Been at capacity for about four months. Booked out further than I'm comfortable with, turning down jobs I'd normally take, starting to think seriously about whether bringing someone on makes sense
The thing that kept stopping me wasn't the cost or the insurance or the licensing. It was the admin question. Right now I write every estimate myself because I know exactly what I looked at on the site visit. If someone else does the walkthrough, how do I make sure the estimate that goes out reflects what was actually there? That's not a small problem when your reputation is attached to every quote.
Before I could seriously think about hiring, I needed a system that didn't rely entirely on me being present at every step. Getting the workflow onto a platform where the estimate comes out of the visit itself rather than out of my head was the first step. It's not fully solved but it's in a different place than it was. I'm using Bizzen for the estimating side and it's made the handoff question feel more manageable than it did when everything lived in my notes app.
Still not sure on hiring. But I'm closer to being ready for it than I was when the whole operation ran through me personally at every step.