Tried Marly Spoon for the first time, I usually do Hello Fresh and actually really like it, but man this was such a disappointment. This is literally all of the ingredients in the box for two full meals. The box arrived opened with the tape on the bottom completely missing. And the coleslaw is nasty looking. I'm going to try for a full refund but reading others I'm not super hopeful.
(If you get the sign up/sign in page, look for a small down arrow or triangle on the upper right corner—click that and it will open the free gift article)
I need to lose weight and most of the meals I know how to cook are either unhealthy or take too much time or energy for me to make as a student. My doctor recommended delivered meal kits but I'm having a hard time deciding which one to get? I also can't eat pork. I was wondering what you guys would recommend ?
Much like a previous post, we received a deliver that was supposed to be three meals for roughly $70. The package received had zero meat (recipes called for all three to have them), and other ingredients were also missing to the tune of about 14$ worth of actual groceries being in the package. We complained about the lack of actual food and were given a $13 credit. We replied that this was unacceptable and that we wanted a full refund, which they were kind enough to reply back with an additional $5 credit. It is physically impossible to speak to a live person. Even the chat bot errors out when asking for a person there too. Now we move to cancel and dispute the charge.
I’ve never been so mad at a meal kit service.
I received their email, thanked them for their transparency, and moved on. Come to find out, what is actually missing is basically everything. There’s literally no justifying this- at that point just cancel the box and refund. $120 btw.
I just gave birth, and we had planned to do some meal kits for the next few months. We were going to do Marley Spoon or Blue Apron and I have seen nothing but issues now for the last few weeks from people.
I really don't care about price, I just want quality food and we eat everything - no allergies, no special diets, etc. If they forget an ingredient there is usually a way for me to get around it with stuff I already have so an issue where there is one or two mistakes occasionally is not going to be a deal breaker.
Whats your suggestion....
I went to target today and can't find them.
If I Google them, it comes up with links. But if I click on them, it just searches in the app and returns normal food results.
Been wanting to try them but I don't know where they are.
It's it super target only or what?
I threw out my binder of blue apron recipes in a fit of cleaning. Then this happened. HUGE MISTAKE. What if we created a megathread or something similar that people could scroll through to find things to cook now that we are kind of on our own?
Check this out - you pay them to shop for you so you don’t have to go to the store and then they expect you to clean rotten meat, salvaged what’s left and then go to the store.
I've now sent this story to WIRED, Consumer Reports, 404 Media, ProPublica, Business Insider, USA Today, Bloomberg, Ars Technica, The Verge, NYT, Washington Post, AP, Reuters, CNBC, WSJ, CBS, NBC, CNN, NPR, The Guardian, Eater, Food & Wine, Food Business News, Modern Retail, Food Dive, and Retail Dive.
I've pointed reporters to this subreddit and the FreshRealm situation. I strongly encourage others experiencing this to submit tips too. The more independent customers they hear from, the harder this is to ignore.
A few tip contacts:
Send photos/screenshots and point them here. Let's get some eyes on this.
With all the kerfuffle around Blue Apron, I'm switching to a new service. I think I've narrowed it down to either Home Chef or Green Chef. Which one do you all recommend?
A recent change in how Blue Apron structures or fulfills its orders has triggered significant disruption. Reports from long-term customers highlight several critical errors: [1, 2]
Compounding the delivery errors, Blue Apron's communication channels are completely overwhelmed: [1, 3]
If your order was affected, Blue Apron policy generally advises reporting issues within 7 days to get a refund or credit. Because live channels are backed up, try these steps: [4, 5]
[2] https://www.trustpilot.com
[3] https://x.com
I just received my BA delivery, a day late (as opposed to no delivery last week) and it's just a box of loose ingredients, half of which are missing. I know I received something about reeducating the plastic but goof God, this is a mess. Calls to BA go unanswered.
I'm leaning towards canceling unless someone or something good happens.
EDIT I canceled on 8/12 via the chat bot in the app. Surprisingly no one tried to keep me from doing that. On second thought, not surprising at all.
As a long time mealkit enthusiast (and affected customer lol), I went down a little rabbit hole trying to understand what might have gone wrong behind the scenes for this week’s comical meal kit fulfillment mishaps (for ex. take a quick scroll through r/blueapron and r/marleyspoon for customers’ POV!!)
After some back and forth with my ChatGPT reading up on FreshRealm — the fulfillment company behind both meal kits — which filed for bankruptcy in April 2026, I was surprised by the #s which are now AI-summarized in the attached graphic for yall, my fellow meal kitters.
I was personally surprised to learn the most that:
• Blue Apron and Walmart made up 90% of FreshRealm’s revenue!! But Blue Apron’s fulfillment should be fully transitioned out of FreshRealm by Aug 31, 2026 to Misfit’s (huge FYI for Blue Apron’s customers). MS’s transition plans are not currently public.
• 1000+ workers laid off! I can only imagine the morale of the remaining and affected workers :(.
I’ll be pasting all the sources as a comment in this post.
I’ve been an active member for over 9 years and I’ve finally hit my limit.
Not only was my last box missing a bunch of stuff, I hate hate HATE the new no-bag packaging. I use BA as an accessibility tool for my ADHD so that I can actually cook fresh food before it rots in my fridge. The new system where everything is FUCKING LOOSE is an absolute nightmare for me.
It breaks my heart to see them in this condition, but I’m done. Right now I’m thinking of jumping ship to HelloFresh. Does anyone else have competitors that they can recommend?
Only got my add-on item. 5 little cheeses in a big ol box.
Edit 2: They got back and offered me a $15 credit on the next box...
Edit: Was supposed to be 4 meals. I decided to use the support button in the app and had to select every ingredient in every meal to mark it as missing...
SSIA. Three meals, and this was all I received. Tried to call customer service and their phone lines are down. Emailed, and got a generic email about their call volume being higher than usual. If I don’t receive a response by Friday, I’m just reporting it as fraud, and cancelling my account.