Price increase
Received an email this week to notice me of a 3$ increase on both Helix TV and Internet services, so total +6$ / month.
I guess am I not alone?
u/JoDerZo — 5 days ago
r/VideotronCustomers
Port Forwarding wiped
Did anyone else have their port forwarding completely erased in the Helix app?
A few services in my homelab suddenly stopped working correctly...upon further investigation I realized all my port forwarding was missing in the app.
I'm guessing a firmware update wiped everything.
u/HulkSmashYou666 — 4 days ago
▲ 21 r/VideotronCustomers
Videotron new device released, helix-fi3 and new router for fibre.
XB9 and Xer-10 are comming.. wifi-7, xer-10 for new 2.5 gb internet fibre, xb-9 new helix-fi3 ???
u/Hefty-Relief4312 — 8 days ago
Helix black XB6 modem found on the street. Can it be reused at all?
I found this Helix modem on the street, should I clean it up and put it for $10 on marketplace or put it in an electronics recyler? Are these useable at all after its original contract was ended?
u/gnzstation — 13 days ago
Videotron expands mobile service eligibility to 31 more Quebec communities, with Fizz included
Videotron has expanded the area where Quebec residents can subscribe to its mobile service.
More than 25,000 people in 31 additional communities across four regions are now eligible for Videotron Mobile.
The expansion includes:
Abitibi-Témiscamingue:
La Sarre, Macamic, Palmarolle, Saint-Bruno-de-Guigues, Notre-Dame-du-Nord, Sainte-Germaine-Boulé, Dupuy, Taschereau, Normétal, Poularies, Clermont, Saint-Eugène-de-Guigues, Sainte-Hélène-de-Mancebourg, Roquemaure, Clerval, Nédélec, La Reine, Authier, Authier-Nord, Chazel, Belcourt, Launay, Val-Saint-Gilles and Saint-Dominique-du-Rosaire.
Nord-du-Québec:
Lebel-sur-Quévillon.
Saguenay–Lac-Saint-Jean:
Lac-Bouchette, Petit-Saguenay and Notre-Dame-de-Lorette.
Bas-Saint-Laurent:
Saint-Cyprien, Lejeune and Biencourt.
Residents in these communities can also subscribe to Fizz, Videotron’s digital mobile brand.
There’s an important distinction here: Videotron is expanding its subscription area, which isn’t exactly the same thing as expanding its own physical network coverage.
Videotron says customers inside a subscription area can be served either by its network or by national partner networks. The majority of their usage must remain within the subscription area.
Videotron has been gradually expanding mobile eligibility outside Quebec’s largest urban centres, including previous expansions into the Gaspésie, Côte-Nord, Bas-Saint-Laurent, Haute-Côte-Nord and Charlevoix-Est.
Sources:
u/Planhub-ca — 14 days ago