r/internxt

Internxt is not fully end-to-end encrypted – filenames and folders are visible

I recently looked into how the Internxt rclone backend actually handles encryption, and I found an important distinction that isn't obvious from Internxt's E2E/zero-knowledge claims.

File contents are encrypted client-side, but filenames and folder names are not encrypted by the native Internxt rclone backend. They are sent to the Internxt servers in plaintext as part of the API requests.

This means Internxt can potentially see things like:

  • filenames
  • folder names
  • directory structure
  • file sizes
  • timestamps and other metadata

For example, if you upload:

Private/
├── Tax/
│   └── 2025_Tax_Return.pdf
└── Medical/
    └── Medical_Report.pdf

Internxt can still see the names and structure, even though it cannot decrypt the actual file contents.

So in my view, saying simply "Internxt is end-to-end encrypted" is misleading if this is meant to imply that all information about your files is E2E encrypted.

The more accurate statement would be:

>Internxt encrypts your file contents end-to-end, but filenames, folder names and certain metadata are not end-to-end encrypted.

I'd be interested to hear if anyone has looked into the Internxt API/client implementation in more detail and can confirm exactly which metadata is stored and whether any of it is additionally encrypted server-side.

reddit.com
u/secunix2000 — 5 days ago

Increase language support

Hello,

Internxt currently supports various languages across all its apps. However, not all languages are yet supported. Which languages would you like us to add to our apps?

Thanks

reddit.com
u/internxt — 7 days ago

Native NAS support?

Hello,

We hear that some of you would like us to improve our NAS support.

We currently support NAS via WebDAV / Docker, similar to companies like pCloud and others, which don't actually provide native NAS support.

However, would you like us to develop native NAS support by releasing a native app on the QNAP & Synology app stores? Or how would you personally like us to tackle this topic in order to improve your NAS support experience?

Thanks

reddit.com
u/internxt — 7 days ago

Suggestion and Request

I really like Internxt and use it regularly.

However, both the browser version and the app seem to lack support for many languages.

Do you have any plans to expand language support?

Or is this already in progress?

If there is a translation volunteer program, I would like to participate, so please let me know.

reddit.com
u/Omikuji5 — 9 days ago

Paid for Lifetime...listed as Free Account and Internxt won't fix

In 2021 I purchased a 1TB Lifetime Account. It worked fine until sometime in 2022 I received an email saying that my renewal failed to charge to my credit card on file...

>On Sep 1, 2022, 1:17 AM, Internxt Universal Technologies SL < failed-payments@internxt.com> wrote:We weren't able to charge the credit card you provided. Internxt Universal Technologies SL €41.88 payment to Internxt Universal Technologies SL was unsuccessful. We were unable to charge your Visa ending in 6616 for your Internxt Universal Technologies SL subscription. Please update your billing information to continue your subscription. Update billing information Questions? Contact us at hello@internxt.com.

I emailed support asking why I was being charged again on a lifetime account and they said it was resolved. However, to this day, when I login to my account it shows my account as a Free Account even though I have 1TB storage.

It doesn't list me as the Lifetime Essential Account that I paid for. Internxt, up until this point won't resolve this for me and says my account is fine even though I get emails indicating I'm a free customer and they want me to upgrade to lifetime.

Can someone at Internxt please resolve this once and for all? I have the receipt showing I paid for a 1TB Lifetime Account. Thank You!

u/LBTRS1911 — 10 days ago