r/Winctrl

After 1.5 years of light casual usage (including about a year of just standing on a shelf), a tiny spring in the base of my Ursa Minor Flightstick broke. Sounds pretty trivial, I contacted customer support and after some pointless back and forth they tell me that they are willing to send me that tiny spring for a total of $30 (including $25 in shipping). I honestly expected them to just send me the part as a courtesy, since the stick isn't that far out of warranty yet. But i'd also be totally fine to pay maybe 5-10€ for it.

But not $30. They could send me a whole flightstick for about 100€, and now they want a third of that for the tiniest of springs (of which there were 2 in the original stick).

At the point where they told me this price number, the chat just stopped working, too.

I guess i will order some random springs of roughly the same size from Ali Express, and if that doesn't work, i will buy a flight stick from some other company. I surely won't be buying anything from them again. And i'd advice against it in general.

Hej,
So I’ve been eyeing to get myself the “URSA MINOR JOYSTICK” & the “URSA MINOR 32 THROTTLE” along side the “Throttle Desk Mount5” for the throttle, however a few days ago it stated that the “Throttle Desk Mount5” was available for pre-ordering with an ETA of the 18th of May, currently the pre-order has moved again to the 5th of June.

So my questions is, if I were to buy the things stated above, aswel as the “Throttle Desk Mount5” would that mean it will ship after the 5th of June, or is the estimated time of arrival on the 5th of June?

Thanks in advance!

P.S.

As someone who lives in Europe, do I have to be anxious about WinWings return/refund policies?
I’ve heard many good things about WinWing, but I’ve also heard nightmare stories about them which makes me a little tense, knowing it’s quite a sum of money.
Hopefully someone can take the edge off for me!
Thanks!

Context: I pre-ordered the CyberTaurus 29Nm base with the Desk Mount but decided that it is better to build a Simpit with locally sourced Aluminum extrusion instead. I then requested WW to remove the Desk Mount out of my order, so I don't have to pay for 82$ when the time for order comes and this is their replied...

It is really obvious that this company has no good will toward their customer in mind and just want to extract as much money as possible.

Tl,dr: They REFUSED to modify my order and FORCE me to pay FULL PRICE for the EB29Nm base instead of honoring the discount deal by either cancelling my order OR giving me a discount coupon to reapply to my re-ordering.

https://preview.redd.it/jea2zq6rhg1h1.jpg?width=1464&format=pjpg&auto=webp&s=489aae69562e629ef2b2abb22028c2bac0768055

My Left MFD is detected by OS USB - Not by SimAppPro - Why?

Hi everyone,

I have pre-ordered the new WinCTRL Airbus Pedals, but I am facing a major concern regarding the dimensions.

According to the official specs, the stance is approximately 546 mm. Most 1:1 scale A320 cockpit builds (like Skalarki, Vier Im Pott, or Poldragonet) have a much narrower footwell. In a standard shell, there is simply not enough clearance between the center pedestal and the side walls for a base of this width. I also built my rig with the original measures I found on the internet.

I am looking for advice or opinions:

1. Modding: Has anyone seen detailed teardowns to confirm if the internal mechanism can be mounted without the wide base plate?
2. Solutions: If you are building a scale cockpit, how are you planning to integrate these? Are you modifying your floor/MIP deck or looking for a way to narrow the pedal stance?
3. Alternatives: Should I stick with the pre-order and try to hack it, or are there better alternatives that offer similar quality but fit the narrow A320 footprint?

I really like the tech behind the WinCTRL units, but I'm worried they are designed more for open office chair setups rather than enclosed scale cockpits.

What are your thoughts? Should I cancel or is there a viable workaround?

Hello

I made pre order in december and nothing since then and it became out of stock sometime ago, i didnt pay anything as they said they will send me payment link before shipping but nothing.