r/Rakuten

I purchased two high value items a few days ago when the CB rate was 26%. After two days it still wasn't appearing on Rakuten so I reached out to support. They stated that AliExpress hadn't sent them a placeholder order for my purchases and that they would inquire on my behalf. They mentioned it might take up to 45 days. One of my purchases already shipped.

Does anyone else have any experience with this process? I've ordered from AliExpress a bunch of times in the past and it's always showed up as pending within a day or two.

Just wanted to let you guys know that AliExpress has 19% cashback!

I think it was 25% about two days ago, then it was gone. Anyone thinks the 25% will come back soon or it normally does not return so quickly?

Hello, I recently joined Rakuten and decided to make a purchase on Aliexpress. I have the browser extension on, and activated. it shows a 29% cashback, it was activated when I made the purchase, but when I checked my profile on the Rakuten website, I dont see anything. Google says I need to go and add a missing purchase, but I can't find how to do that, and now, after going through the pages trying to figure it out, It now shows 406 Not Acceptable when I visit the website. Any help or advice ?

Edit: Emailing support resolved it, the website issue resolved as well. The only issue is they sent it to the wrong account, I wanted it on the Canadian version for E-transfer access, but it went to the US version. It's not that big of a deal, I do have Paypal, I just dont use it often.

Yesterday I referred a friend to the app, and he made his first purchase through Rakuten and signed up using my referral link.
The purchase was made on AliExpress.
However, the referral bonus still isn’t showing up, not even as pending.
Do you have any idea how it works, or should I wait a little longer?

It is a royal PIA using Rakuten and AliExpress especially if there were multiple shopping trips. This is because there is no way of tracing shopping trip #s to order numbers. Rakuten shows CashBack in your local currency but tracks the sales in USD$.

I made 6 shopping trips that resulted in 6 different orders on AliExpress. Rakuten captured all the shopping trips but only credited me for the last 3 orders the cheapest of the 6 orders. Of the missing 3 orders one of them has shipped already.

What is the point of doing a 100% cashback for vpns?
I don’t do bilt points, I do cash back checks. So unless I actually do need vpn, what is the benefit of these deals?

Given the latest quarterly payout, I thought I would be a good time to see everyone's Lifetime Earnings and start date. Here are mine:

346,261 Rakuten Lifetime Earnings

Member Since 9/25/2025

Have you all received paypal payouts? Its 15th!!!

Update: 8/15 1:30 pm central time, received payout

Hey all,
I’ve taken advantage of all the majors (Sofi’s, BofA, Nord’s), and am wondering what you all have had great success with to generate large point hauls. Recently did Viator for some excursions and Kraken as well, but feel like I’m running low on the big point opps. Thank you all in advance.

Among all the celebratory posts these few days, there's this. Ugh. Have not had an issue in the past receiving my Rakuten payout to Bilt, not sure what changed?

https://preview.redd.it/h1vyu60fxcjh1.png?width=417&format=png&auto=webp&s=c284dc188b96eb7cbc14e508cf7bb6882d5dd5ff

So if I subscribed to a family plan for 2 years, for $67.23, that would be equivalent to 6723 points only or 67k? Thank you!

Hi everyone, yesterday I added my PayPal account as my payment method, and it showed that my payment would be sent on August 15. But today, the payment date has changed to November 15.
Has anyone experienced this before? Is November 15 the actual payment date, or could I still receive the payment in the next few days? My cashback was already confirmed on August 10.
Thanks!