r/VelocityFrequentFlyer

Status credit top up

I’ve just checked the app to see if my flights from the other day had been credited, and I have an additional 2SC as a “status credit top up.” This is in addition to my flights, which were credited correctly.

I don’t remember ever seeing this before. Does anyone know what this might be?

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u/InbhirNis — 1 day ago

Confirmed upgrade cancelled by virgin?

I have a domestic flight booked on Wednesday where I got a confirmed flight upgrade at time of booking and points deducted. I was not able to check this morning (despite having a business seat number), rang them and they told me the upgrade was cancelled and refunded my points. (No reason for cancellation provided)

Im a bit pissed as all the economy seats are now in the middle seats and also bummed that they can cancel confirmed upgrades like this.

Should I even bother writing a complain to Virgin or just advocate my business to use QF?

Edit: Called again and upgraded on the same flight. Im so confused.

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u/Fragrant_Arm_6300 — 4 days ago

Recent Velocity Gold: SilverKris/KrisFlyer Gold Lounges?

Hi.

I recent made it to Velocity Gold membership status. I have a bunch of upcoming flights to Europe and back on Singapore Airlines. In looking here: https://www.velocityfrequentflyer.com/my-velocity/benefits I was pleasantly surprised to find:

---

Singapore Airlines

Gold members flying with Singapore Airlines are eligible for a range of benefits including:

  • Priority Check-in
  • Priority Boarding
  • Singapore Airlines Lounge Access*
  • Priority Baggage Handling
  • Additional baggage allowance: - One additional bag (up to 23kgs in Economy Class and 32kgs in Business/First Class) when travelling to/from the USA and Brazil or - Additional checked baggage up to 15kgs when travelling to other international destinations

*If you are travelling on a flight operated by Singapore Airlines, you will have access to SilverKris Lounges owned and operated by Singapore Airlines, except for flights departing Singapore where you can access the KrisFlyer Gold Lounge.

Note: No access to third party lounges.

---

That's pretty nice! My question is - does my Singapore Airlines ticket have to have anything special coded on it for me to get into the lounges? I'll be flying with my KrisFlyer membership account on the ticket unless I tell my travel agent to stamp the VA FF number on it.

Does it make any difference? I've just been able to link the VA FF to my KrisFlyer accoun and vice versa via their portals.

All I want to do is be able to get myself and my travel partner into the lounges at Brisbane international, then Singapore and back again in and out of Europe where the lounges exist, ultimately.

Thank you :).

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u/zebrax0r — 4 days ago

Confused about Velocity points+cash

Looking at a Velocity Business Reward booking (Qatar-operated, one-stop via Doha) for 2 passengers.

The individual flight card shows a points+cash price per person (roughly 158k points + ~$650 cash each), but the "Booking total" at the top of the page shows a much higher all-points figure (539,000) 

I'm about to transfer a large chunk of Amex Membership Rewards points across to Velocity specifically to reach the points+cash threshold, not the higher all-points number.

Has anyone actually gone through checkout on a Velocity reward booking recently, does the site let you select the cheaper points+cash fare once your balance covers it, or does it default/force you into the higher all-points total regardless? Trying to confirm before I commit points I can't get back. Velocity phone support is closed till Monday so hoping someone here has been through this recently.

Thanks so much and I apologise if this has been asked before - Reddit + points newbie...

reddit.com
u/Separate_Bass7698 — 6 days ago

Variable delay for points/SC credits to appear in app after domestic flights

So I flew to Sydney from Melbourne on Monday morning and the points/SC credits appeared around an hour after landing, which is fairly commonplace from my experience. I then flew home yesterday evening from Sydney back to Melbourne and, a full 24 hours later, the points/SC credits haven't come through yet. I know the app says it can take "up to six weeks (max) for points to appear", but I don't get why one flight would show points within an hour and another hasn't shown up a day later. Generally, I've found points/SC credits show up around an hour or so after landing. What's the trigger for points and SC credits to flow to Veloicty members? Genuinely curious what the variability is caused by.

reddit.com
u/WatercressSoggy73 — 9 days ago

Reward seats for Sydney > Lima, Peru

Has anyone had any luck recently in finding reward seats for Sydney - Lima return? I've checked a few times with random dates for this year and nothing ever comes up. Makes me wonder if it's ever going to be available?

reddit.com
u/tissueroll — 10 days ago

Melbourne to London

Work will be paying for a Premium Economy ticket but what are the pros or cons between Singapore Airlines or Qatar airways? By the time I fly later in the year I should have reached Platinum. Thanks

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u/urban234 — 10 days ago

Turns out even with available reward seats, Platnium upgrades aren’t available

Purchased a Flex fare with a domestic and international leg, all with separate VA flight number on the same PNR. Called to upgrade the domestic leg to business using one of the 4 available upgrades. Was told, yes reward seats are available. And no you can’t upgrade the domestic leg because it is considered an international flight despite it being a domestic leg and completely different flight number to the international leg.

Had always thought this benefit was pretty useless, but this just takes the cake.

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u/Lanky_Two_6885 — 13 days ago

Gifting companion Gold

Has anyone had any luck gifting companion gold once reaching 1300 SC? Rules are ambiguous. Reads both as reaching 1300 AND earning a whole new 1300. If the latter, may as well have my partner earn 500 SC by themselves.

reddit.com
u/Leading_Base_6716 — 12 days ago