r/asktravelagents

Recently booked a week ago for a 11-day trip to the South Island in New Zealand, approved itinerary and sent payment. I have not heard a single thing back from the agency, I have sent an email, voicemail, and at the moment feeling unsure about delivery of the services. Is it possible they’re waiting for my credit card to release the payment? Everything seems to have gone through, and I am waiting for a flight confirmation, as we are purchasing connecting flights to Los Angeles.

Any advice for my worrisome self.