r/fuboTVCanada

▲ 6 r/fuboTVCanada+1 crossposts

FuboTV subscription changed without my authorization. Looking for opinions.

I’ve had Fubo Sports Monthly for years at a grandfathered price of about $33 CAD/month including tax.

Last week, Fubo somehow changed me to Sports Pro Annual and charged me $473.81 CAD. I did not authorize the change. They eventually refunded it and put me back on Sports Monthly after some long back and forth through email with support.

Now they’re telling me my new price is $31.49 + tax = $35.27/month, because my old price was grandfathered and the system automatically applied the current price when they restored my subscription.

My question is: should I keep pushing them to restore my original $33/month price?

It seems to me that if the annual change wasn't authorized, restoring the account should mean restoring the subscription to the same plan and price I had immediately before the change, rather than treating it as a new subscription at the current price.

Would you keep challenging them over the $2.27/month difference, or just accept the new price? They do not want to drop the price back down no matter how many times I bring it up.

And to just put this out there. I did not accidently sign up for a yearly plan. On the android app, you have to go to the website. But strangely enough, they are saying I signed up on my android. So it has been all kinds of frustrating. Ha ha ha

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u/NorthernCoal — 12 days ago