r/electronicarts

Im referring to conquest lobbies during prime times that are populated with bots. Also it seems completely and intentionally unbalanced as one team has bots that shoot back and cap points. While the other team that’s getting dominated has bots going a combined 7-102, don’t revive you and only revive other bots lol, and don’t cap points. I’ve also noticed that one team will have their bots replaced with real players and the other team will still have the same bots from the start of the game. 20 minutes into a game and your team has 6 bots still going 7-102 while the other team gets sentient beings. It’s almost like this is EAs version of SBMM. “We need you to lose so we’re going to purposefully give you the dumbest bots and not fill the slots with players. Thanks for your money… Oops I mean thanks for playing!” This AI slop is getting old and this game is going downhill fast. As a person who has played every BF since BF2, I’ve uninstalled this slop for good. If I wanted bots, I’d play portal bot lobbies.

[Afternoon, just a shameless plug on my YouTube channel if anyone fancies watching](https://youtu.be/bw0pPHuBbhw)

It's my attempt at working through my neverending retro gaming backlog and trying to narrow it down a bit.

Really enjoyed learning how to make these.

Yet they have not done any of it, i will soon reach the end of the line and seek legal action on grounds of them disregarding my lawful right to be forgotten

# EA Banned Me for “Coin Distribution” — But Where Is the Evidence?

On August 6, 2026, EA permanently banned my EA SPORTS FC account for “Coin Distribution.”

I strongly dispute this accusation.

I have never intentionally bought, sold, or distributed FC/FUT coins. My activity involved playing the game and using the Transfer Market, including buying and selling valuable player items for profit.

I appealed the sanction. The answer was essentially that EA had reviewed the account and the decision would remain.

But there is one fundamental problem:

What exactly did I do?

I was not told which transaction supposedly constituted “Coin Distribution.”

Was it a specific player?

A specific price?

A particular purchase or sale?

What behavior supposedly proved that I was transferring coins rather than legitimately trading?

EA has access to the complete transaction history and the data used to make its decision. The player does not.

I understand that EA cannot reveal its entire detection system. That would make it easier for people attempting to exploit the game.

But there is a huge difference between protecting an anti-fraud system and providing zero meaningful information about the alleged violation.

A permanent ban is an extremely serious punishment. If legitimate Transfer Market trading can sometimes look suspicious to an automated detection system, then there must be a reliable way to distinguish legitimate trading from intentional coin distribution.

And this is not just my concern.

The FC community has repeatedly discussed players receiving Coin Distribution or Transfer Market sanctions after claiming they were simply trading. There are even reports of sanctions being reversed after further review.

That raises an uncomfortable question:

How many legitimate players could be incorrectly classified before the system is considered a problem?

I am not asking EA to stop fighting coin sellers.

They absolutely should fight:

* Coin buying and selling

* Coin transfers

* Bots

* Account manipulation

* Market abuse

* Third-party services

The issue is accountability.

If EA is confident that its detection is correct, then a legitimate manual review should be able to establish why.

Tell me which transaction was considered suspicious.

Tell me what rule that transaction supposedly violated.

Give me an opportunity to explain it.

If the evidence demonstrates intentional coin distribution, I will accept the consequences.

But if the evidence only shows unusual or profitable Transfer Market activity, then a permanent ban should not be the answer.

“We reviewed your account and the decision remains” is a decision — not an explanation.

EA has every right to protect Ultimate Team.

Players should also have the right to know that the system protecting the game is capable of distinguishing a cheater from a legitimate trader.

So I have one simple question for EA and for the FC community:

Can EA's enforcement system reliably distinguish legitimate Transfer Market trading from Coin Distribution — and if so, why can't a banned player be shown the specific conduct that resulted in a permanent sanction?

Permanent EA ban for “System Abuse” after not playing for over a year, appeal denied within minutes

I’m hoping someone can help me figure out what I can do here.

I recently logged back into my EA account after not playing for over a year, only to find that my account has a permanent ban for “System Abuse.” I genuinely have no idea what this is referring to or what I supposedly did.

I submitted an appeal through EA, but it was denied within just a few minutes. I’m confused how my case could have been properly reviewed that quickly, especially since I was asking about a permanent ban that I don’t understand.

I haven’t been actively using the account for over a year, so I’m also wondering if there’s any possibility that the account was compromised or that something happened while I wasn’t using it.

Has anyone experienced this before? Is there any way to get a manual review or speak to an actual EA representative after an appeal has already been denied?
I’m not trying to get around a legitimate punishment—I genuinely want to understand what happened and have someone actually look into the account.

I can provide screenshots of the ban and appeal decision if that helps. Any advice would be greatly appreciated.

like how is this even legal. my account got hacked and transferred to a new email address, i described my problem (politely!) to multiple support agents and none of them could help at all. i have spent hundreds of hours and my progress is just gone now, i tried absolutely everything but i dont know what to do anymore

EA’s account recovery system failed a paying customer — and this is how you treat legitimate customers?

I want other EA customers to know what happened before they continue spending money with this company.

I am a long-term paying EA customer. I own 55 pieces of The Sims 4 DLC and have spent a significant amount of money on EA products over the years. I have always chosen to purchase games and content legitimately, and I was fully prepared to continue buying EA products in the future.

I recently purchased a $2,451 gaming PC specifically so I could continue playing my games on Windows.

Then I discovered that I could not access my EA Account on my new PC because the email address attached to my account is an old email address that I no longer have access to.

Here is what makes this situation ridiculous:

I know my EA Account password.

I still had access to the SAME EA Account on my old Mac.

My games were still working normally on that computer.

My current phone number is linked to my EA Account.

EA itself displayed my current phone number as a verification option.

My account showed trusted devices.

I was not asking to recover some random account. I was trying to log into my own account on a new computer.

I tried to update my email address from inside my already authenticated account, and EA’s own verification system repeatedly returned:

“Something went wrong. Try again later.”

I contacted EA Support and provided genuine purchase information and screenshots. These were real purchases made by me.

I was told that the information was not sufficient/matching enough and that I should contact support again with a new case.

So I did.

My husband independently contacted EA Support and went through the same process, providing the same legitimate information. He received essentially the same result.

At one point, EA’s own system showed my current phone number as a verification method, but the SMS verification process also failed.

So let me understand this:

I know my password.

I have access to the account on my existing device.

I have access to the current phone number linked to the account.

I own the games and content on that account.

I provided proof of genuine purchases.

And yet EA’s solution is essentially: prove that you are the owner again, using information you may no longer have access to, and if our verification system doesn’t accept what you provide, start the process over.

I understand the need to protect accounts from hackers. I understand why EA needs security measures.

But security should not mean making it practically impossible for a legitimate paying customer to recover their own account.

EA spends enormous amounts of money fighting piracy and encouraging customers to purchase games legitimately.

I did exactly that.

I paid for my games.
I paid for my content.
I kept buying from EA.
I was prepared to keep buying from EA.

And when I encountered a genuine account-access problem, instead of helping me retain a paying customer, EA’s recovery system effectively pushed me away.

You didn’t lose a customer because I couldn’t afford your products. You lost a customer because your account recovery process made me regret paying for them.

I am not asking EA for free content.

I am not asking for someone else’s account.

I am asking for access to an account and content that I already paid for.

If this is how EA treats legitimate customers who have invested significant amounts of money into its ecosystem, people deserve to know about it before they make the same investment.

Your anti-piracy system should not make legitimate customers feel like they would have been better off never paying in the first place.

So I have a really sticky situation, for some whatever reason I couldn’t log into the fc26 web app and I thought it was a email issue, but when I went to unlink my email from the main account, and put in another email, the unlink went fine I change the email but when I went to boot up Fc 26 all my ultimate team progress is gone and I went into a panic, then I contacted the support chat then I found out they couldn’t do anything, then I asked the data protection officer via email and they haven’t responded in about 5 days, I really don’t know what to do now, I need some suggestions. The support chat is no help and the data protection officer still hasn’t responded and in this state where I feel like I have no other option than just wait out the 6 months but I really don’t want to wait that long. Need help Reddit

Never played any ea games before never even knew i had an ea acc. Recently just bought few nfs games cuz sale. Launched one of them and ea says my acc is banned cuz of system abuse from 2023. My mails and other accounts have been hacked before back in 2022/2023 and theres a mail linked to my ea acc from some russian site thats not even mine?? Only explanation would be the hacker back then got into my steam and made an ea acc with my steam and got it banned.

So should i deal with appeals expect them to unban or just refund the games

My EA Account was compromised, and I’m honestly extremely frustrated with how difficult EA has made the recovery process.

The attacker changed the email address associated with my EA Account without my authorization. I still have access to the original phone number that was linked to the account, but I believe the attacker may also have changed the 2FA/security settings.

I followed EA’s official hacked-account recovery instructions:
https://help.ea.com/en/articles/ea-account/secure-hacked-account/

The problem is the "Contact Us" process.

Instead of connecting me with an actual support advisor, the EA AI keeps asking questions that don't solve the problem. When I explain that my account was hacked and the email was changed, it eventually redirects me back to the EA login page.

How am I supposed to recover an account when the attacker changed the email and security settings, and EA's recovery flow requires me to log in?

This is a pretty serious security/account-recovery problem.

I am not asking EA to bypass security. I am asking EA to actually VERIFY my ownership through a human advisor and restore the account.

What is particularly frustrating is that EA's own support page tells users with compromised accounts to contact support, but the support flow can effectively send the user back to the login page.

I've already tried the official recovery process. I've tried the AI support flow. I'm now stuck in a loop.

EA, if you're monitoring this subreddit: please have an actual EA Advisor contact me or provide a legitimate way to submit an account-recovery case without requiring access to the compromised account.

Has anyone successfully recovered an EA account in 2026 after the hacker changed both the email and 2FA?

Any advice on getting past the AI support loop and reaching a human advisor would be greatly appreciated.

I’ve put 478 hours into Battlefield 6 on PS5, and my EA account was recently permanently banned because of my PlayStation profile name.

I understand that if the name violated EA’s rules, they can ask me to change it, and I’m completely willing to do that. What I don’t understand is going straight to a permanent account ban, especially after hundreds of hours of playing.

I’ve already submitted an appeal through EA, but I haven’t received a useful response / haven’t been able to get anyone to actually review the situation.

Has anyone here dealt with something similar?

Is there another way to contact EA support or escalate a ban appeal? Would changing my PSN name help before submitting another appeal? I’m not trying to get around their rules I just want a real person to review the case and, if necessary, let me change the name instead of losing my account completely.

Any suggestions from people who have successfully appealed an EA ban would be appreciated.

I lost all my gaming accounts to a malware, Discord, Steam, Rockstar, Ubisoft and EA.i started to recover it one by one. this is about what happend with EA

First when i approached they gave me case number and started to assist me

on first chat , i was unable to provide any proof rather than EA ID bcoz steam acc was still compromised...

Second chat, half way in - said to come after 24hrs

Third chat, he didnt even asked me any info or the reason. at one point he bailed out.

Fourth, read everything from the previous chat and said the same (name aditi - gave a very bad feedback)

i lost all hope tried creating an other account(Same mail ID) only to learn steam was linked with the previous compromised account so i gave it a last shot...

Rohit , he literally went through all the necessary data to bring back my account, we were still online and he was trying to help me to make the account safer. but i accendentially closed the tab only to notice that chat was gone, i tried really hard to find the chat but i was only able to find the case history(all the previous chat)...i really wanted to thank him

its not that i have spent a fortune in EA....it is that after losing all hope and some how someone shows up fixes it, but i was unable to thank him. i hope he see's this message.

and i wish all the best on recovering ur stolen accounts. there are good people who will help...

thank you sir

I’m trying to play The Sims 4 through Steam, but I keep getting stuck in an EA login loop.

My Steam account is linked to my EA account, and I’m already logged into the EA app. Whenever I try to launch Sims 4 through Steam, EA keeps popping up and asking me to log in again. After I log in, it just sends me back to the same login screen.
Something else that seems weird is that EA says “1 or more accounts are linked,” even though I only have one account linked, and it’s the exact EA account that I intentionally linked to my Steam account.

I’ve already tried:
Unlinking and linking my Steam and EA accounts again
Clearing the EA app cache
Completely closing EA and Steam and restarting my computer
Logging into the EA app before launching Sims 4 through Steam
Removing my username and logging back in

Nothing has worked. EA just keeps sending me back to the login screen.can someone help me :(