Recently I’ve been having issues with payouts from stub/via, starting from May 8th. That was the last day I successfully received a payment. Another payout was supposed to be processed on May 9th, but for some unclear reason it was never paid, even though everything had been working fine before.
Has anyone experienced something similar? How did you manage to resolve it? Support only keeps giving promises, but nothing actually changes.
Sigh…listed my Yankee tix and when I tried to select ticket attributes (pepsi lounge access, padded seats, etc.) I was given options for a UK venue instead of my Yankee tickets. So I didn’t choose any attributes and created the listing, figuring I would log out, log back in and try to edit the listing in hopes it was a glitch and the attributes would be corrected…but it seems there’s no way to add the ticket description/attributes to an existing listing? The only available edit is to price… Anyone have any experience/advice on how to fix this? Oh, and StubHub Is so wack.
Hello,
My account has been restricted for unknown reasons none can tell. My payments are froozen.
What to do?? Has anyone had similar experiences?
I recently encountered a problem with SH/Viagogo: sales on my account dropped sharply to 0, active listings cannot be purchased by the seller, payments are returning errors, and new listings are being deleted under a dangerous flag, even though my statistics are excellent and I've had no problems at all. Support is responding as usual. Has anyone here encountered this? Let me know. So far, I see this mostly related to accounts targeting the European zone.
so like 2 months ago i bought tickets for tame impala in Ohio on august 25th. i honestly immediately regretted the purchase but i just tried to not think about it (very much an impulse purchase).
present day, twenty one pilots announced a show in Ohio, which i would much rather go to than the tame impala show. and i’ve already signed up for presale.
the tame impala tickets i bought were my first time ever using stubhub, and i had no idea i could by no means get a refund (i know, im dumb and should have known)
so today, after seeing the TOP announcement, i frantically relisted the tame impala tickets. not knowing that i wouldn’t get my money back any time soon. as i said, this is my first time using stubhub and im just stressing myself out about this majorly.
so i suppose im just asking if i made the right decision?? or if i actually just wasted my money. i’m scared no one will buy the tickets, or that there’s a better way i could have handled this. i don’t know im just stressing.
sincerely- an anxious and impulsive 18 year old who’s never used stubhub.
hi,
I sold 2 tickets back in November 2025 for a total of $1500, about a week after the event I tried logging into my account and I was locked out. it wasnt allowing me in. I was confused and unsure what had happened. I contacted StubHub, I was told my account is under investigation. since then, I tried contacting them multiple times and was told the same thing - my account is being investigated and I have to wait, I tried filing a complaint through BBB which was now resolved as "buyer unsatisfied". I tried contacting my state attorney general and am waiting on a reply, it's been months.
I have email proof of selling the tickets, me transferring them through Ticketmaster, and the buyer accepted them. I even contacted the buyer about this and they said they can send me any screenshots or documentation id need if I agree to give them "50% of any settlement money".
I genuinely don't know what to do at this point. the event was over 6 months ago at this point.
I live in New York if that matters
I listed a pair of tickets for a show. Someone bought one within an hour. I then realized I the ticketed would only allow me to transfer them as a pair, not individually. So I immediately had to cancel the sale and gave the reason as needing to sell as a pair not one by one.
I relisted the tickets being careful to check the box that they had to sell as a pair. Within minutes, the same buyer bought both. All told it was less than one hour that the first ticket sold, was cancelled and then sold as a pair. Everyone happy.
Next day Stub charged my credit card $250 for cancelling. I started a dispute but haven’t heard back.
What’s the best way to argue my case? Buyer was able to attend the show, honest mistake on my part, immediate action etc.
First time seller. Honestly I’m just trying to use my Chase $150 credit to quickly buy and sell tickets to offset the annual fee of this card. I bought concert tickets. They are e-tickets, no pdf but a link that takes you to a webpage with a QR code and a moving indicator. When I creat the listing on Stub Hub it asks me to transfer the tickets. The tickets are within my stub hub app already and can’t be transferred in. The help center says it will be detected automatically but it’s been 5 days now and my listing is still not active.
Any guidance would be greatly appreciated!
Has this happened to anyone? If so, what did you do?
I listed a ticket last week and everything was fine. It showed on the concert’s ticket listing and on the map, but it suddenly stopped showing yesterday.
All my ticket info is correct and already transferred.
I really need to sell my ticket but how if StubHub won’t show it to the buyers 🤦🏻♀️
Hey everyone,
I'm doing research on ticket reselling workflows and inventory management. Looking to chat with people who currently resell tickets (casual or professional) about their process.
What I want to learn:
$45 compensation for 30 minutes (Venmo/PayPal/Zelle). Not selling anything - just genuinely trying to understand how this works.
Comment or DM if you're interested. Thanks!
With all the frustrated posts in this sub I thought I'd take a second to list alternatives that I've found helpful and across what demographics:
Hope this helps!