r/Windscribe

French TV sees VPN as ad blocker?

I've watched free-to-air French TV (France 2 and 3) excellent cycling coverage for a few years, but this season it seems to 'see' Windscribe as an ad blocker ("Un bloqueur de publicités empêche le visionnage")
Has anyone got any suggestions for specific connection settings? Obviously I have closed any ad-blocking extensions, emptied cache and history, tried to connect from different French locations, with no luck. French TV spends a fortune on its Tour de France coverage and I miss it!
Allez!

reddit.com
u/Parabuteo2024 — 20 hours ago

Windscribe abandoned paid users from Russia

For several weeks now, VPN has been unavailable for Russian users

No one is working on solving this problem

My support tickets were closed without warning

Before the tickets were closed, the support service suggested that I try to find a working server myself - which potentially has hundreds of variations with the amnesia settings

Now I can't contact customer support

The only way to open a new ticket is to make a request to Harry, who, firstly, is unavailable without a VPN, and secondly, it won't open a ticket but will only advise me to wait or try other protocols/servers

I would love to cancel my subscription (which I've been paying for for four years), but I paid in crypto and there's no refund

Summary:

1 - They're aware of the problem

2 - They're doing nothing (apparently there aren't many Russian users, and they don't care about us)

3 - All tickets related to VPN issues are closed after they respond with no solution

4 - They still haven't solved my technical problems in a year and a half, they just ignored them

5 - They got my money and now they just don't care

6 - No compensation for days when the VPN was not working

Maybe the service was always terrible and I just didn't notice it, or has everything gotten worse in the last year

I even put up with the lousy speed, but now that I see posts here about discounts and promotions, I want to advise you to think carefully before choosing this particular VPN provider

u/Mr_Korben_Dallas — 1 day ago

Can’t use Netflix with Windscribe

For the past few weeks, it hasn’t let me watch anything because it says I’m using a VPN. I’ve noticed that the content available for my location doesn’t appear either. In the menu, I can only see Netflix’s generic content. Sometimes I can’t even log in.

I’ve tried disabling all ROBERT filters and using ‘Time, Location and Language warp’. I’ve tried using just the browser extension on various browsers (Firefox, Brave, Waterfox, Vivaldi) or just the Windscribe app on W11. I’ve also used both at the same time, but it still doesn’t work. I’ve even tried on a Mac and still haven’t had any success. And I’ve tried different connectivity options such as WireGuard, IKE, Stealth, etc.

I’ve tried different servers and several countries, including where I live, but it doesn’t work. Nor does it work from the country where I registered the account.

Please, how do you get Netflix to work with Windscribe?

Thanks.

reddit.com
u/Flyingpea777 — 3 days ago

A Statement From Windscribe About Our CEO's Personal Donations

You may have heard in recent days that Mullvad's co-founder and co-owner, Daniel Berntsson, donated ~$500,000 of his personal money to the controversial populist Örebro Party in Sweden.

While Mullvad's representatives say that this donation does not represent the values of the brand, it's hard to detach the co-owner of the company from the company itself. This is why we at Windscribe would like to get ahead of any potential public outcry about us by disclosing our CEO's personal donations as well.

It would be hypocritical for us to criticize Daniel Berntsson's donations when our CEO, Yegor Sak, has also made monetary donations to organizations supporting causes he believes in. More importantly, we want to be transparent with our users because without context, the donations may be seen as supporting a specific side or specific opinions.

Let us make one thing clear: we are not here to lie. Yes, our CEO has made donations to a specific side, but today we want to come clean and make things right.

Windscribe's CEO Yegor Sak is a proud owner of a corgi named Snoop. He loves his dog and because of that, has personally donated money to the Save Our Scruff dog rescue here in Toronto. But we understand that this can cause division within our userbase, as many will see a bias towards dogs, while cats get no love. So today, we are making one thing clear - we support cats as well, and Yegor has personally donated to the local Annex Cat Rescue organization to support their work.

We understand that this may be shocking information to some of you, and hope that you can forgive the lack of transparency until now. The Windscribe brand itself does not endorse any particular side in the dogs versus cats debate, and the opinions and donations are exclusively a reflection of Yegor's personal beliefs. Our service and applications are not affected by these donations. They remain secure and dedicated to providing our users with the best VPN on the market.

Thank you,

Windscribe Team

https://preview.redd.it/tgtjkgqphiah1.png?width=1238&format=png&auto=webp&s=e72a9375003b0474545c6669aa07f797107b4bb7

https://preview.redd.it/1550qzpqhiah1.png?width=1214&format=png&auto=webp&s=83ac576f1ef54beeb268b1d025f53b4ed586aec8

reddit.com
u/WindscribeSupport — 5 days ago
▲ 50 r/Windscribe+1 crossposts

Windscribe trolls Mullvad's political donation crisis with a 'scandal' of its own

Following the revelation that a Mullvad co-founder donated $500,000 to a populist political party, rival provider Windscribe has issued a parody statement "coming clean" about its own CEO's donations to local dog and cat rescues.

techradar.com
u/Chiara_TPL — 5 days ago

Refund

I am within my 7-day trial period and have used less than 10GB of data. The chatbot refused to open a billing ticket, claiming the $9 amount is blocked for crypto. I am formally requesting a refund to my Litecoin wallet under your 7-day money-back guarantee policy. Please provide manual instructions to process this. I've reviewed your public refund policy and crypto refund page ( windscribe.com/knowledge-base/articles/if-i-pay-with-a-cryptocurrency-can-i-get-a-refund ) and neither mentions a $10 minimum for crypto refunds. Garry (chat) declined my request citing this undocumented threshold and would not escalate to a human agent. I'd like a human to review this directly. My username email is EnderGame28

reddit.com
u/Existing_Aioli_3034 — 5 days ago

please fix windscribe in Russia

i totally fked up. No one fkin server doesnt work, there is no fkin hope. I tried everything, connect with amnezia, dpi bypasses, reinstall etc. Especially in this week Windscribe work with big troubles.I spent $70 on yearly subscribe, wtf guys? The last survived server was Fika, Sweden and now it doesnt work anymore

reddit.com
u/DesperateInstance421 — 6 days ago

I've been using windscibe for over 4 years - Just got a DMCA notice while both my Browser Windscribe was running & my app running.

Resolved! Thank you!

I'm not sure how it happened. I received a DMCA notice and had both running. Has anyone else had this happen to them? Maybe I have some settings set up wrong. It was because I downloaded house of the dragon season 1 + 2. So I got a notification from both. But not sure how they detected it?

I use BitTorrent web through my browser, and also have windscribe on for my browser. I also have windscribe app up for my whole system but I have split tunneling set up to exclude my Plex server. Kinda bugged I got the dmca notice tho

reddit.com
u/SlimeBallzzz — 7 days ago

The only working server for Russia died.

New server was working for a week. Now it's dead. It just proves that everything is banned by IP. DPI is just fancy shit really.

reddit.com
u/ylkiorra — 7 days ago

Windscribe fails to start on Windows

Have had Windscribe installed for a while on my Windows laptop and last few days when trying to launch it first shows a UAC prompt about InstallHelper.exe making changes to my pc which has never popped up before, after allowing it fails with an error. Account works from android phone and tablet no problem. Any help appreciated. Thanks.

reddit.com
u/theefman — 5 days ago

News about inoperability of VPN in Russia

I am a pro user

Today marks a week since the VPN has been down for users in Russia

Yesterday, the support service told me that users from Russia can connect to specific server where the VPN works

Moreover, changing the amnesia settings has absolutely no effect on whether I can connect to this server or not

I have few complaints:

Support team is silent here

I don't see anyone working on resolving the issue

The support team refused to compensate for the time the VPN was down

reddit.com
u/Mr_Korben_Dallas — 9 days ago

Connecting to "free" servers sometimes treat me like I'm a free user despite i have paid for them (Build a plan).

Apparently there is a bug when connecting to servers that are available on both free and paid users.

I'm a "build a plan" user and i have paid for Netherlands and if for example i connect to Stroopwafel which is a free server half of the times it treat me like a free user, the 3 dots next to the ip are grayed out, so ip rotation doesn't work, also ipv6 doesn't work either. I have to reconnect once or twice to make it work. I have test other countries and servers the last months with the same results on both on Android and Windows 11.

Does it happens to anyone else or it's just me ??

reddit.com
u/xjohn90 — 8 days ago

Winscribe not fascist?

Hey, so there is all this fuss around Proton trying to do linguistic gymnastics around not taking sides after sponsoring a far right french guy and Mullvads ceo donating a lot to a fascist party.

I was wondering if this was an opportunity for Winscribe to say something wild like "we don't like fascists". (No need for virtue signaling, I'd just like to hear it!)

Anyone from Winscribe know if that's something that fits with you? I really like Winscribe, it's been great for me, but I would like it even more if I knew it also wasn't another bunch of nutters.

reddit.com
u/Phase-Internal — 9 days ago

Disconnects on occasion, recently every hour, with this pop-up box, clicking yes reconnects, make 'yes' default and automatic to save us the trouble.

u/BaguetteInMyPant — 10 days ago

Windscribe app & Facebook app - Android problem

Anyone facing issues while using Windscribe with Facebook on Android today?

Apparently I can't seem to load my feed on Facebook while Windscribe is on, or anything else.

I have used all 3 Spanish servers and all combinations (Stealth, VS túnel, etc)

Premium user.

Thanks 🙏

reddit.com
u/FabulousSpaceCat — 8 days ago

Is Windscribe getting overloaded during World Cup?

I'm trying to watch from Canada connected to Brazil and I can't even watch on YouTube at 720p. Is it only me?

reddit.com
u/Aggressive-Hawk9186 — 11 days ago

Is windscribe down?

I have windcribe pro. Windscribe is not connecting at all on my phone (iOS) and computer (Windows, browser extension). No servers or protocols solve the issue. Just infinite connecting loop.

Is windscribe down or is this a PEBKAC situation?

Update: it seems to be back for me at least on both phone and computer

reddit.com
u/Mammoth_Contract_533 — 14 days ago

Billing issue and Garry told me to cancel my subscription

Hi there,

My subscription tried to renew automatically today but failed miserably because the card linked to my paypal account was expired (<- this has been fixed at once after receiving the failed payment notification).

I contacted the infamous Garry earlier and he basically told me to cancel my subscription and start a new one. However, he also told me that I would lose my discount by doing so... which is obviously not what I want.

Since the renewal date is today and the system hasn't retried the payment yet, what are my options to process this payment manually so I don't lose my current "cheapest plan ever" discount?

Thank you for your help!

reddit.com
u/damngros — 12 days ago