever I reconnect to the VPN, the virtual network driver seems to rename itself? It’s gone from simply Local Area Connection to Local Area Connection 2, 3, 4 and so on and so forth. Same when connection to Wireguard. It goes from wgpia0 to wgpia0 2, 3, 4 and now we’re up to 15. This means I can’t seem to bind the VPN to something like a torrent because I can’t select it on the Network Interface list on QB for example.

To give an example, if I hover over the wi-fi icon it says:

>[Router name]

>Internet Access

>Wgpia0 15

>connected

On QB, my network interface list is:

• Any Interface.

• wgpia0.

• Ethernet.

• PIA OpenVPN WinTUN Adapter.

• Local Area Connection 1*.

• Local Area Connection 3*.

* WiFi.

• Bluetooth Network Connection.

• Loopback Pseudo-Interface 1.

So what am I selecting here? There’s no option for wgpia0 15 or 16 or whatever following number that appears in the name whenever I disconnect and reconnect.

Also the wi-fi icon no longer shows the wired Ethernet connection icon despite being connected. Connection still works, it just doesn’t show on my taskbar. Anyway to fix that or is it just screwed?

reddit.com
u/CIRCLONTA6A — 5 days ago

OpenVPN not connecting as of yesterday

Is anyone else using OpenVPN on their router to connect? As of yesterday, I'm unable to connect via my router. I sent support a message tonight, but I figured I'd ask if anyone else starting having these issues too so I can stop seeing if the problem is on my end. It's worked for many years (with the occasional reconnecting), but it won't connect no matter what I do now. I use an Asus RT-AC68U, so I know it's old, but it was reliably connecting to PIA for many years until just recently. I did get the latest .opvn files from PIA's website, added the DHCP lines, but it still won't connect. The PIA app still connects to servers on my Android phone, so it doesn't appear to be an issue with my account.

Thanks.

reddit.com
u/hwanggonggong — 5 days ago

Android V 4.0.34 & Android Auto

I'm using 4.0.34 for Android with per app settings / Android auto set to "unlock" but still won't connect to my car.

Anyone else got this working?

reddit.com
u/topdeadcntr — 7 days ago
▲ 8 r/PrivateInternetAccess+1 crossposts

Proton VPN is capped at ~200 Mbps on my Windows PC no matter what I try (940 Mbps without VPN)

I've been trying to figure this out for hours and I'm honestly out of ideas.

I have Verizon FiOS Gigabit (940/940 Mbps). Without Proton VPN I consistently get around 940 Mbps down / 940 Mbps up.

As soon as I connect to Proton VPN (unlimited), my download speed immediately drops to around 190–210 Mbps. Upload is usually 450–580 Mbps.

The weird part is that it doesn't matter what I change. It's almost like there's a hard cap around 200 Mbps.

Things I've already tried:

  • Different Proton servers (Ashburn, Chicago, etc.)
  • Different server loads (20-40%)
  • WireGuard (Proton app)
  • OpenVPN UDP
  • Standalone WireGuard client using Proton config files
  • VPN Accelerator On/Off
  • NetShield On/Off
  • IPv6 enabled and disabled
  • Different Speedtest servers
  • Speedtest.net desktop app
  • Fast.com
  • Different protocols
  • Multiple reboots
  • Latest Proton VPN version (4.4.1)

Windows/network troubleshooting:

  • Updated Realtek LAN driver to the latest version from Gigabyte
  • Verified I'm using the Realtek driver (not Microsoft's generic driver)
  • Disabled EEE / Green Ethernet
  • TCP Auto-Tuning is enabled
  • No cFosSpeed installed
  • Checked for third-party network filters
  • No strange services running
  • Ethernet link is negotiating correctly at 1 Gbps
  • No packet loss
  • No CPU bottleneck (9950X3D barely doing anything during the test)

Interesting part:

My iPhone connected to the exact same Verizon Wi-Fi gets around 480 Mbps with Proton VPN.

So the internet connection itself clearly isn't limited to 200 Mbps.

Desktop:

  • No VPN: ~940 Mbps
  • Proton VPN: ~200 Mbps

iPhone (same Wi-Fi):

  • Proton VPN: ~480 Mbps

At this point I'm wondering if this is some kind of Windows + Realtek + Proton issue.

Has anyone seen this before or found a fix?

u/lazyprostudent — 8 days ago

Noticing Significantly Fewer P2P Gateways!!!

I see ALL of the Canadian gateways are no longer P2P, neither is Mexico, or a LOT of others! WTF is going on?!!! Brazil & Chile are also no longer P2P! I used to use them all the time!

I haven't counted, but I would hazard that over HALF of the gateways are no longer P2P!!!

reddit.com
u/DeathStalker-77 — 10 days ago

Had a creepy privacy scare today. What's the best way to scrub personal info and delete it?

Hey everyone. I use PIA for my daily browsing, but it turns out my past digital footprint just caught up to me. Because of an online side project I run, I occasionally have to deal with some unstable people, and someone crossed a line today. This guy tracked down my current phone number and home address through a sketchy public directory site (looks like he used Spokeo) and sent it to me in a message.

It's a creepy feeling seeing your private info laid out like that. A VPN protects my traffic moving forward, but it doesn't do anything about the old data these brokers already harvested and put up for sale years ago. Have any of you dealt with this? What tools or methods are you using to delete your sensitive records from the web?

reddit.com
u/gdbbdg — 11 days ago

Need to see gateway loads in the UI!!!

u/Piasupport - why won't you simply add a current LOAD for each gateway in the UI? And preferably the expected speed?! Your competitors have these features. It's not rocket-science to add them!

reddit.com
u/DeathStalker-77 — 10 days ago

They removed the IP address from the client window.

This subreddit harassed me for MONTHS after I complained about my IP address showing on stream when the client was clicked in order to change VPN region.

The client was updated to remove the IP address in the default view.

I suggested this for 2 years. Writing emails and providing feedback.

Just came here to tell this community to shove it.

reddit.com
u/PCGamingOrDeath — 11 days ago

tired of regional blocks ruining my watchlists… how well does pia work as a vpn for youtube?

hoping some long time users here can help me out. im getting so incredibly annoyed because lately it feels like every other video i want to watch says it is not available in my country. i follow a lot of international creators and foreign music channels, and the constant region blocks are driving me crazy. i know people use private internet access to get around geo restrictions all the time, but ive never actually tried it myself. i used a random free extension on my browser a few weeks ago but it slowed my connection down so badly that the videos wouldn't even load in 1080p, which totally defeats the purpose.

before i sign up, how are the speeds on pia when trying to watch 4k content from overseas servers? do most of you find that it works seamlessly on your phone, or do you have to constantly swap servers to find one that isn't flagged?

reddit.com
u/Cammilleri-Babara — 12 days ago