With Act 3 introducing Roll, I thought it'd be fun to make a little piece with all 3 of the siblings as I see them in this universe. Yeah I know technically Roll isn't related to Megaman and Protoman in this universe but still.
I made two orders in July, one for the act 3 posters. And another for the act 3 vinyl and a couple of t shirts. From the official merch site - through shopify.
Both orders basically stalled for a month - labels showed as being created but the tracking number showed no progress.
I complained about the order I made first via email - they responded promptly and then the order proceeded and was delivered a few days later. This was the posters.
The second package I waited a few days, then emailed about that one. This was about 2 weeks ago. They responded saying they’d look into it - and never followed up and now won’t respond at all. Package tracking still says “label created” as the newest step.
This is pretty brutal. It’s been over 2 months since I made the order. And this one was over $200 worth of merch.
Anyone have similar experiences?