Ritz-Carlton St. Thomas
Please avoid this ridiculously expensive resort unless you want to experience what appeared to be bed bug skin, a legit ROACH and some sort of bug that crawled from behind our headboard. Thank you for 7 nights ocean front club level and almost 16k for just the room. So disgusting and if the bug situation wasn't enough there's a chandelier that looks like it has never been cleaned.
My husband and I kept seeing bites all over ourselves and really just tried to brush it off because we were at a "Ritz-Carlton" nope..
appeared as though bed bug skeleton in our sheets and just nasty little things in our sheets.
We notified the management and were told we would get a LAB report of the incident
NOTHING has ever been sent. I have been psychologically nuts thinking we brought bugs home with us. What a nightmare!
Some claim adjustment person called telling us to put anti itch and see a doctor i've emailed her and NO ANSWER! Really
this is what 16k for 7 days rewards!
Absolutely ridiculous.. Such a waste..