r/RobloxHelp

they buy my pass in my profile store (outside game), but didnt receive any not even notification from roblox

didnt receive any they buy my pass

u/Any_Mess_3886 — 5 hours ago

Robux refund?

Hi, I'm not quite sure if this is the best place to ask this, so my apologies if there's a better place to post this. I've recently started playing Roblox again and have also recently learned about the drama with the game "Pressure." I'm not fully sure how much of it is true, but I remembered that I had spent a fair amount of robux on a few game passes, and was hoping to be able to refund those passes to get my robux back.

So, more or less, is there any way for me to get a refund from the game?

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u/Silver-Benefit1831 — 6 hours ago

Clothes not working on custom body

So, I bought an item called Roblox 64 because i wanted a mario avatar, but none of my clothes show up on it at all and im scared ive wasted my robux. Anyone know whats going on and if its fixable? (Forgive me if the flair is inaccurate, i wasnt sure which one to use)

u/TotallyHumanBrain1 — 5 hours ago

Roblox keeps showing me error message after verifying my age

I have been trying to verify my age on Roblox for the past 3 days so I can use VC and chat. I’m 18 and every time I do a face scan it puts me in the 13-15 age group, so I verify my age using the government ID scan. After I do that it says I’m verified to be in the 18-21 group but every time I exit outside of the verification window, it shows me an error message. Can someone help me fix this? I just want to chat with people my age. Playing games by myself can get depressing. I use an iPad btw.

u/ReferenceTemporary21 — 5 hours ago
▲ 4 r/RobloxHelp+1 crossposts

Roblox says that my game icon is over 3 MB (or is not a .png file)

My image is only 221 KB and a PNG file. what's happening here?

u/RowProper4279 — 6 hours ago

finding names of a few games

i found them in my screenshot folder but i couldn't recall their names
(all are not related to eachother)

u/Human_Number3871 — 8 hours ago

Parental verification

Despite being 18, one of my Roblox accounts was put as 13-15 using the face checker, and now I’m forced to use parent control to unlock games on another alt account. Is it safe to give Roblox my credit card or ID and which is safer?

reddit.com
u/Ashamed_Finance_2627 — 7 hours ago

HELP GUYS PLS(ROBLOX ACCOUNT HACKED)

My Roblox account was hacked by a Philippines.I gave him 10.2or smt US dollars and he gave me back.Then I blocked him I changed all my password,Added 2FA Codes,changed email,logged out all the account from all the devices.After few days,He took my account back,I didn't even receive any reminder for logging in my account??!!!!!! I couldn't do anything.Roblox support are not helpful.How?????It has been my memories since 2022 and I spent times and money;((

u/TrevorXDneedshelp — 8 hours ago

i have to solve 10 puzzles that even einstein cant solve. and it will keep saying "unknown" error. how do i survive this stupid puzzle and login to my account

i am using vpn because roblox is banned in my country. when i changed server this happened. why this stupid puzzle even exists and why its 144p?

ALSO why roblox HAS CREATED THIS STUPID PUZZLE!?

ok i logged in roblox's app but i still cant use roblox in website. and app has terrible ui

u/Oyguuyuy — 7 hours ago
▲ 0 r/RobloxHelp+1 crossposts

Falsely banned.

Context:have been banned twice before for cheating,but only 1 of them was because of me.second time i was banned for 7 days because my account was hacked.i have not scripted in like a year unironically, so this came as a suprise or is this a banwave?is there any chance i can get unbanned or prove my innocence? Are they even able to reverse the process?arent i only supposed to get a 1 month ban?

u/KnowledgeScared8308 — 14 hours ago

is there anything i can do for roblox association ban?

my sister recently got banned for 2 weeks on roblox for things she said in game, my email is linked to her account which got mine banned also, is there anything i can do to appeal the unban for my account or is my only option to wait.

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u/Constant_Pea_3057 — 7 hours ago

I got banned but I never played

I was just casually checking games to play and I found that I somehow got banned but why if I have never played any of these games

u/pksjsudbj — 21 hours ago

Do you get things you made for marketplace for free?

I'm planning on 3D modeling stuff for my personal avatar and I'm gonna upload them to Marketplace but I was wondering if I get them for free since I'm the one who made them or will I have to pay robux for my own avatar?

reddit.com
u/Dwagoon315 — 11 hours ago

What do I even do here???

Yes I understand what they’re asking me but I only use one email / phone number to buy robux but it’s asking for ANOTHER email which I do not have because I’ve never bought robux on another email.. this is so annoying, I’m desperate I’ll literally give someone robux if they have a solution.

u/Personal-Stage-1380 — 17 hours ago

Re-banned.

So on the 3rd of July i got FALSELY banned for a day. Of course i appealed it because i wasn’t breaking the rules. I was on work at a pizza place with my friend using voice chat. We were both cooks and tons of orders were flooding in. I’m making the pizzas and i ask my friend to put them in the oven then put them on the conveyor belt. COMPLETELY HARMLESS. Of course they don’t respond to my appeal before i get my account back. So yesterday i got my account back, didn’t use voice chat and didn’t even talk in the chat. Now today my appeal was denied (of course AFTER i got my account back.) And now they’ve updated the violation category. So i’m falsely banned for ANOTHER day for absolutely no reason. Do i even dare send another appeal.

u/BimboDoII — 9 hours ago

What should I do now? (Got ADR decision about rbx account)

So, almost three months ago, I was permanently banned from Roblox for other reasons, and I was absolutely certain it wasn't me, but a hacker who had somehow changed my email and was messing with my account. Even a month later, they changed the ban reason on my account, but I was still permanently banned. Support is essentially an AI, and the GDPR is so slow that I didn't even wait for it, so a month ago I filed a lawsuit on the ADR Court. After waiting for some time, we won the case, and by court order -- Roblox is obligated to unban my account because there was no justification, and Roblox even contradicted himself and refused to lift the ban, despite admitting that the compromission occured. What next? Should I wait for Roblox to decide to rightfully remove the unban, or do something else? Are there options to go to the "Coimisiún na Meán" court, where decisions are 100% must be made by the company, or send a letter to the MIDR?

Would be grateful for any help/advice.

reddit.com
u/GameLion1566 — 15 hours ago

Hacked account

Hello,i played Roblox from around 2018,i stopped playing around 2024,and i wanted to return today,just to find out that my account was hacked in 2024,the email and password is changed,anyway,i went to the Roblox support site and it kept taking me to a "Recovery" site,it said put an email associated with the account,i put my previous email,it didn't work,they said i can put an email i used for purchases,same issue,i kept asking the AI to make me talk to a real human multiple times but it didn't let me,i believe i can return the account if i talk to a real human but the AI just sucks,is there a way to skip this AI?

reddit.com
u/Majestic-Path-9845 — 16 hours ago
▲ 32 r/RobloxHelp+2 crossposts

Roblox support is a joke

Someone hacked/beamed my account for the Valkyrie helm yesterday and when I made a ticket today this is what roblox support had to say. What a joke

u/ResponsibleAd3039 — 22 hours ago

Why don't I have the accessory for obtaining the badge?

I spent a while trying to get this because the accessory looked amazing. I did it but I never received the accessory, how do I claim it?

u/XZone_12 — 13 hours ago