Got sent obviously wrong item, leaving mainland in 3 days, what to do?
I bought an item worth 550rmb. The item that was shipped was obviously a different model than what was on the listing, though at first glance looks similar. I submitted a complaint to taobao support for fraudulent shipment with pictures showing the exact differences between the item and the listing. The one that was sent matches other listings that go for about 300rmb, so they sent me an item of lower value.
I'm not sure how this will go with me leaving the mainland. The complaint will be addressed in 24 hours, but I leave around 60 hours from now. What happens if they say I need to return the item after I'm no longer able to do so? Will the seller be responsible for shipment back to the mainland from overseas? I'd prefer to keep the item, since I won't be able to receive a new one in time before I leave and I don't think it's worth purchasing it with overseas shipping. I just want a full refund. Is that possible? Or should I just accept no reason return/refund and not risk the no return refund getting denied?