I think it'd be pretty awesome to get a toggle in settings for the old UI for the 10 year anniversary, so we can switch between the 2 UIs at our leasures. I miss it
I was making a character in a totally unrelated game and realized I just made Seven but without glasses😭😂
WHY IS HE SO CUTE I CAN’T TAKE IT
Replaying Jumin Route rn and this reminded me of the male players 🤣 luv u guys 🫰🏻
I checked the comments and apparently it’s about Yoosung!? I had no idea????!!!! I always knew he had the bad end yandere route, but a route where he kills himself when you break the fourth wall is insane I had no idea. I’m so tempted to download it again to see and get the route. Have any of you guys got this route before?
Mine is probably Yoosung. I find his CG’s just too awkward looking to get into and I find him kinda annoying. What about you guys?
So I have received and email back about it and it was hourglasses like others I don’t have any purchased hourglasses since 2020 I hope they believe I’ve done it through normal games play so I’ve replied just hoping they will believe coz I have not abused the god damn game Lmaoo 😭
I have about 700 hourglasses and I’m scared, is that enough to get banned? 😭 I haven’t bought another story cuz I don’t really wanna spend 550 cuz I miss a lot of chat rooms when I do play but should I just spend them? I’m scared of getting banned. Plus I didn’t buy these hourglasses, I have no proof of spending money on them. It’s just me saving up cuz I haven’t played the game in a while 😭
So I was in the middle of a replay with Jumin's route but decided I'd like to buy/play Saeran's route. I don't see any options for Another Story. 😭😭
I'm scared if I click "start over", it'll wipe my save files. If you're wondering, yes I'm as slow as paint drying. 😭
So... soon Mystic Messenger will complete 10 years of release...am I the only one worried that Cheritz won't do anything and if they do, it will be underwhelming? I'm not a negative person, on the contrary, I'm actually excited for the 10 years of MM but I don't want to get my hopes up...what does everyone think? It will be just some hourglasses, a big event or they will forget about it completely?
I was able to email Cheritz about my account being banned and received a response yesterday. I'll attach the screenshots of the responses from them. I was able to miraculously find my old receipts from when I had an iPhone and purchased hourglasses in 2017-2018. The email from Cheritz makes it sound like it wasn't necessary, but I'm sure it helped.
just wanted to post because I haven't seen many people mention getting their accounts back, and I wanted to let y'all know that it's possible! there is hope! 🩷
I made a post about getting banned a few days ago (see here: https://www.reddit.com/r/mysticmessenger/comments/1tcrhbl/banned\_for\_having\_too\_many\_hourglasses/) and have since been unbanned.
When i sent my first email to cheritz, explaining my confusion at being banned, they sent the following:
"Upon checking your account [email], we were able to find that you have a total of X hourglasses. As notified in our previous announcement on 'Notice on Account Ban for Abusive Behaviour', we have banned your account for suspicion of data manipulation. If you have proof of purchases for all the number of hourglasses you have, please send all your receipts to this account."
I then emailed them, trying to reason that ive been playing the game since launch and haven't bought any HG's as I've accumulated them through gameplay. I didn't get a response.
I then emailed again, this time asking them to check my game logs which will prove I've accumulated them through gameplay. This email did get a response:
"The restriction was an error made on our end during our routine data inspection process. Upon receiving your inquiry, our team carefully reviewed your account logs. We have confirmed your normal gameplay and have promptly lifted the restriction. You can now access your account and play the game without any issues."
From my experience, if you're banned, i would try the following:
Ask them to specifically check your game logs because you know you haven't been abusing the system.
If they haven't responded, email again. I don't think they manage their inbox very well and seemed to miss my second email entirely.
Hearing from other users, even if you did buy some HG's, sending them the receipts may only result in a partial restoration of HG's. For example if you have 3k HG's and only paid for 1k, then they might give you back your account with only the 1k you have a receipt for. It's probably best you insist they check the logs and only send receipts as a last resort. I also find it crazy that they cant check purchases on their end, surely they would know best.
The reply Cheritz Support sent ^
A couple days ago I posted that my Mystic Messenger account was banned along with many others. I just got a reply back from cheritz a few minutes ago and got my account back.
received my unban email tonight !!
I personally didn‘t receive a notification tho so I can recommend checking your emails by hand;;
hope it goes well for everyone else <3