r/powertools

▲ 1 r/powertools+1 crossposts

DeWalt Shop Vac Craps out after 5 hours of total use.

https://preview.redd.it/8g8jeepriz1h1.jpg?width=3056&format=pjpg&auto=webp&s=7fc4e1d8856c7356b4e61b6e2416e4e69af57e9c

5 hours total. I only use it to suck up dust from sanding wood furniture. I am an amateur wood furniture refinisher. This shop vac was babied. 5 hours total, and it craps out on me. When I went to the Big Box Store where I bought, they basically told me, " Tough shit." The process with Dewalt to get my money back after the store sent me packing is intentionally laborious. I spend my hard-earned American dollars on this Made in China garbage. Now it has to sit and not rot in an overfilled landfill. They. Don't. Care. I am only a number. No urgency to make this right to keep a customer. Just too bad.

While I was in line at the customer service desk, the dude behind me said, "How long did that piece of crap last you?"

There you have it, folks.

Two words: Planned obsolescence.

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u/Content-Syllabub3302 — 3 days ago
▲ 20 r/powertools+1 crossposts

Acme tools is a joke don't waste your time

Extremely disappointed with Acme Tools’ customer service, communication, and delivery timelines.

I ordered a battery in April with an estimated delivery window of May 1–8. That date came and went with absolutely no communication. I only found out there was a delay after reaching out myself once the delivery window had already passed, and was then told it likely won’t arrive until late July.

Waiting nearly 3 months for a battery is outrageous. Delays happen, but failing to proactively communicate with customers or offer any real resolution is unacceptable customer service. Don’t even bother sending emails either — in my experience, they won’t reply unless you continue chasing them down yourself. At this point, I’d honestly suggest going with another company, even if it costs slightly more. At least you’ll actually receive your product in a reasonable timeframe. After this experience, I’d also suggest people trust what others are saying in the reviews. Unfortunately, the complaints about communication and fulfillment seem to be accurate. This feels like a company operating with a terrible business model that leaves customers paying the price.

I’m also becoming very skeptical of this so-called “back order.” Maybe I’m wrong, but my gut is telling me these aren’t even new products they’re waiting on. The lack of transparency throughout this entire process makes it hard to trust what’s actually going on.

Overall, a very frustrating experience and not a company I can confidently recommend.

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u/Rare_Tough5011 — 10 days ago

Camping trip: Is there a real difference b/w Dewalt and Milwaukee

I’m trying to figure out if I should get a 220W Power Inverter for Milwaukee 18V Battery if dewalt one for my weekend camping trip. I know my brothers a die hard Milwaukee guy but all my guy friends are ussally dewalt. Is there an actual true difference is one better then the other. Help a gal out please.

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u/Tvshowmaniac_ — 8 days ago
▲ 3 r/powertools+1 crossposts

Portable Table Saw

Hi all,
I’ve been looking at the dewalt portable table saw (with the wheels) but am wondering what people have to say about it or if there are other recommendations?
I have other dewalt handheld power tools but it’s not like this uses the same batteries so I’m not really attached to the brand.
I’m just looking to do household things like cutting boards for shelving and plywood etc

Also looking for buying tips for places or how to get it cheaper 🤣 currently TSC seems to be cheapest and my work rewards have some gift cards on discount for there as well (and lowes right now) but if there’s something else to look for I’m into it.

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u/Alfizzix — 8 days ago

Caliper recommendations

Hey guys! To cut to the chase, I've been looking for a decent caliper that I can have for everyday use around the house. A few projects with replacing sections of existing drain pipes on our home (we're new first homeowners). Does anyone have any calipers that they swear by? My main concern is accuracy, as I have seen some online on Bunnings, but the reviews do not sing any praises.

Any advice/recommendations are welcome.

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u/Justmakingmywayinlyf — 13 days ago