r/bigcommerce

So its now been 2 months since this fee went into effect. Ill admit i mostly just brushed it off as nonsense for the bigger stores or potentially as nonsense for us. Well last month with our under 1k of sales and our mostly check based payments saw us getting a $13 fee. Thats almost a third of our base monthly cost. So sure BC, your 2% fee is now costing me 33% more to do business with you.

My real issue with this is how they conveniently put manual payment method and other "offline" payments under the umbrella of open payment providers, It seems like this change is geared directly at stealing money from the lower tier stores who dont do alot of online checkout type orders. Has anyone found a workaround to avoid having manual orders end up getting charged?

I also have adopted the practice of creating manual orders just so i can provide estimates for some customers, but now im concerned those fake orders are going to inflate my real fees.

Someone messaged me recently wanting to advertise their service in a community I moderate. Not a normal ad buy. The pitch was to configure AutoModerator so that anyone who commented on a post would automatically get a notification message promoting the service, with a free trial offer to their XXX.

Then came the compensation part. They’d pay me based on the engagement it generated.

I declined. I’m not interested in using mod access that way.

What stuck with me wasn’t the offer itself, it was how routine they made it sound. They mentioned they moderate 10+ communities themselves, most of them alone, and that they already post and host bot promotions in those. Extending it into a sub they don’t control was just the next step.

That’s the part I keep coming back to. Solo-modding a dozen subs means there’s no one else on the team to notice a quiet AutoMod rule. And if they’re pitching outside mods on top of that, the reach adds up fast, especially in gaming where the audiences are enormous.

I am building a Woocomerce site where I am selling a product in different Vials means a packet of 3, packet of 4 and so on.

On Shipstation these products are not added by Vials it’s just 1 product and they’re QTY.

Now since my Woocomerce have more products and different SKUs it’s not being Sync properly.

Dose anyone else faced this issue if yes please suggest how did you tackle this problem.

For those using BigCommerce, what’s the biggest issue or limitation you’ve faced?

Was it customization, B2B features, integrations, SEO, performance, pricing, or something else?

Would love to hear about your experience and how you solved it.

We're on a shared BigCommerce setup across 3 brands and catalog management is getting harder to hold together, where workarounds can only paper over for so long and peak-season load is increasingly a gamble.

So we've been looking at whether there's a migration path that doesn't mean tearing everything down and rebuilding from scratch.

The approach we've been researching is decoupling the storefront first, running a headless frontend on top of BigCommerce while we get a new composable backend up and running, and we've got SCAYLE and Spryker in the mix for that layer while migrating catalogue and order flows in parallel so the platform cut-over happens after a long overlap rather than as a single high-risk event.

The overlap period is where the case studies get vague, since they're specific about a decoupled storefront going live in 6 to 8 weeks but much wider on the backend migration depending on integration complexity.

And the architecture write-ups I've found don't get specific about what the outgoing platform looks like in these scenarios.

Still trying to find a case study where BigCommerce is the outgoing platform, since the composable-commerce write-ups tend to describe the incoming stack in detail while skipping over what the migration from SaaS commerce looks like from the other direction.