Avoid Homechef at all cost
Having done hello fresh and Martha Stewart’s meal kit in the past I would warn anyone against doing Homechef. Quick reason why:
- regularly they will leave out ingredients or even entire meals.
- regularly they will send you moldy produce or produce that is about to go bad
- not uncommon for meat packages to be leaking all over the bag and then your fridge
- their delivery service is horrific. Unreliable and bad customer service.
- homechefs in house customer service is atrocious. The worst AI assistant, and if you need help outside of hours good luck. They will say they will email you during work hours and then just not.
If you are getting a meal kit so you can have a reliable and cheaper way to meal prep avoid Homechef like the plague.
Edit: when I say regularly, I mean basically every box. while it was annoying that they often left out ingredients/they were moldy, and frustrating that they often forgot entire meals, I am about to stab pencils in my eyes and ears trying to track down a box for the past 24 hours that no one can find or give me a tracking number for. That was my wits end and pushed me to want to cancel my membership and make this post. Fingers crossed I can find my food, that it’s not moldy/warm rotten meat, and that canceling won’t be a complete bitch.