Travel Operations Specialist
Travel Ops Solutions is the operations back-office for an Iceland and Scandinavia-focused travel company, handling bookings, pricing, and logistics for international travellers.
We are hiring operations team members and interns to join our office team, based in Camp, Pune.
This role sits at the heart of how we deliver trips, turning confirmed sales into flawless bookings and a smooth experience on the ground for our travellers.
What you'll do:
- Manage bookings across our systems and supplier platforms, keeping every detail accurate and up to date
- Price trips accurately and efficiently
- Check booking notes and trip details carefully before confirming, catching errors before they become problems
- Communicate clearly with sales people, suppliers and, when needed, with travellers
- Check and approve supplier invoices
- Track payments, deposits, and balances tied to bookings
What you bring:
- Sharp attention to detail, you catch the small things others miss
- A high bar for accuracy, especially with dates, numbers, and booking details
- Strong written and spoken English since communication is with sales people based internationally and foreign travellers
- Tech-comfortable, able to pick up booking systems and new tools quickly; working knowledge of Excel (basic formulas and formatting)
- An accounting or finance background is a plus, not a requirement
- Freshers and students looking for an internship are welcome to apply if you're sharp, quick to learn, and genuinely fit the above
The role:
- Full-time employee position or internship, based in Camp, Pune
- Office-based role, work from home is not an option
- 9-hour shifts, rotating morning and afternoon, no night shifts
- Weekend work on a rotating basis
What the job offers:
- Competitive salary
- Great and supportive team
- 9 hours, 5 days a week, very little overtime, genuine work-life balance
- Exposure to international travel operations and destinations
- Real opportunities to grow quickly
Note: Shortlisted candidates will be given a practical test as part of the process. Please apply only if you genuinely feel you meet the requirements above, to save your time and ours.
u/Amazing-Lime-5631 — 11 days ago