r/copilotmoney

I have been unable to sync AMEX data for months now. It was working when I subscribed. I read online and tried all three authentication partners, including Plaid, all had the same error code on AMEXs end.

I contacted Copilot and they told me to contact AMEX, which I found surprising that I needed to be the one to investigate. I contacted AMEX, at first I thought it was fixed bc AMEX said I needed to verify my number. I did, and still days later no luck. Recontacted AMEX and they are telling me to go to Copilot.

Anyone have any ideas? Anyone else having issues?

Hello,

Been a while since I've used Copilot Money. Getting back on and I noticed that I cannot add Nelnet anymore via Plaid. I see reports of other users being able to add Nelnet using the "Not on Plaid? Try Other Ways to Connect" button, but I do not see Nelnet's domain or anything related to it on that list.

Has anyone had success adding Nelnet to their list of accounts? Can you tell me how you did it/what domain you used?