r/taobao

Image 1 — Consolidation items rejected after paying
Image 2 — Consolidation items rejected after paying
Image 3 — Consolidation items rejected after paying
Image 4 — Consolidation items rejected after paying
▲ 5 r/taobao

Consolidation items rejected after paying

Hello,

I recently made a consolidation order, which I’ve done many times before, and got a few items rejected.

Image 1 was the initial message I got and image 2 was after I told them I wanted to return the items.

They said it was the shielded cables and connectors that were rejected so I asked to return it. They are now asking me to provide the return address, which I don’t have. What do I do now? I don’t have the return to seller option because I’ve already finalised the consolidation and paid for shipping.

On another note. Apparently another item, which is a gaming peripheral also got rejected. Is there a way to fight this? This is pretty high value and important to me, unlike the other rejected stuff.

Thank you.

u/minhhoang3107 — 19 hours ago
▲ 3 r/taobao

How do I buy official Genshin items in the UK?

I have been trying to buy 3 different parts of the Furina inspired set of clothes, I first tried ordering through Taobao itself but it said something about expired/ invalid products, which upon further digging was because the company (MiHoYo) doesn't support shipping to the UK. So I tried Superbuy, when I pasted a link of one of the set pieces it said that I can't order it there due to legal reasons. Anybody got any workarounds?

reddit.com
u/islaheheh — 1 day ago
▲ 2 r/taobao

refund successful but claim settlement failed?

I applied for a refund and it says everything was successful but it gave me a notice saying the claim settlement failed, because the tracking number didn’t match. Am I getting my money back?

u/itztyguy — 2 days ago
▲ 12 r/taobao

Seized by customs in Canada

FYI Ordered a few things for the first time from taobao to Toronto Canada and it was seized by customs :(
Just in case any other Canadians are looking to order from here

reddit.com
u/as1198 — 3 days ago
▲ 10 r/taobao

why is my phone doing this?

I have a taobao for many years and not once has it done this I think it’s affecting make up sales and anything else in that room because if I try to buy like a lipgloss, it won’t let me buy it and shows this on the screen. Is there anything I can do to make this stop?

u/Angry_wolof-poff — 3 days ago
▲ 1 r/taobao

Superbuy or Taobao app?

So it's my first time buying from Taobao and I'll delete this if it's already been answer too many times. I just don't know how to search for it.

So I want to buy merch from a game whose only store is in Taobao, and when I downloaded the app, I couldn't access their store. At first I thought this meant that the Taobao app in my country and the one in China are different and thus I couldn't buy it. Which checks out because people who have bought it use something called Superbuy to make the seller ship to warehouse then Superbuy will forward it overseas. Everyone and everywhere people were saying to use superbuy.

Then I tried switching the language on the Taobao and I was surprised that allowed me to actually find the flagship store. Though I now had to use a different phone to translate everything. After inputting an overseas address I was surprised that they did in fact have a shipping option. one priced per 0.5kg and one 232 yuan.

All the tutorials I've seen have just said to use superbuy, but then I discovered this.

The only address I've put is overseas ones, so now I'm wondering if I should just go with the taobao app and skip superbuy? I'm only buying one item so no need for consolidation and it weights 2.5kg. Also since this is already in taobao why does every tutorial even recent ones still use superbuy? superbuy doesn't tell you how much shipping is until it's already there.

Since it shows up on the Chinese language version of the Taobao app, I'm assuming this is mostly used for Chinese people living overseas and not for overseas people ordering overseas but I'd have to ask why? what's the drawback of me using it?

reddit.com
u/CouthnRuly — 4 days ago
▲ 3 r/taobao

Xianyu seller asking for more information

I’m using Cainiao. I don’t have a name set on Xianyu, it’s connected to my taobao account which has my real name. The seller is located in Taiwan.
What should I reply?

u/McDonaldsFryQueen — 3 days ago
▲ 2 r/taobao

Banned for a US phone number?

I've never bought from taobao before, I'm completely new to this and wanted to make an account to buy some gyaru clothes. I set my account up on the mobile app and everything was fine. Then I tried to log into my account on my laptop and it forced me to add a phone number to my account. I got the verification texts and everything and it seemed to work, until I tried to log in for the final time and I got the pop up below on my laptop. I opened the app and got the same message. Is there anything I can do to fix this or am I just permanently screwed?

u/loonardream — 3 days ago
▲ 2 r/taobao

Got logged out of my account

Hey there. I got logged out of my account and logging back in isn't as easy as it should be. Does anyone have any advice? I have to show valid proof of being a citizen of China but unfortunately I am not. Is there a way around this?

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u/UnicornFromOoo — 3 days ago
▲ 2 r/taobao

Buying clothes

Hii. New to taobao and I am looking to buy clothes. However, I noticed a lot of sellers show the sizes by weight range and often have no measurement chart. To anyone who has bought clothes, were the sizes true to your weight? I understand that catties is different from lbs and kg, but should I buy one size bigger in case? Thanks

reddit.com
u/New_Manufacturer356 — 4 days ago
▲ 4 r/taobao

What does this mean?

I’m a taobao user in the United States and was planning on using a proxy service to buy my items. Why am I getting this notice? All I do is copy links and favorite items I’m interested in buying later.

u/venomousgagreflex — 3 days ago
▲ 3 r/taobao

taobao phone number got restricted (US user) how do i contact support

Is there an international email to contact taobao support? My account phone number got frozen so i couldnt link my verified alipay to it. I am afraid i would have to pay for international calls if i call the support number

reddit.com
u/SilverBubble1 — 4 days ago
▲ 3 r/taobao

Ash Wood Furniture from Taobao

Has anyone bought Ash Wood Dining Table or Ash Wood Bedside table from Taobao? I'm trying to confirm with the seller that it's made of solid wood and not ash veneer. But still hesitating because I dpn't want to spend on it if it's not going to last for 5 years. It's not dirt cheap but it's 50% less than having one made in my country. Thank you!

reddit.com
u/Capable_Bug_2534 — 4 days ago
▲ 3 r/taobao

Custom Plush

Hello!

I really want to order a custom plush from one taobao shop. I’ve already bought few things through proxies but never anything that required customization like they

Has anyone ever put an order like that? How did it look?

reddit.com
u/EggLess4292 — 5 days ago
▲ 1 r/taobao

Item on XianYu not being shown

I have had this PC up on xianyu for a couple of weeks now but it still isn't visible on the market. Have I missed anything? Any help would be very much appreciated. Thank you very much.

u/Professional-Net1940 — 5 days ago
▲ 1 r/taobao

my phone number is marked incorrect but it’s because my messages don’t work in china

i can’t call or recieve messages and the message contact seems to be very unhelpful. is there anyway i can get these to be delivered? some of the packages were delivered no problems so im a little confused

u/Lockedcreations — 5 days ago
▲ 2 r/taobao

Cainiao Cash on Delivery for Xianyu

I want to purchase an item from a Taiwanese seller on Xianyu. Their listing says 运费台湾顺丰到付. Which is COD, right?
Will Cainiao accept this item?
I already have items in storage so I’d prefer to use Cainiao but I can use another service. I need help communicating with the seller to make sure the item isn’t returned.

reddit.com
u/McDonaldsFryQueen — 5 days ago