r/Thumbtack

We built an AI booking assistant that turns vague client texts into 1-click quotes. Here's how it works.

We built an AI booking assistant that turns vague client texts into 1-click quotes. Here's how it works.

Full disclosure: I’m building HireNimbus to help independent contractors cut out manual back-and-forth and stop paying for bad leads.

The biggest time-waster for local pros is receiving vague requests like "my sink is leaking" and spending 20 minutes texting back and forth to get basic details.

Here is how we solved it with our AI Booking Assistant:

  1. Automated Intake: When a homeowner lands on your booking link, the AI asks a few quick, basic questions (photo/video of the issue, fixture/material type, and urgency).
  2. Instant Message Synthesis: The AI formats those raw answers into a neat, structured job summary with preliminary details.
  3. 1-Click Conversion: You review the structured message on your phone and convert it into an official estimate or confirmed booking with a single click. No phone tag required.

What is the one question you spend the most time asking clients before you can give them a quote?

u/PralineParticular174 — 3 days ago

Why we decided not to sell leads to home service pros

Most platforms make their money when 5 pros bid on the same vague request. 

When designing HireNimbus, we intentionally cut out paid leads entirely. Instead, we focused on what actually wins jobs (which is good for homeowners and good for pros).

But we keep wondering if pros actually prefer to pay per lead vs. flat rate subscriptions. What do you think?

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u/PralineParticular174 — 7 days ago
▲ 4 r/Thumbtack+1 crossposts

PLEASE HELP Thumbtack will not stop sending me email!!!

I marked them as spam, I went to the website and unsubscribed. They literally are sending me dozens of emails every day I do not want to work with this scam ass s**** company anymore. I'm legit going to look into my legal options because it's been going on for weeks now.

Do any of you know what the f is going on

reddit.com
u/CnCEMS2026 — 6 days ago
▲ 0 r/Thumbtack+1 crossposts

I hired someone off thumbtack and they stole from me. I filed a police report and notified thumbtack and the person hasn’t been removed from the website.

I hired someone for cleaning off thumbtack. She stole over 15000 worth of items from me and my sister. She also got all our credit card information somehow, I am not sure how she did this because not all the cards were physically in the house, and used them at Pizza Hut, Chinese food, McDonald’s, the movies, multiple times. This happened in Miami. The police have been slow and nonchalant in their investigation but there is a police report and investigation. I contacted thumbtack and they did not remove her from the site. We saw she blocked us but is still available for hire. Can we sue thumbtack for damages? Not sure if this is the right place to post. Thanks for any advice.

reddit.com
u/sparklesandsunsets — 7 days ago