r/discordhelp

friend has been in vc for 40hours 😭

friend has been in vc for 40hours 😭

username not included
he’s been in the vc for 40 hours without talking, his live stream has showed the same screen the whole time with no movement except the search bar having that line flicker when ur typing, he hasn’t replied to any reels messages or calls since, what do we do?

u/benadrylangy1 — 1 day ago
▲ 7 r/discordhelp+1 crossposts

Got banned

Yesterday i got banned for some child safety 🥹🥹🥹, idk how. And i created a new account today with a similar user name and pfp(thought it'd be easier for friends to get that it's me) . That one got banned right after i verified the phone number. Now i don't have a discord account and have run out of phone numbers to create a new account. Im so frustrated, almost teared up ( im young)

Think anyone can help me ?

I love using discord in my free time , it was a part of my routine 😭😭😭😭😭😭😭

reddit.com

On Discord support how do I talk to a human instead of one of their bots?

I want to talk to a real person about my account being disabled and suspended, but every time I appeal, I get an automated message from their Clyde bot. I was wondering if anyone has been able to reach an actual human and how I can do the same thing.

reddit.com
u/ProgrammerUnique2897 — 23 hours ago

"Verify with phone number"

I just created a server and was joining a few different servers to attempt to get partnerships and self-promotion, but apparently i joined them too fast and got locked. Its telling me i need to "confirm my identity" with a phone number, but i DO NOT OWN A MOBILE PHONE. there is literally 0 WAY for me to get a valid phone number. I dont have the income for one either, i use a landline. I contacted support and theyre telling me to just wait until i have access to a mobile phone. What do i do!?

u/GrandCurrent5765 — 1 day ago

Unwatchable screenshare on other people's end (1 fps)

Regardless of performance or what is currently being screenshared on my laptop (i5-1340p, iGPU), the other end is unwatchable at low fps, but my preview of my screenshare looks fine.

I already tried: Disabling, enabling, or either with hardware acceleration/'advanced technology to capture your screen'. HAGS is not a thing on this laptop so don't even mention it. Changing streaming settings on discord in multitude of ways, fps, resolution, gaming/clear text, application/whole screen, and so on. Lowering the resolution of my screen. Updating my iGPU drivers.

What to do?

reddit.com
u/Distinct_Task7531 — 1 day ago
▲ 6 r/discordhelp+1 crossposts

Nelly bot from Discord said it has escalated my ticket to an agent, is this a good sign?

I was hacked on August 9, 2026. All because I fell victim to scams that claim to try out their "Minecraft Mod Pack" or "new game" to beta test it. (I was pretty stupid, I know)

But I had this Discord account for 9 years, and it was my first time experiencing my account being hacked. (This is not ideal) But I have sent more than 2 tickets requesting help that my account got hacked and how my email address associated with it got changed by a hacker because I was panicking since I never had this problem until recently. One of the tickets was waiting for my reply through email, so I did it on my alt Discord support account (using my personal email) because my original Discord support account was also hacked.

I sent enough proof of my ownership by sending the following:

- username on Discord

- Discord User ID

- when it was created (had that account for 9 years)

- email associated with my Discord account before it got changed by the hacker

- phone number associated with my Discord account

- nitro subscription on when I started and my bank account showing my transaction history with Discord nitro subscription (still ongoing), along with my bank account showing last digits of my debit card

- servers that I own

- servers that I joined (it's a lot)

After showing most proof to Nelly (the bot that pisses me off), it escalated to telling me that the ticket is going to be sent to someone who will look into the issues after I sent it by typing, "I'm unable to access the Discord Support account through my email associated with my Discord account," on August 11. Still haven't heard from them since.

I may have followed up with more information to that escalated account, showing them that I got messages from a hacker and that the hacker is still currently using my account to bait them into clicking or downloading their malicious links to others. (which I should've included on that day on August 11, before today)

In the meantime, I warned most of my friends that I have, outside of Discord, and most of them are aware of that, but some others were affected by it (which deepened my guilt even more). I have successfully changed all of my passwords to most accounts that I have outside of Discord, but not my Discord account. I removed malware on my laptop.

But I'm still waiting for Discord support to act quickly, and hopefully my account won't be deleted because I have read cases where their accounts were deleted after requesting a ticket that their accounts were hacked and that all of the memories there on Discord were deleted as a solution instead of recovering their accounts.

However, after everything that I have talked about... do you think that this escalating ticket is a good sign? To anyone who has been hacked like that and later recovered that account successfully here... I really want to know

 

u/ShadxwWar — 1 day ago

Got reported twice over one post...

I don't know how it's possible but... I somehow got slapped with TWO reports over the same post... I don't know how Discord allows it but they do.

Needless to say I'm absolutely furious...

u/spenjak18 — 1 day ago

Got a somewhat suspicious message from someone I haven't talked to in 2 years.

Just got a kinda weird message from someone I didn't really talk to much, claiming they accidentally reported my account telling me to appeal my account. The out of nowhereness and the rush seems suspicious, as well as him trying to get me to message someone who may or may not be an actual discord support person. Not sure what the angle is beyond being very weird.

u/TheMcKracken — 2 days ago

discord disabled file compression?

got the file size pop up which is a little unusual for me especially because it was a short 40 second clip, but went and manually compressed the video to 52MB as prio to today discords own compression would get that under the limit but now I have to compress the videos down to 720p to get a 40 second clip to send which is insane as I've not had to do that for YEARS

i have also tested sending videos I've sent in the past and they now prompt the file size warning when they never did before, for the exact same file in the exact same DM

u/xX_Hans_Dampf_Xx — 1 day ago
▲ 449 r/discordhelp+1 crossposts

Badge Reset after using credits?

Uhh... title describes my situation and i'm kinda confused and pissed off atm. I was relying on nitro creds (bought via orbs) to carry my sub until I could repurchase nitro for the month.

When the credits did apply it reset my badge streak, anyone know why? You can still see how long i've been subbed since.

u/Matinq — 3 days ago

BRUH

I wasn't going to do this but now I'm irritated.. the images should speak for themselves, as for what I was reported for, I don't know since this happened while I was asleep and it was most likely done out of malice because I recently blocked someone for trying to make a move on me and they didn't take it well.. this reminds me of the time a person got a violation of "child safety" for using the "😭" emoji.

u/1Venganza1 — 3 days ago

Expected timeline for critical billing issue on Discord

We've created a ticket for billing issue and waited for more than 1 month without an answer from the team. The issue is that Discord automatically changed the billing information on our invoices for three months without any notice or request from us.

Do you experience similar issue and how to reach out to them to get it fixed quickly? Firstly, it isn't a good business when changing the requested billing information without any words. Secondly, it seems they don't treat this issue as a critical issue.

reddit.com
u/No-Doubt5933 — 1 day ago

Discord pedophile. [WARNING SENSTITVE CONTENT]

Dear r/discordhelp,

About a year ago, a Discord user sent me screenshots and chat logs showing their 14F friend in a relationship with an 18M. I tried to report it to Discord Support, but they said there wasn’t sufficient actionable evidence.

The 14F was dealing with mental health issues at the time and had met the guy on Snapchat. When she told her friends about the relationship, many of them were uncomfortable with it based on what appeared in the chat logs.

The 18M did several concerning things, >!he sent her handwritten love letters, drawings of them together, gifts to her home address, and they exchanged photos.!<

The last update I received was that they had supposedly moved on. However, he later mentioned that she was planning to physically move to Kentucky to be closer to him, and that her mother was aware of the relationship and the age difference and was fine with it.

This is just one of the situations the user shared with me from their friend group. There are additional incidents. If anyone is interested, I have the chat logs and other images available feel free to DM me for more information.

Sorry about the heavily redactions protecting victim and other information related to users.

Cheers,
Dark

u/Lazy-Compote8196 — 2 days ago

Unable to log in

On Monday this week I was able to log in to Discord as usual, but suddenly come Tuesday I was unable to. At first it said the usename or password was wrong, so I double-checked the spelling of my password and it was correct. Tried requesting a new password, and that’s when it said the email address didn’t exist
Tried logging in with my phone number and it still didn’t work. Tried requesting a code to my phone to reset the password and nothing happened even after several attempts
I have tried getting a password to the Discord Support page using my email several times these past two days without reveicing an email response yet. What do I do?
Has my account been hacked? Or has it been deleted without notice?

reddit.com
u/KrissyEhn — 1 day ago

Is Discord still the best option for a private crypto community?

Been looking at options for setting up a private crypto group and Discord still seems like the default but the setup starts getting messy pretty fast. You need bots for token gating, separate tools for trading or alerts, roles for access, wallet verification then moderation on top of all that. For people running private trading, alpha or token-gated groups, are you still using Discord or have you moved somewhere else?

Mainly curious if anything has made the whole setup simpler without making members jump through a bunch of hoops just to join.

reddit.com
u/IntelligentView9764 — 2 days ago

hackers using 2FA

ok i wanna share my experience and i wanna know if it happened to yall that a mr beast virus f*cking hack ur account and then they put 2FA without ur consent and then u cant access even tho u have the email, u ask them for help and they tell u that they can't. Like bro how i'm i supposed to recover that, with black magic or sum?? I guess that if they keep this bad security system that's going to happen again and again, if yall now know how fix this let me know damn

u/n0ies_ — 3 days ago