r/SKYLRK

bieber camo hat
▲ 8 r/SKYLRK

bieber camo hat

1 out of 2 of my orders came today and i was so excited but opening it im genuinely disappointed. it looks nothing like the photo and i understand the pattern is 1 of 1 (?) but the white line???? like its so off…. and the distressing is non existent? i literally have to distress it myself it seems😭 this is my first time ordering from skylrk and i thought i was safe cuz i didn’t get the items everyone’s been complaining about but i was not. the quality seems different and the tag does say made in china. (granted, everything is technically from china) but for a $60 hat i expected way more. anyone know what i should do..? has anyone gotten a successful refund? i’m still waiting on my zebra hoodie and i’m scared it’ll be lower quality too!! this will be my last time ordering!!!

u/Just_Loquat_2276 — 13 hours ago
▲ 10 r/SKYLRK

Skylrk canceled my order for no reason

Bought Bieber Coachella merch online and got my order cancelled without even an email notice. I emailed support team to get help and only got an AI response telling me my order is cancelled…I followed back telling them I want to connect to a human and that I didn’t want my order cancelled but got ghosted completely. It’s so frustrating especially when I’ve waited so long for the order.

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u/Bellesfarmhouse — 17 hours ago
▲ 2 r/SKYLRK

they sent me the wrong size :/

Finally got my order after almost three months of waiting, just to open it and see they sent me the wrong size. Not to mention the product being made in China and also missing the Skylrk logo embroidery on the hood. Beyond frustrating spending my hard earned money and waiting so long just to not even be able to wear the product.

u/marna11 — 16 hours ago
▲ 36 r/SKYLRK

am i tripping ?

finally got my Bieber Coachella hat I’ve been waiting for. was sad it wasn’t for sale wknd 1 when i went, so i was hyped when it was for sale online wknd2. am i tripping or is the camo pattern completely different than the one shown for sale & the one Hailey took a photo wearing ?

edited to add: i’m pretty sure the brand siberia hills made the og hat but this one was made in china? so disappointing bc i don’t like this color camo. will be LTS if i don’t hear back from customer service

u/manders420 — 23 hours ago
▲ 1 r/SKYLRK

Are regular SKYLRK hoodies like the private show merch or the Coachella merch?

Did anyone go to Justin’s private LA shows (Troubadour or Roxy) where the merch was SKYLRK, and also end up buying one of the Coachella hoodies?

The quality feels completely different. The private show hoodie is super thick, heavy, and cozy, while the Coachella hoodie feels much thinner.

I’m mainly wondering: are the regular SKYLRK hoodies (not the Justin Bieber merch) made like the private show hoodies or more like the Coachella ones? Before I spend more money, I’d love to know what the standard quality is.

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u/Loose-Quality-6932 — 12 hours ago
▲ 13 r/SKYLRK

Disappointed

TLDR: Skylrk merch is low quality

Finally got my Bieber Coachella hat off the Skylrk website and so disappointed with the quality. It’s up to par with the hats you’d get at dollar store but I willingly paid $120CAD cuz I wanted to support my fave artist. Opened it today and Justin needs to run a stricter program cuz this ain’t it. Lettering is not centered, low quality cotton made in china (you’d think it’d be up to par with New Era hats for $60USD price tag), camo design is a little over the place if you know what I’m saying. Also ordered mine mid April and just got it now in July. What’s everyone else’s experience?

Photos down below.

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u/hannahjirop — 1 day ago
▲ 3 r/SKYLRK

Punch hoodie not fulfilled?

I cannot get any information on why the punch hoodie never shipped. It wasn’t a pre order like the Coachella items yet I’ve not gotten any answer about if they are scrambling to produce more to fulfill orders? Anyone else order just standard skylrk items (not preorder) and it won’t ship?

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u/JessicaJungQT — 3 days ago
▲ 58 r/SKYLRK

PSA: my SKYLRK online pre-order hoodie is a completely different product than the one sold at the festival

ordered the SWAG Coachella hoodie (black, L) on april 18. $140 + $15 shipping, "ships in 10-12 weeks." totally fine with that - preorder merch takes time, i get it. got the delay email june 19 saying production was complete and it'd ship early july. still fine. was genuinely hyped.

it arrived. and here's the thing - my friend bought a hoodie ON SITE at the festival, so i got to put them next to each other. they are not the same product:

- festival version: oversized fit, heavyweight fabric, tag says Made in USA

- my online version: cropped, runs SMALL, thin fabric, tag says Made in China

same name. same price. different garment. i'm not talking "slight batch variance" - i'm talking my friend's hoodie looks and feels like a $140 piece and mine feels like the free hoodie you get for opening a checking account lmao

to be clear, i was never mad about the wait. they've had my $155 since april and what showed up is not the product that was marketed. that's the issue.

what i've done so far, for anyone in the same boat:

  1. emailed them a formal demand - refund or a replacement matching the festival spec.
  2. photographed everything - both hoodies side by side, both tags, order confirmation, their delay emails
  3. if they don't respond in 3 business days i'm going to dispute for "goods not as described" + FTC/BBB/state AG complaints

if your online order showed up cropped/thin/Made in China-tagged, check your friend's festival one if you can and document it. don't just eat it.

anyone else's order show up like this? seeing rando talks around, but want to try and pull some people together.. curious if it's the whole online run or just some of us

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u/richardlath — 4 days ago
▲ 3 r/SKYLRK

I got the wrong size 🙃

WTS

I’m super bummed because these look and feel better than I expected. Feel free to message or comment for any questions.

u/nafrfr — 3 days ago
▲ 24 r/SKYLRK

Blue Bieber Hoodie!

Hoodie finally came in the mail. Wearing a size Medium.

For reference:
5’5” • 128 lbs • waist: 27” • bust: 37”

Overall extremely happy with the fit. I was worried that it wouldn’t be oversized enough, considering the mixed reviews, but I think it’s perfect. The sleeves are extra long, which I like, and it’s pretty thick. 😍

My only complaints are that the Skylrk logo isn’t fully stitched. It doesn’t look that bad in the picture attached, but you can see alot of the blue through the white stitching. It also came with a couple of loose strings, but nothing I can’t cut off. And I had delayed shipping because the label had to be replaced after it was found unreadable, but I’m sure that’s just from wear and tear during shipping. 😇

u/Rich_Funny5475 — 4 days ago
▲ 9 r/SKYLRK

got a response from zuz?

i emailed last week about my order (all items were in the 6-8 week range from april 17 -not the 8-10 week items according to my original email). i had waited a week or so after what should’ve been the ship date to say something to them bc i know many people are emailing complaining right now, and im not complaining about the lateness rather that i haven’t gotten any email since my original confirmation (none of the delay updates at all) and i was getting worried my order had gotten lost. anyways. after going back n forth with the Ai responses i got a response from Zuz? i’ve seen lots of people have responses from Jaz but has anyone else gotten Zuz? both still seem to be giving basic responses but staying hopeful my order will come in soon

side note: i was reading fast bc i was excited i got a response after a few days of nothing and thought it said my items were no longer in stock as in my orders cancelled and my heart sank 😭

u/mickelodeonn111 — 3 days ago
▲ 20 r/SKYLRK

Quality disappointment

I just received my hoodie… of course mine came from China as you can see in my photos the one labeled mine the waist is cinched, and it is very cropped compared to my friends photos that is labeled…. The quality is very different. The hoodie is very rough and the torso is very short. It’s not giving oversized at all. Can anyone please help me? Or does anybody see the same thing I do? The first thing I did was open my package just to see if it was manufactured from China or USA. Looking for advice.

u/Emotional-Fennel-359 — 3 days ago
▲ 5 r/SKYLRK

restock notifs?

did anyone get emails abt the restock? i signed up when they first dropped back in april, and didnt get any notification abt the restock, so i missed out bc of resellers/bots. super frustrating as a loyal customer, feels like they don’t rly care as long as the product sells out.

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u/yeabruv — 4 days ago
▲ 12 r/SKYLRK

Dissapointed to say it but by general consensus the merch is flat out bad quality and even feels like a scam for the pricing

Title says it all, want to hear your oppinions

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u/No-Replacement-731 — 4 days ago
▲ 12 r/SKYLRK

customer service

my order is around $1,200 no update no tracking number just this after multiple attempts

u/Key-Dog-8128 — 5 days ago
▲ 3 r/SKYLRK

Swag hoodie

Just recieved my swag hoodie and I’ll say ..I got a 2XL and it fits more like XL compared to my 2XL essentials hoodie that actually fits loose and big but I’m not mad tbh I actually like it and will be keeping. Iv seen people post the tag being very vague but I can see mine and yeah made in china which I don’t rly care about anyways.

u/vnessa320 — 5 days ago