

Post Office Fake Hours and 4 Hour Long Lunch Breaks
My local post office is severely unreliable with their hours of operation and often times put a sign up that “systems are down” to avoid opening. Every day they will take their lunch break at 12 PM and reopen at 4 PM (no sign on the door that they are taking a lunch break at X time), and on Saturdays they will lock the doors by 12PM when they are supposed to open from 9 AM - 2:30 PM. Many people have tried to file a complaint, left 1 star reviews and complain about the doors always being locked, but this issue has been ongoing for the past 3 years with no solution. I have tried calling and filing an online complaint, but have been left unanswered. Does anyone know how I can get this issue escalated?
FYI- this is the post office located in Chicago Chinatown. Address: 2345 S Wentworth Avenue Ste A