Lack of support for MP02
In short:
The MP02 is a great phone, I've had mine for two years. Its ergonomic and well designed. However, I can't recommend it.
- Pigeon device linking is still being advertised as a feature on the Punkt website, and its been months since it was broken and we were promised "the next release" would restore it.
- The lack of CalDAV support is unacceptable, as is forcing people to subscribe to Apostrophy if they want a usable calendar. There has been a PR on the DailyView Github to add support (for 2 years), and its been ignored by Punkt.
- Punkt lack a good development team. Which would be OK, if they actually worked with the community, but Punkt ignore PRs and fixes. Developing in isolation doesn't work with such a small (and clearly limited) team.
- The battery on my MP02 has swollen to the point where the device won't power on and the case is expanding. I noticed this 2 days out of warranty. It has taken Punkt support almost 3 weeks to respond to me, and they have said they can't replace it.
> We also regret to inform you that we do not offer repairs for this type of issue. The MP02 battery is non-removable and non-replaceable.
Given the number of people who have complained about battery problems, I think this is an appalling response. I'm OK with the lack of repair under warranty (OK, its a couple of days out of the warranty, but there has to be a cut-off somewhere), but the whole "Well, you're stuffed" response is really poor.
Punkt: I would have been willing to pay to have the battery replaced. After that (delayed) response? Not even interested in having a conversation about it.
The question comes up here a lot - should I buy an MP02? Having had one for 2 years - no, there are better options. You can get the same functionality from an old BB10 Blackberry or Nokia.
And anyone wanting to buy a refurb or second-hand one? Save your money.