▲ 2 r/Winctrl
When will the new desk mounts be available ?
If I remember well, WinCtrl announced new mounts for desk a few months ago, do we have any news ?
u/Jazzlike-Ad7654 — 3 days ago
r/Winctrl
USRA MINOR 32 Throttle Metal not working with Fenix A320 after working fine yesterday.
Yesterday, I received my A320 throttle quadrant, updated and calibrated it in the SimApp along with downloading a profile, then proceeded to do the calibration on the MCDU in the fenix A320, and it worked flawlessly. Today I opened up the sim and the throttle quadrant suddenly wasn't working anymore, so I went back to simapp and repeated exactly what I did yesterday but now no matter what I try it won't work. I've checked for updates and the inputs pick up on SimAppPro, however I cannot for some reason get it to work with the Fenix A320 despite working flawlessly yesterday, was wondering if anyone knew of a fix?
u/G8tes_01 — 4 days ago
Introducing the Brand-New WINCTRL 32 NWS | Steering the Real
July 2 at 10:00 AM (UTC+8), available at Global Shipping in limited stock, with pre-order opening at all regional sites.
Left / Right versions available.
Explore the details now:
✅ Full-scale realistic design
✅ Full-metal handle
✅ Realistic self-centering feel with adjustable steering force
✅ Custom-designed PED DISC button
✅ Launch support for Fenix, FlyByWire, iniBuilds, PMDG, and ToLiss
✅ Seamless integration with WINCTRL ecosystem, including OVHD and MCDU
✅ Supports desktop, desk mount, and cockpit installation
u/WINCTRL-Official — 5 days ago
Avoid WinWing, they admit their own mistakes in writing and then stonewall you until the dispute window runs out
Disclaimer: I got help from AI to refine this to explain myself better as English is not my mother tongue. This does not mean anything here is wrong or missing.
TL;DR: Ordered a $790 WinWing flight-sim combo; it arrived missing the main grip. Support admitted the mistake in writing, had me pay to return the wrong item, then ghosted on the fix. The return got stuck because WinWing's warehouse won't accept deliveries. Their only refund offer routes me back to another undeliverable address so the dispute times out and I lose by default.
This is a warning, not a cry for help. If you're thinking about buying from WinWing, read this first.
I ordered a flight-sim controller combo from them (around $790 CAD). It showed up missing the joystick grip, the one component the whole combo is built around. In its place was a pile of unrelated mounting hardware. So I paid full price for a box of parts that don't work without the piece they forgot to send.
For the first day or two, support seemed fine. They admitted the mistake in writing, told me to ship the wrong item back, and promised that once it arrived they'd send the correct grip and cover my return shipping. I paid about $33 out of pocket for a tracked return and sent it off in good faith.
That's where the customer service completely fell apart.
The return reached their city within days and then just... stopped. "Out for delivery" for weeks, never delivered. I went to the courier to find out why, and they confirmed in writing that WinWing's warehouse is a "large volume receiver" they don't deliver to, the receiver has to go collect packages from the depot themselves. WinWing never sent anyone to get it. The package was stuck entirely because of how their own address works.
I sent their support the screenshots. I explained, with the courier's written confirmation, exactly why the package wasn't moving. Their response? They flipped from cooperative to robotic and just started repeating "package not delivered" on a loop. No acknowledgment of the reason. No engagement with the fact that the return literally cannot be completed at their address. Just the same line, over and over, until I stopped getting real replies at all.
So I opened a payment dispute. And here's the part that made it obvious this isn't incompetence, it's a playbook:
Their only offered resolution was a full refund, on the condition that I return everything, with tracking, by a deadline, to the same kind of warehouse address that doesn't accept deliveries. Agree to return it, ship it, watch it never get a delivery scan, watch the deadline pass, watch the case time out. It's designed to look like I failed to return the item.
I've got everything saved, their written admission, the courier's written confirmation, the tracking history that's been frozen for weeks. But that's not the point of this post.
The point is: this is what their support does when something goes wrong. They are perfectly pleasant until they actually have to make good on a mistake, and then they wall up and run out the clock. Buy from them and pray nothing's missing from your box, because if it is, you are on your own.
Thank you for coming to my TED talk.
u/Jhinkolik — 7 days ago
WINCTRL (WINWING) REFUSING TO HONOR THE UE LAW (SHOCKING!)
TL;DR: WINWING refuses to honor the Article 14 of Directive (EU) 2019/771 on the sale of goods.
Two years ago I've had some issues with the TDC on my F-15EX throttle grip. I've contacted support and got a new part sent free of charge, or so I thought.
A couple of weeks later the part arrived, there was a hiccup with an incorrect e-mail address provided by WINWING on the shipping label, forcing the parcel to get stuck at customs. After receiving an e-mail about 3 days after the package arrived in the country, I've got an e-mail from WINWING saying that FedEx was trying to contact me, but failed (who knows why!). I've promptly sent a reply, but resolved the situation with FEDEX on my own quicker than WINWING could reply, of which I also informed them. After some back and forth with FEDEX I got the package the next day, no payment required upon collection, sweet.
Or so I thought.
A couple of weeks later I get an Invoice from FEDEX for around 50$ - of which around 8$ is the customs fee, the rest is warehousing fees. After e-mailing FEDEX I got the impression that the Invoice was cancelled - I assume an internal e-mail got sent to me by a mistake. Fast-forward a few years and FEDEX woke up, demanding payment.
Upon contacting WINWING multiple times, quoting the UE law that states that all warranty repairs are absolutely free to the customer, they still failed to pay or even escalate the issue, and that's why I've decided to post this publicly.
Article 14 of Directive (EU) 2019/771 on the sale of goods:
>Repair or replacement of the goods
>
>1. Repairs or replacements shall be carried out:
>
>(a) free of charge;
>
>(b) within a reasonable period of time from the moment the seller has been informed by the consumer about the lack of conformity; and
>
>(c) without any significant inconvenience to the consumer, taking into account the nature of the goods and the purpose for which the consumer required the goods.
>
>2. Where the lack of conformity is to be remedied by repair or replacement of the goods, the consumer shall make the goods available to the seller. The seller shall take back the replaced goods at the seller's expense.
>
>3. Where a repair requires the removal of goods that had been installed in a manner consistent with their nature and purpose before the lack of conformity became apparent, or where such goods are to be replaced, the obligation to repair or replace the goods shall include the removal of the non-conforming goods, and the installation of replacement goods or repaired goods, or bearing the costs of that removal and installation.
>
>4. The consumer shall not be liable to pay for normal use made of the replaced goods during the period prior to their replacement.
The following is the full e-mail conversation with WINWING:
u/shutdown-s — 12 days ago
▲ 3 r/Winctrl
wing CTRL - 32 RMP, issue with button knops registering.
Hello all!
When I received and plugged in, and updated my 32 RNP ( Radio panel) It as all working perfectly for a few days. I don't think there was an update. Then the other day, I rearranged my set up due to new parts, I was very careful when moving equipment, it was not dropped or anything.
I am 100% using the original cable that came with wing CTRL products. I might have swapped the MCDU and radio cable I do not remember.
I do not believe it would cause the following issue though.
The issue is that when turning the knobs, it should press buttons 14,15,16,17.
As far as I know, it is INLY those four.
As you can see in the pictures, I have the latest firmware.
And the issue is that it's pressing all random buttons, but only the correct ones light up when turning in the buttons "map".
I have tried moving it to another USB port, I have tried updating firmware again, I have also tried Restore to default config.
Any help is appreciated.
u/Megahenrik — 9 days ago
▲ 3 r/Winctrl
Yellow screws on PAP3 to flush mount 3N PDC
Anybody know how to make these yellow screws flush on WinCtrl PAP3 to flush mount the 3N PDC?
u/tigg3r21 — 11 days ago
▲ 2 r/Winctrl
PAC Metal already broken
I got my PAC Metal on Feb. 24th 2026 and so far was happy with it, but now, about 140 flights later, the "Arm Speedbrake" (Button 39) is already broken. It sad that a high quality product like this breaks after not even 6 months :(
u/Kaori-_-Miyazono — 11 days ago
SimApp Pro Beta 1.16.103 DCS Backlighting Sync no longer working.
I have the TopGun MIP. UFC Text / Display works, all buttons work, but the DCS Sync Backlighting does not work for any of the devices.
I'm now noticing this in SimApp Pro:
Tried to repair the LUA under the gear settings. No change.
Seems to have just started happening with the latest update.
Other screenshot if it helps:
u/drshaw — 13 days ago
▲ 14 r/Winctrl
WINCTRL 2026 Summer Sale is Live, Up to 20% Discounts
Time to fly into the summer sky! WINCTRL 2026 Summer Sale runs from June 22 to July 15 (UTC+8).
Save 10-20% now, the best bang for the buck in a year. For more details: https://winctrl.com/view/promotions.html
*Note:
- New products released in 2026 will not join the sale this time.
- Please choose your local site for tax-included price and conditional free shipping.
- For the out-of-stock items, pre-orders made during summer sale time will enjoy the same discount when ready for payment. We recommend placing pre-order and available items in different orders, to avoid possible shipping delay.
u/Haz-WINCTRL — 13 days ago