I was working on a printer. They did not know the admin password. I entered service mode with 4 digit pin. Factory reset it but then it got stuck on the resetting screen for 2 hours. I did a restart and now the printer has a error 116 330 It is a versalink c505 with firmware 62.71.21
Odd request here. What's the best way to break a VersaLink B405 so my company will finally replace it. The printer jams practically every week and then it takes a few days for the xerox guy to come and fix it.
The printer is old and SHOULD have been replaced by now but because he keeps "fixing it" the company won't let us get a new printer. My manager, supervisor, and myself have all asked the Xerox guy how we can go about getting a new printer and he literally told us to break it so it HAS to be replaced. I've gotten the approval from both my manager and supervisor to break the thing. I'd just like to know how.
I added a picture of all the jam codes we got LAST MONTH ALONE to prove this printer is a POS.
Edit: I'm aware of what the error codes are. The Xerox tech has replaced the rollers MANY times and it still has this issue. I have an email thread that I started in March about getting a new printer and the problems started well before that. I don't care if this printer gets replaced with the same type as long as it gets replaced.