r/Roobet

Hey everyone,

I deposited 16k inr ($185) on Roobet using UPI India. The payment on Google Pay shows:

Payment completed

Money received by the merchant

Purchase confirmed

However, on Roobet the deposit shows as cancelled, my balance was never credited, and the ₹16,000 has already been deducted from my bank account, i tried contacting support but they are extremely slow to reply and I haven't heard back from em now

Site is stuck continuously loading for me, located in eastern Canada, not Ontario. Is it functional for anyone else?

Cheers

Here’s my situation….
I had an active self exclusion on Roobet. I deposited 32k into Roobet by mistake (sent to the wrong address). I reached out to live support and told them I did not want to gamble these funds and I just wanted to withdrawal them. I was told I had to wait until the self exclusion period was over then wager the full 32k in order to access the funds for withdrawal. I wasn’t given any other option. In the process I lost about 18k trying to meet the bet requirements. I later reached out to support again to discuss the matter and they said if I would’ve initiated a permanent self exclusion the situation could have been different. I believe this goes directly against the principles of responsible gambling and player protection. When a player contacts support and clearly states that they made a mistaken deposit and do not wish to gamble, the responsible and ethical response should be to help prevent unnecessary harm, not require that player to place bets with the funds. This situation raises serious concerns about Roobet’s duty of care, responsible gambling practices, and moral responsibility toward its players. I reached out for help before gambling the funds, and instead of being protected from further financial harm, I was placed in a position where I had to risk the money in order to access it. Thoughts on this?

Yall i got like $25k wagered this month is there any way to calculate the monthly amount?

I recently won 3000 from a giveaway (stevewilldoit) and I have the funds in my account but I’m located in Ontario I just don’t wanna lose them

Is it just me or vip bonuses are getting worse and worse.