


Visa appointment booking VAC Mumbai
Hello,
I'm genuinely lost right now not knowing what next step to do. I got admit from Uni zu Koln for Master’s program with APS.
I uploaded all my documents and initiated a VFS service fee of Rs 1093. Amount was debited by my end but I didn't get a payment receipt because I clicked back button (how else was I supposed to pay via UPI though). I mailed them and explained everything with my bank statements as well.
My preliminary review is done, I want to book an appointment but it is showing that there are no slots available. Is this how It is? The support team told me to have a new account and try booking an appointment but same issue there.
Please find the ss.
I really need some guidance for booking an appointment and let me know where im going wrong. Need a visa before 28 sept.
Pic 1 - unable to book appointment
Pic 2 - shows there's no application with my new email and contact
Pic 3 - says i need to pay again, with my original email id and contact