r/docusign

Need Help - fraudulent signature

Greetings,

I am trying to get answers from DocuSign support but getting nowhere. Reaching out here in hopes of getting some pointers / help.

I signed and my wife signed an agreement with a mortgage agent for X amount of money. On the day of closing the mortgage agent sent another agreement to the Lawyer with significantly more amount. This document was not signed by me or my wife. I have all the info for the first document as we signed it so at the end we got the envelope. We have no knowledge of the second document.

The mortgage agent is not providing me the envelope and has stopped responding to me. I have reached out to DocuSign to let me know who signed my and my wife's part. But keep getting automatic generic responses.

I want to go to the authorities as in my mind this is fraud and identity theft. However I need some support from DocuSign.

I would appreciate help from this community. For reference I am in Ontario Canada.

reddit.com

u/RajaCanadian — 6 days ago

▲ 1 r/docusign

Help.

We have a problem as we did not sign a docusign but not understanding the argument from the business claiming we have. I dont really understand how these things work or how anyone can sign for us but we have been given a few days to gather evidence before a hearing and im getting confused. I thought we had proof that they signed for it themselves on their own ip address but they have sent a reply that confused me. I will add the proof they sent and if anyone can explain it in complete dummy terms I would be very grateful. Thanks

u/LucifermstarFALL1N1 — 13 days ago