r/bell

Just curious am I able to go to an Apple Store to upgrade my phone with an existing bell plan? Do they have available promotions like Wireless Wave etc.?

Are internet contracts still a thing now?
I signed up with Bell Internet last October, am in a 2 year contract, so approx 14 months left .

Paying $75+tax for 1.5gbps internet . Service around the house is very patchy.

had bell wifi 1.5 fibre for about 3 years it was fine. all of a sudden 3 months ago my wifi starting becoming bad for no reason. it has been bad for 3 months and no fix. bell let us upgrade to fibre 3.0 for $3 extra and the guy came today and installed the new modem.

still to no surprise the wifi is completely garbage upstairs. 50mbps up 50mbps download. we have three different bell wifi pods across the house to push the wifi upstairs and still no luck. is there anything else we can do? technicians are useless and so is support.

we could try to split the bands but then our pods wont work.

I recently canceled my Bell internet and TV and received my final bill today with a $150CR. How do I get that money back since I no longer have that account open? I have a separate Bell Mobility account - do you think there is a way to move it to the mobility account? I feel like Bell is going to tell me no because it's a different account..but I want my money back!

Bell's "loyalty" department isn't price matching what is in market and I have a backup Internet at home (Cogeco) that I have kept, $46/mo. Bell is offering $70/mo on 500 Mbps or $50 if I do autopay (which I refuse to do because I don't trust them, due to sneaky rate increases). My question is can you use Bell Fibetv with Cogeco Internet, even though Bell Fibe usually relies on their modem?

Long story short they don't work anymore, Bell is telling me since I got a new phone RCS messages are no longer supported on bells end and it will no longer work.

Samsung S21 had for 5 years no issues.

Upgrade through bell to 26+, told same plan everything. Get phone last Friday works as it does.

This morning RCS chats stop working, (I live in a rural area kind of depend on RCS to actually send texts)

Call bell because RCS says unsupported call bell, on the line for 2 hours, to be told nothing they can do. I could refund the phone and maybe get it to work on my old phone.

So basically be careful upgrading folks.

I’ve noticed that Bell’s mobile network can be pretty poor around the Warden Ave / Hwy 7 area in Markham. I’m mainly talking about inconsistent coverage, weak signal and poor data performance I've already complained to Bell but knowing carriers in Canada, they don't care at all about your complaints so I'm making a CCTS report and I would love if you can share your dissatisfaction fully all of them will be used towards a report

I’m curious if anyone else on Bell Mobility, Virgin Plus, or another Bell/TELUS network has noticed similar issues around this area.

Please let me know!

Affected areas are:

Highway 7 and Warden

Warden and Apple Creek Boulevard

But in general from warden to Baycliffe Rd are the areas with poor coverage

Hello,

My bell 24 month promo seems to be gone now, they directly auto renewed my plan without any notification (went from 50 per month to 150 which is insane). I want to switch ISPs but I play a lot of competitive games and was wondering which ISPs are the best in that regard.

Currently I have the bell fibe 3gbps connection and I see that my building unit has beanfield 1gbps GPON available. I don’t know much about beanfield or how GPON compares to ftth direct which i think is what bell has but people online seem to love their service. However I couldn’t find much with regard to latency in games.

Is it possible to convince bell to extend my promo since the beanfield plan is literally 65 a month?

If not then does anyone here have experience with beanfield ?

If anyone has used it here could you tell me if they are good or if I’m looking at a +30ms increase in latency. Also I’m not sure if GPON is as good as direct fibre in terms of latency so if you have any idea on that I would appreciate any insights.

Bell BYOD plans right now — $55 Can/US, $65 Can/US/Mexico, $80 international

Was looking at Bell’s current BYOD plans and these seem pretty decent, especially the $80 plan.

$55/month — Select

• 100 GB at up to 2 Gbps
• Unlimited data at up to 512 Kbps after 100 GB
• 5G/5G+ access
• Unlimited calling/texting/data in Canada + U.S.
• Regular price shown as $110/month

$65/month — Ultra

• Unlimited data at 5G+ speeds
• Unlimited calling/texting/data in Canada + U.S. + Mexico
• Up to 10,000 Aeroplan points
• Regular price shown as $120/month

$80/month — Ultra International

• Unlimited data at 5G+ speeds
• Unlimited calling/texting/data in Canada + U.S. + 65 other countries
• Up to 10,000 Aeroplan points
• Regular price shown as $135/month

All three are BYOD, new activations only, and the advertised prices include the AutoPay credit.

Anyone currently on one of these plans? Any catches with the unlimited data or roaming? Im currently with Rogers with the same plan at $80 for $40, but wanted to see if people are getting cheaper?

Are Bell store staff and customer service staff advised not to acknowledge loyalty or customer tenure? I have mentioned multiple times to customer service, sales and store agents that I have been a customer since 1990, and yet each time no acknowledgment. A blank stare or silence. I would at least expect “ wow that’s a long time to be a customer with any organization! Thanks for your business! Let’s see what we can do for you!”

None of that. None. What gives?

Edit: thanks to all for the responses. I’m summary It’s clear that there’s not a policy against acknowledging customer tenure, it’s just that it’s not expected/rewarded behaviour on the part of customer facing Bell employees. Furthermore, some employees believe that they are not paid enough to do so, they don’t have the loyalty scripts/discounts to respond, or, it will just result in unnecessary grief for the employee from customers.

So I got the bell giga hub 2.0 , I tried to edit the DNS and that was not possible (also I’m new at this) I have my own router and I tried to use advanced DMZ but it was going off every 10 min, this is under my roommates name so I don’t want to bother him for the bell credentials since he is traveling, is it okay for my server to just have NAT ? Like both routers operating, I use mine for my stuff and the my roommate can use the bell or mine if he likes ? Would this be an issue with the network? Thanks!

I had the worst self install experience ever. You are suppose to just plug in the fiber optic cable to the modem and it should work but no they want to squeeze every bit of money out of you. I had to call for a technician for $75 because they couldn't detect my modem WTFFFFFFFF

I recently upgraded from Bell Fibe 150 to FIbe 1.5 through a promotion a bell agent called me with.

75$ a month, seems I'm not getting the best price after reading abit.

Anyways, my internet has actually gotten worse, my devices keep dropping signal and disconnecting.
The technician that originally came and set up the modem put it in basement because it was the easy route, told me to call back if it wasn't good enough and they'd come back for free.

Its obvious the modem is in a bad location, but they are refusing to come to my house and move it without a 75$ service fee. (this is after many conversations) They have even insisted its a bad modem and got me to replace it, nope, same issue.

Do i move it myself or wtf ?

Hi all, Anyone know a solution for giga hub 1.0 to allow internal LAN IPv6 (solution to not buy another router)? I guess I can’t get my Govee indoor floor light via Matter code to connect to HomeKit because no internal IPv6 LAN support. (I am in Nova Scotia)

Currently looking to purchase Bell Fibre Internet 1.5 or 3GB. I was a customer up to last year on the 1.5G plan and originally signed up with a door to door salesperson for $55-$60 a month. We moved and Internet was no longer needed so we cancelled the services after about two years. We will be in the same neighborhood as before. Was just quoted $95 for the 1.5G service.

Any help is much appreciated!