r/UgreenNASync

What do I lose by not updating the UGOS?

I dont like the UGOS and I never use it. all of my stuff is done manually through the terminal or other docker based apps. is there any downside with not updating the OS? I don’t really want to risk UGOS screwing up my setup and permissions.

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u/Ok_Turnip2 — 8 hours ago

Dxp2800 - what happens if run sudo apt update & & upgrade

Basically the title and a question for the more advanced users of Linux. What happens if I run 'sudo apt update & & upgrade' from the terminal? Should I expect any breaking changes?

I am running the most recent version on Ugos, released a couple of day ago.

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u/Critical_Objective_3 — 12 hours ago

[BUG] PSA: logrotate silently failing daily on UGOS Pro 1.16.0.0089 — UGOS service logs never rotate (root cause + fix)

Follow-up to my previous post about UGOS silently zeroing POSIX permissions. Different bug, same pattern: the firmware breaks something quietly and nothing surfaces in the UI.

TL;DR: UGOS Pro 1.16.0.0089 (config files in /etc/logrotate.d/ are timestamped June 4, matching that update's install date on my unit) update ships two logrotate config files that claim the same three log files. logrotate refuses to process the conflicting config and exits with an error — every single day — so several UGOS service logs never rotate and just keep growing. Mine reached ~280MB in a month. Check yours.

How to check if you're affected (2 commands over SSH):

systemctl status logrotate.service
sudo journalctl -u logrotate.service --no-pager | tail -10

If you see Active: failed and errors like:

error: ugos_serv:1 duplicate log entry for /var/ugreen/log/conf_tool.slog
error: ugos_serv:1 duplicate log entry for /var/ugreen/log/ug-reporter.slog
error: ugos_serv:1 duplicate log entry for /var/ugreen/log/ugcert-generator.slog
error: found error in file ugos_serv, skipping

…you have it too.

Root cause: /etc/logrotate.d/ctl_serv and /etc/logrotate.d/ugos_serv both declare conf_tool.slog, ug-reporter.slog and ugcert-generator.slog. Both files are timestamped one minute apart from the same firmware package — UGREEN added the three logs to ctl_serv without removing them from ugos_serv. logrotate processes configs alphabetically, ctl_serv wins, and when it reaches ugos_serv it errors out and skips that file entirely — so even the legitimate ugos_serv.slog entry stops rotating, and the whole service exits 1.

Check log directory size: sudo du -sh /var/ugreen/log

Fix (removes the duplicated lines, keeps the legitimate one):

sudo cp /etc/logrotate.d/ugos_serv /root/ugos_serv.logrotate.bak
sudo sed -i '\#conf_tool.slog#d; \#ug-reporter.slog#d; \#ugcert-generator.slog#d' /etc/logrotate.d/ugos_serv
sudo systemctl start logrotate.service && systemctl status logrotate.service --no-pager

Expected result: status=0/SUCCESS and a batch of fresh .slog.1 files in /var/ugreen/log as the backlog finally rotates.

Caveat: the next firmware update may well reinstate the duplicate (same as the permissions bug keeps coming back). I've added sudo logrotate -d /etc/logrotate.conf 2>&1 | grep -i error to my post-update checklist, right next to re-checking shared folder permissions.

Question for the community: can anyone confirm this on their unit? Two data points especially useful: (1) same firmware 1.16.0.0089 on other models — is it DXP4800 Pro-specific or fleet-wide? (2) anyone already on a newer firmware — is the duplicate still there, or did UGREEN silently fix it? Run the two check commands above and report firmware + model. If it's widespread I'll open a ticket with UGREEN engineering referencing this thread.

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u/iChenchus — 14 hours ago

Uliya is not a local assistant

I've asked Uliya a simple question and it gave me a nonsensical response and is highly inaccurate. It says it's not a local AI and has no idea what NAS I have etc...

What's the point of this AI assistant if it doesn't even know what NAS model and OS version I have and can't help with specifics in providing guidance specific to this product. Am I not configuring this correctly?

Here's a pic of my question to Uliya and the response it gave.

https://preview.redd.it/7l5lqpfz0dbh1.png?width=851&format=png&auto=webp&s=5bf1388df0fb5272053f8d8b2e6b646d88a49eac

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u/Wise-Resolution582 — 21 hours ago

Synchronization requires UGREEN NAS client to be running...?

So I setup real-time synchronization on a family member's NAS with their Windows machine, but they complained it wasn't syncing. We looked into it and the client needs to be running. That's OK and all, but am I correct to say that there is no service or tray icon for it to run in the background? Am I supposed to manually configure launching it on startup as well? And then the person will have to minimize the window every time they boot the computer? What if they close it by mistake?

How are you guys managing this?

I would be a bit disappointed if I end up having to setup Syncthing in Docker, instead of using UGREEN's software, since this is for a regular user, and this will make it harder for them to maintain.

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u/jldevezas — 17 hours ago

Cloud Drives App Information

Hello, I am trying to set up a UGreen NAS as a backup for a Dropbox account. I found the Cloud Drives app on Docker, and while it seems to support Dropbox I’m not certain on the security of the application. Does anyone know anything about it? Thanks!

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u/Mando_Builds — 1 day ago

UGREEN NAS UPDATE : 1.17.0.95 (4 July)

>Dont shoot the messenger - i dont work for ugreen :)

Here is the latest update information

【Important Notes】
This update includes interface adjustments. To ensure proper functionality, it is recommended to update the firmware, client, and related apps to the latest versions.

【Control Panel】

  1. Hardware & Power > Power: Hard drive sleep now supports selecting specific storage pools for sleep and configuring wake-up strategies.
  2. About > Apps: The "Theater", "Photos", and "Music" apps can now be moved to a different volume by changing the installation path (this feature will be gradually extended to more apps in future updates).
  3. About > Apps: The "Theater", "Photos", and "Music" apps now support configuring accessible users (this feature will be gradually extended to more apps in future updates).
  4. About > Apps: Third-party and container apps now support the "Reset app" function, which clears app data and restores the app to its default state, resolving issues caused by corrupted data, configuration errors, or cache problems (this feature will be gradually extended to more apps in future updates).

【Files】

  1. The width of the "Details" panel can now be adjusted by dragging. Additionally, the file count and subfolder count within a folder are now displayed.
  2. The "Delete permanently" option has been removed for standard users when deleting shared subfolders.
  3. Fixed issues caused by overly long file names.

【Storage】
The minimum hard drive capacity for SSD caching has been adjusted to 16 GB.

【App Center】

  1. When uninstalling the "Snapshot" app, linked snapshot files can now be deleted at the same time.
  2. Fixed an issue where the volume description of the selected storage location was not displayed when choosing an installation path for an app.

【Others】

  1. "UGREEN AI" has been renamed to "Model Manager" and can now be uninstalled. (Note: Uninstalling will disable AI features in apps such as "Photos" and "Surveillance Center". Please proceed with caution).
  2. In certain apps, the image viewer now displays thumbnail previews at the bottom. Affected apps: Universal Search, Snapshot, Files, Vault, and File Version Explorer.
  3. Optimized the startup speed for certain MP4 videos.
  4. Fixed some known issues to improve user experience.
u/-BluGiant — 1 day ago
▲ 7 r/UgreenNASync+1 crossposts

Updating/Upgrading to V3 and I'm completely lost

Hi... I am having a hard time trying to update/upgrade to V3. I am using a UGREEN NAS, and using the latest version of Docker. I am a complete newbie and I followed a lot of YouTube videos when I installed Immich a few months ago. I got a notification that the new version is out, so I wanted to get the latest version.

I have tried to add the latest .yml via Docker, redeployment of the project but I'm still stuck on V2.7.5.

Again, I'm really not tech savvy but I do enjoy learning and I love Immich. TIA!

PS, I'm using the latest version of Docker, and the latest version of UGOS.

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u/michellemeadows — 1 day ago
▲ 3 r/UgreenNASync+1 crossposts

Migrate external library to main library

I have a external library and I want to move all my large video files over to the main library so it can take advantage of the file format and indexing.

I'm running a ugreen dxp4800 plus and it has been a struggle to upload these video files through the main immich upload feature. Always getting errors with large video uploads, decided to create an external library and see if i can jsut migrate things over. Any help would be greatly appreciated.

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u/MrMarooned1 — 1 day ago

Power consumption HA 24/7 ?

Hello,

I’m looking for a NAS that would be able to run HA 24/7. Mostly for my 4 Reolink cameras and 150 Hue lights.

Also I would like to be able to transcode 4K Dolby vision movies via Plex / Jellyfin.

What would be the most efficient ugreen NAS for that ? And what would be the power consumption ? I pay 0,21€/kWh and it’s always increasing

Thanks a lot

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u/HotPie4571 — 1 day ago

Cloud Drives now has Backblaze B2

I see we now have the choice to select Backblaze B2 within the Cloud Drives app for backup and sync. Anyone else been tinkering with this yet?

I have set up a few test folders to upload changes daily to see how well this behaves before considering replacing my Duplicati to Backblaze backups.

I would like to see some views on this before relying on it as my main off-site link.

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u/woooshuk — 1 day ago

New NAS. Is this normal?

I just installed my new DXP4800 Plus with 4 new Ironwolf 10tb drives. It is flashing the front lights in sequences over and over. It won't connect to my LAN so I can't access it yet. It has been doing this for over 30 minutes. Not sure if this is normal.

I have the Ethernet cable it came with connected to the 2.5 port, to a gigabit switch, to my router. Still won't show up when I search for it.

Update: It was an extra stick of RAM I had installed before plugging in for the first time. It was apparently keeping the system from booting up at all. I don't know if the stick of ram I bought is bad or I have to wait to install it after the NAS is up and running. Thanks for everyone's help.

u/BerzerkerGamer — 2 days ago

I got a brand new NAS and I am new to this entire area. Should I reinstall OS before I begin?

I purchased a UGreen DXP480T (why for so much money? I am stupid). But it is here.I got two 2TB SSDs with Cache and I have created a Raid 1 volume.

I also got a UGreen UPS 3000. This UPS has settings inside the NAS to talk to it and set up shutdown, etc.


However, I find it strange I can't just use this NAS like a normal file system. There is no such thing as Terminal inside it to run any sort of linux commands. I don't understand the file system exactly, and where the user folders and shared folders live and what they mean.

  1. Should I reinstall this OS first?
  2. Which OS should I pick? I read somewhere TrueNAS has an older version of the UPS utility needed to use this UPS. Should I get some other OS like Fedora or Micro OS or is this a folly for someone of my experience?
  3. Should I abandon all these ventures and simply use UGreen OS?

Thank you! :-)

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u/rowschank — 2 days ago
▲ 6 r/UgreenNASync+1 crossposts

Can anyone please help me fix my hacked UGreen NAS?

I cant hardware reset, I cant access any menu’s and it ends up on this page. I paid a lot of money for this and the drives and I guess I learned a valuable lesson on 2 factor…
Plz help. 🥺

No pics allowed but it fails to mount and failed to load antivirus and ends up at a hdmi splash page stuck…

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u/bitpandajon — 2 days ago

Ugreen kills VM when low on RAM

I run Home Assistant as a VM, and several docker containers like Immich, pihole and duplicati. My NAS is a DXP2800 with default 8GB.

Whenever Immich does a big job like rerunning face detections after I swap ML models I notice my VM is down. I am trying to tune memory usage of Immich but would like to:

-Know where to see in logs that ugreen killed the VM. The VM log in the ui only shows succesful starts - no forced shutdowns. Just looking for confirmation. Also a notification of this action would be kind of required. Now I just notice because VM machine is not responsive

-Is there anyway to configure what Ugreen shuts down when low on RAM? my VM should be last.

-Next to adding memory - Is there any way a swap file can be used?/ My NAS runs on two SSDs - these peaks are very temprary and rare so wouldnt mind a slow down at night (preferred over shutdown of VM)

Any suggestions welcome. In daily usage all is fine, just like yesterday when I upgraded to a newer smart search model in Immich this happened.

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u/Glengoyne17 — 3 days ago

Files not showing in GUI but they are showing in terminal of the docker

Here is the previous thread: https://www.reddit.com/r/UgreenNASync/comments/1ul60i6/qbittorrent_on_dh4300_plus_where_are_downloads/

I figured I'd start a new one since it's a bit of a different problem from what I originally thought. Also, if this isn't the right subreddit, please let me know where I can post this. I have qbittorrent in a docker. The torrents download but I can't see the on the GUI. See below.

You can see the downloaded torrents here in the terminal.

When I look in the folder, they are not here. Neither are any files in the downloads folder.

qbittorrent is set to save files to that directory

Any thoughts on why this could be happening?

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u/Bubbly-Industry-5769 — 2 days ago

Turn your USB cam to an IP cam

I had a logitech camera that I dont use , so I turned it into a network IP camera using go2rtc.

Here is the docker compose file I used

Docker Compose

services:
  go2rtc:
    image: alexxit/go2rtc:latest
    container_name: tsg_go2rtc
    restart: unless-stopped

    ports:
      - 1984:1984
      - 8554:8554
      - 8555:8555/tcp
      - 8555:8555/udp

    devices:
      - /dev/video0:/dev/video0

    volumes:
      - ./config:/config

    environment:
      TZ: Asia/Dubai

and my go2rtc.yaml:

api:
  username: admin
  password: your-password

rtsp:
  username: admin
  password: your-password

I wrote the whole step by step here . Hopefully this will help someone. - I can not post the link here because it keeps tagging me as spam :-(

Credit to u/krispucci for the idea. He asked if QUSBCam still works- this was a great utility QNAP had for turning USB webcams into IP cameras, so I decided to recreate it using go2rtc.

.

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u/kajain99 — 3 days ago
▲ 50 r/UgreenNASync+1 crossposts

Upgraded Immich from v2.7.5 to v3

I'm relatively new to having a NAS, running Docker, and immich. I've got a UGREEN DXP4800+ running UGOS and installed immich v2.7.5 when I first set it up a couple of weeks ago.

Not sure how helpful this is, but for noobs like me, and for anyone else who doesn't know, there's no way to edit the .env file in UGOS because UGOS doesn't show hidden files. I took these steps and successfully upgraded to v3:

  1. Navigated to Docker's immich network path from Windows (in my case, something like \\UGREEN_NAS_NAME\docker\immich\).
  2. Opened the .env in Notepad++ (any text editor will do).
  3. Changed IMMICH_VERSION=v2 to IMMICH_VERSION=v3, saved, and closed it.
  4. In UGOS, opened Docker, went to Project, Stopped the immich project, hit the 3 dots and selected Settings.
  5. Went to the Compose configuration and hit the Redeploy button at the bottom.
  6. Docker updated immich to v3.
  7. Verified that immich loads correctly and does what I need it to do on my home network (hardwired desktop PC, and via Wi-Fi, laptop, iPhone, & iPad) and on cellular (iPhone).
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u/02RC51 — 3 days ago

Folder sync

love that we can sync a folder from phone to the nas. anyway in future updates that we can sync multiple folders to separate places in the nas?

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u/gstar007g — 2 days ago