r/VoiceAutomationAI

▲ 4 r/VoiceAutomationAI+1 crossposts

What's your voice agent's per minute cost? How did you reduced it?

As a agency owner i have been using so many platforms(retell,vapi, sarvam, ultravox etc) and tools for building a voice agents to my clients. Every tools has good and bad views according to me. Some has good understanding, some are good at latency, some are easy to connect with other telephony and api's.

I have been delivering voice agents according to clients needs, region, telephony supports so yeah varies with pricing.

As I'm at scaling period, i trying to reduce a still. i want to know more about what are the platforms are you guys using and per minute cost of each. if you guys reduced it, how did you do that and what is the cost of per minute?

Cause providing the maximum value with a affordable cost is our first thing - Take ownership.

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u/here_vii — 5 days ago
▲ 3 r/VoiceAutomationAI+1 crossposts

How to start with Pipecat ?

I'm new to voice automation world and I'm trying to build a ai voice agent as job interviewer so I look it up and saw that pipecat is the best framework to do this with.
but now I'm struggling with it I'm getting errors (mostly import errors) even cahtgpt/gemini (free versions) couldn't help me solve it.

So my question is what is the best place to learn how this framework works ? do you recommend any youtube channel or I should read the framework documentation and learn from ?
and can I use with a free api key (e.g groq api key) ? because I only see people on youtube use openai api keys and I don't have that, because I'm just doing it to learn how such a project would be built.

ThankYou in advance.

u/SubstantialBite8494 — 5 days ago

What are you using to detect voicemails in AI voice agents?

Hey everyone,

I'm working on an outbound AI voice agent and I'm trying to get better at detecting voicemails early. Every second we spend talking to a machine costs money, but I also don't want to hang up on real people.

What are you guys using for this?

What I'm using right now, all running at the start of the call while the opening clip plays:

  • Keyword check: strong phrases like "leave a message" or "after the beep" end the call right away. Weak phrases like "not available" get sent to the LLM.
  • LLM check: a small model reads the transcript and decides voicemail or human. It runs when the caller finishes a sentence or says 8+ words.
  • Beep detector: listens to the raw audio for a steady beep tone, so it works even if the speech-to-text can't understand the greeting.

It works reasonably well, but I’m looking for a more reliable approach.

What are you guys using for voicemail detection?

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u/Lochana_Lithira — 8 days ago

Voice agents for Shopify Cart Abandonment use cases

I want to try AI Voice Calling for Cart Abandonment usecase. Has anyone already done this? Need help understanding best player in the Indian Market.

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u/International-Bee-27 — 8 days ago

Voice AI Partnerships

We build AI voice agents in the USA for the past 3years that answer calls, book appointments, qualify leads, and follow up 24/7. Most businesses pay $0.25 to $0.30/min for this and over 200$ in subscriptions.

We charge under $0.13 and less than 100$ subscriptions, everything included.

If looking to lower your costs or partner to build a voice agents setup feel free to reach out.

DM me if interested!

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u/Key_Manufacturer6575 — 8 days ago
▲ 2 r/VoiceAutomationAI+1 crossposts

White labeling a Software Platform Question

So wanted to come on here today, because another person on reddit in another group asked about my platform I founded/solo developed and if I would be opening to white labeling it.

He isn't the first one to ask, nor is reddit the only placed I've been asked. I had some SEO agencies ( I think that is what they are called) reach out to me on other platforms to see if I was open to white labeling.

But after thinking about it, one of the biggest things I personally dislike the most is having to handle business relations and outreach. Its not something I'm good at, so I stayed purely on the development side while passing this off to someone else on my company.

And this would essentially allow my company to have less surface area and time spent on this, whereas we can stay product focused. We are in the Voice and CRM space, so its why I wanted to make this post here. Because what we have is the full stack with a complete in house CRM and bookings, plus a plethora of industry specific features. Yet we built entirely around the idea of not being bloated.

We charge nothing for the CRM system. We only charged businesses on the Voice and SMS usage.

So I think this is what garnered attention from resellers, SEO agencies, and such. Because they wanted to essentially white label this, package and resell this to their business clients, and charge whatever amount they seem fit for the entirety of it. And we would just bill them our rates on the Voice and SMS usage just as we do now. Charging zero for the CRM system.

I guess the reason I'm making this post is, for something like this to come to fruition, it would take a bit more interest then a handful of agencies.

And what you would get is our entire user interfaces, CRM system, etc just as we offer to business owners. But with you being the billing partner and having control of your business relationships and pricing models. And we would just bill you our rate as we have now.

As far as branding goes. Its up in the air. As it would make sense to do this where your own branding and such is used and your own domain, and we handle the ux/ui backend and such.

But the only caveat here is iOS and mac OS apps. We have these and are in the midst of a review with apple as we speak. Yet, this isn't something we can just white label rebrand and upload to the apple store. Apple will block this. So this is something I'm trying to think of.

What's everyone's thoughts on this? Picture for attention, this is showing our automated dispatch and smart routing feature that is apart of the trades dashboard. Its one of many free features in our CRM ecosystem we built in house.

u/Bentley4991 — 13 days ago
▲ 3 r/VoiceAutomationAI+1 crossposts

Network Provider for voice agent

Hi, im building a dedicated ai voice agent assistant through phone numbers and i need some recommendations on telecom providers that is cheap and highly recommended for general purpose like automated inbound and outbound that is cheap.

Region: Israel

Purpose: General Voice Agent for inbound and outbound

Time consumes: less than 5 minutes mostly each call

So im eyeing telnyx but im looking for more cheaper telecom providers that offers phone number and the service per use. thank youu

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u/Trick_Complaint9117 — 14 days ago