r/alltrails

I love the Personal Heat Map layer in the browser. When are we getting it in the app? I want to be able to easily see where I haven't been, for those times I'm hiking without a predetermined route and just want to cover new ground.

Anyone have issues with having a peak membership that just… disappears? Along with my saved hikes? I tried the chatbot but got a surprising amount of snark from something automated. I did what the FAQs suggested. I have only one email address so I don’t have another account. I’m awaiting a return email from support but I don’t know how long I have to wait for that.

Hi guys, I have been having an issue lately with the map not displaying correctly, sometimes not at all, on my galaxy watch.

Sometimes I can just see a blue arrow on a black background, sometimes I see a blue arrow on a half loaded background, sometimes just a blue background and no arrow at all. I almost never get a map displaying my location and the trail I am supposed to be following.

This happens when I have full cell reception and when offline. It happens regardless of the trail being downloaded or not.

Does anybody know a fix for this?

Thanks in advance

The American Discovery Trail is a cross-US road biking route. 6800 miles worth, specially marked on the map with a dark green line.

AllTrails won't use it for biking route making. It keeps wanting to switch me to on road.

I've looked at more than 120 miles of it and it's all the same

Thus have the problem with the Missouri Katy Trail. When paired with the Rock Island Trail it's THE longest continual rail-trail for road biking in the US. Road biking custom maps won't follow it.

The map editor needs to stop being so clever, just let me mark a line, don't tell me not to use the dedicated bike path for biking.

​​This year I've had a new issue with the app and I'm curious if anybody else has. I'm using an android, and I have activities that will simply never sync and therefore never load into my stats. I am logging them as completed, I am rating the activity, selecting the little options on​ the parking and conditions and views and if it's dog friendly, etc. And then I wait to see if ny hike will ever reflect in my stats.

I hiked two days ago, yesterday and today. My activity from today has synced, and appears in my stats- my ones from yesterday and 2 days ago never have. It's like they never existed. I have logged in and logged out, I have uninstalled and reinstalled the app, I have connected to Wi-Fi and mobile data, and nothing. Most of the time when I am not in service, I am able to save the activity with no issues but this is happening more frequently and I'm tired of not having my hard work on the trail being logged in my stats. This is so frustrating and I don't understand what I am doing wrong?

I already pay for the yearly Plus subscription!!! Don’t get me wrong, I’m grateful for AllTrails and use it 5 days a week while hiking/trail running, but, I was honestly livid when I found out they added a higher tier to the already paid tier membership. Now the app is constantly trying to make me upgrade to my upgrade! I’m reminded of the black mirror episode “Common People” where Rashida Jones is kept alive through an ever increasing subscription. While that may sound extreme, if we give into paying higher prices for features that we literally actively contribute to the development of every time we use the app (along with free GIS software available to anyone), than we (consumers) will never win! Anyways, thank you for listening to my rant if you read this far!

On the android app I have several trails that still show up in downloads after I have deleted the files using the app. Any ideas how I can get rid of them? I've tried downloading the maps again, but that just makes the trail appear for a second time in the list and deleting that map still leaves the 'orphan' in the list.

If this is a bug, an option to clear all downloads in the app would be very useful

Hello - is there a quick list I can find somewhere that summarizes which Garmin watches support AllTrails? Thanks!

If you're having problems with GPS tracking using the app on your Android device:

"Most Android makes, models, and OS versions appear to be affected. We have narrowed down the root cause of the issue, one of the location libraries that we use to gather GPS data is malfunctioning. Thankfully, we found a fix and are rolling it out, it should be available on the Play Store over the next few days."

TL;DR They didn't test their software before they released it. Hugely embarrassing.