r/profitec

I’m always reluctant to purchase a recently introduced new model of anything.

What has ECM/Profitec’s history of working out new model/manufacturing kinks when introducing a new model?

How long would you wait after launch to purchase? Or would you purchase as soon as available?

Currently getting my first set up, and really stuck between the Pro 500 PID w/ Flow Control or the Move.

For background, I have ordered a DF64 V2 grinder and will be using that with whatever machine I purchase. And will be pulling 2-4 drinks of espresso daily (occasionally hosting maybe 6 or people on weekends), and steaming milk for Cortados and Cappuccinos 95% of the time. Additionally I can get both machines for the essentially the same price.

I’m torn between the beauty and more craft/analog feel of the Pro 500/E61 machines, and the seemingly better temp stability in the dual boiler Move. Heat up time isnt an issue for me, as I already have some smart plugs that I can use to get it warming up and ready for me in the mornings.

Let me know if you got thoughts or opinions!

Just unboxed my Profitec Go 1.0 purchased from Whole Latte Love. Everything looked great and followed the instructions for first startup (run pump for at least 30 seconds and let boiler come up to temp). I go to pull my first shot and nothing comes out. I figure I ground too fine and choked up the machine. No problem, coarsen up my grind and go again, same thing.

After three attempts, I finally decide to run the pump with no portafilter in and see if water will flow freely. Some water is coming out but not much at all and it takes at least 15 seconds for a few drops to appear. I do some googling and check to see if the tank is fully seated, that seems to be ok. I try to run the pump with the steam wand open, that doesn’t change anything. I take off the shower screen and run it again, still very little water coming out of the small hole.

Is this an issue anyone has experienced before? Do I need to send this unit back to WLL? Any advice would be greatly appreciated. It’s getting late here in the states and I’m giving up for the night.

UPDATE: Solved! Did a reset and tried refilling the boiler for a little longer and got water to pump without issue. Thanks to everyone for the help!

I have my GO 2.0 coming in this week and want to get a milk pitcher. I usually make one cappuccino, sometimes two at a time, hence my question about which size to get.

Is the steam wand powerful enough to steam milk for two cappuccinos at once? I’d get the 500 ml pitcher since I doubt the 300 ml would be enough for two cappuccinos. Or would I be better off getting the smaller 300 ml pitcher and steaming twice?

I’d especially appreciate feedback from anyone who has the GO or GO 2, as I’d love to hear how you handle steaming milk for one vs. two cappuccinos.

I am not asking for buying advice for specific brands/models. THX :)