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The blatant balls to just react, and not actually answer this question with a Yes or now is astounding. All these people do is post generic links explaining that the queue can go up or down depending on Server load but THEY REFUSE to answer whether or not people who generate higher amounts of videos get throttled with higher queue times than users who generate less

And he consistently gaslights us saying the question has been answered. No, it hasn't. Never ONCE did he give a yes or no on if Heavy users are throttled

Would you believe me if I told you that I was suspended earlier today for trying to complete this scene? This is such "harmful content"... Quality could have been better, but apparently the content is too dangerous. Clearly. Anyway, this post is not seeking support on that as my suspension was lifted. Just sharing the scene.

https://reddit.com/link/1ti2wkj/video/0jo1w4dd962h1/player

My account has been just register, and I wanna get unlimited plan. But my account have max plan only.

So how can I get unlimited plan？

I get this immediately when I try and generate:

Oops, this one's on us.

You hit a technical glitch; nothing to do with your prompt.
Your credits have been refunded (may take a few moments to appear). Try again and it should work. If you get this error more than once, try different inputs.

anyone else? it's immediate.

I clicked the pricing page to sign up for Runway Unlimited, then I was taken inside the dashboard to create an account. After creating my account, I clicked “Upgrade,” and the only option I saw was MAX, so I assumed that was the correct plan to choose.

After upgrading, I realized there’s no option to switch to “Explore” mode to access 480p generation, which is all I need for Seedance 2.0 testing for my university work.

Your live chat directed me to Discord for help, but instead of getting support, I was met with rude and condescending responses, including being told I “can’t read” and treated like I was stupid.

Is this really how Runway handles customer support? The whole experience felt misleading and unnecessarily hostile.

So I been trying to generate a video with two characters in Seedance 2.0. Each character has there own voice samples. For example @ character with the voice of @ characteraudio is character name.

I did it for both characters, and every generation so far, the voice samples are swapped. They speak the dialogue correctly, But the sound of there voices are swapped for some strange reason. Is there a way to force it to use the specific voices for each character? The voice samples are 6 seconds each.

https://preview.redd.it/0ko2331qwj1h1.png?width=1082&format=png&auto=webp&s=5056125afc325b46b8121edd505a9fc64b4593ba

Hey guys,

Since today I’ve been getting this error again and again while using Seedance 2.0 on RunwayML:

>

The strange thing is my prompts are pretty normal. No NSFW, violence, celebrities, or anything weird. Some prompts work fine, but others instantly get blocked for no clear reason.

I already tried:

• changing prompt wording
• shorter prompts
• different browser
• new session/project
• removing possible trigger words

but it’s still happening.

Is anyone else facing this too or is it just my account?
If someone found a fix/workaround, please let me know because it’s getting really frustrating 😅

I have done some further testing comparing other seedance platforms with runway and the quality of outputs with runway are noticeably more inferior when using the exact same prompt. So much so I can’t use many of them.

Anyone have any further info on this or anyone from the mods can chime in? Kind of feel like this is possibly false advertising unless it’s a bug or something?

I'm looking for a plan to create image to videos. In flow I'm used to having to retry many, many times to try and get close to what I want. I was going to go for google's ultra plan and use flow lite instead of credits, so I get unlimited usage but I've just seen runway have an unlimited plan too. Although I see the creations must be in done in relaxed mode right?

So is runway much better at keeping to the prompt? How slow is relaxed mode? Is it 3 minutes per video?
Can you queue up multiple videos at the same time or does it only do one at a time?
Does it matter what video model you use? I saw it said veo 3.1 premium was included in the models, is that the veo 3.1 quality model? So I'd have unlimited generations with that model?
If that's the case, it's far better to get this unlimited plan and use that tool (albeit slower) than using the ultra plan right?

I’m on the half price unlimited plan paying monthly for 3 months. I noticed Seedance 2.0 is not on the unlimited plan anymore, should i cancel this months payment? I don’t want to pay for another month if its being removed.

I’m thinking about purchasing the Runway Unlimited Plan, mainly because they mention unlimited Seedance and Kling video generations in Explore Mode.

I wanted to ask people who are already using the Unlimited plan — is this actually true in real usage, or are there hidden limitations/queues behind it? I just want honest feedback before spending that much money.

A few questions for current users:

- Are you genuinely able to generate unlimited Seedance and Kling videos in Explore Mode?

- How long does it usually take to generate a 15-second clip?

- Is 1080p quality available?

- Is audio supported in the generated videos?

- Are there long waiting queues during peak times?

I’ve seen mixed reviews on Reddit, with some people mentioning very long queue times, so I’m a bit concerned.

$95/month is a very large amount for me because I’m a student, so I really don’t want to make a bad purchase decision. I’d appreciate honest reviews from actual users of the Unlimited plan.

I've been using it for over 6-7 months, it's gradually get to the point now as I'm typing this, it's been 20 min and it's still in the que.

This month I wait 40 min 1 hour only to find out a video of someone with 4 arms for example.

It’s really not worth it. You can’t work with this.

All I ask is to do 5 second video over an image.

This is the last month and I will switch to another platform.

I just wanted to share my 5 cents.

I've been using Freepik(Magnific) for the past year, but generations are super slow at the moment, quality is dropping, and since they stopped unlimited Nano 2k image generations I've started to look for alternatives. I dont have the budget to use Comfy UI and so was thinking of Runway Unlimited subscription, is it worth it, I've read alot of reddit threads where users are also complaining about Runway waiting times for generations as well and quality. Any suggestions or advice would be great, thanks.

I have asked Timmy this question SEVERAL times. Whether or not users who generate a high amount of videos get higher queue times than those who don't

1. I have 2 runway accounts. 1 with 1500 generations in the past month. 1 with 100 generations in the past month Both have the same creation date of April 10th. The account with 1500 Queue times: 1 hour 24 minutes 1 hour 38 minutes 1 hour 49 minutes 1 hour 25 minutes....; The Account with 100 gens queue times: 13 minutes 17 minutes 21 minutes 16 minutes
2. Is this actually a system put in place?

Whenever I post these findings in the Discord Aroha deletes the messages to protect the staff. And when posting my DM screenshot proving that he dodges the question they threaten to time me out of the server so I left if I'm going to be treated like this.

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