r/suncountry

Here's an email I received on Tuesday:

To our valued Sun Country cardholders,

We are reaching out to let you know about an update regarding the Plus Status benefit.

The ability to earn Plus Status will be discontinued as of December 31st 2026. Plus Status earned in 2026 will be valid for bookings made by August 31st 2027 with travel completed by December 31st 2027, after which all Plus Status benefits will be discontinued.

Thank you for being a Sun Country Visa Signature^(®) cardholder. We apologize for any inconvenience this may cause, and we hope you are enjoying the many benefits that come with your Sun Country Visa Signature^(®) card.

Sincerely,

Synchrony Bank

I am leaving for Las Vegas on October 24th. I am seeing a ton of stir about canceled or delayed SC flights. I have a big concert the same night as arrival (I know, stupid, but my father persuaded me to do it). It is a morning flight with departure before 8 am. Has there been any historical cancellations recently? Or delays more than 2 hours?

I was supposed to fly from MSP to SEA the evening of 7/31. Less than five hours before takeoff, the flight was cancelled. I was annoyed but rebooked for the following evening. On 8/1, the same flight was cancelled AGAIN about four hours before departure. I called Sun Country (on hold for 45 mins) and they had no other available flights on 8/1 or 8/2. I was extremely frustrated but there was really no recourse. I cancelled and rebooked an absurdly expensive flight with Delta.

What's the point of booking a flight if it can be cancelled so easily? More importantly, what's the point of booking a BUDGET flight if you are just forced to book an expensive, last-minute flight with a more reliable airline?

My guess is that the flights were not full, and given current fuel prices, would not have been worth it to the company's bottom line. So, they were cancelled. Sun Country clearly has no integrity, but we also need regulations to protect consumers in this scenario.

TL;DR, Sun Country is inept, unreliable, has no regard for their customers and I will henceforth avoid them like the plague.

Company offers them a nice job and lifestyle and they all run away to Delta.

Shameful. The airline is a family.