r/u_ObjectFit3098

Hi everyone,

I recently ordered a BYD Sealion 8 Premium from BYD dealer on 14 June 2026.

I am trying to understand whether my situation is normal, or whether I should push back further.

The main issue is that my finance has already been settled by the dealer yesterday, but I still have not seen the car, I do not have the vehicle, and I have not been given a clear ETA for delivery.

I only found out the finance had been settled after receiving a welcome email from the finance company. This is concerning because I am now financially committed, but I still do not know when I will actually receive the car.

Is this normal or even allowed? Should finance be settled before the customer has inspected or taken delivery of the vehicle, especially when there is no confirmed delivery date?

The second issue is the $1,000 discount. I was told that if I bought the car that day, I would receive a $1,000 discount. At the time, I do not recall being clearly told whether this discount was only for dealer stock, BYD stock, or subject to any other stock condition.

After placing the order, I was later told I would not receive the $1,000 discount because the vehicle was not in stock.

A few days after ordering, I received contract/signature documents with a vehicle allocated with a VIN. I also checked the Australian Government RAV public search, and the vehicle appears to have a RAV Date of Entry before my order date.

I understand RAV entry may not necessarily prove the car was physically sitting at the dealership. However, because I was told I would get $1,000 off if I bought that day, and the stock condition was not clearly explained to me at the time, I am now questioning why the discount is being refused.

Has anyone else had a similar experience with BYD dealer?

Is it normal for finance to be settled before delivery when there is no confirmed ETA?

I just want to understand whether this is normal dealer process, or whether I should escalate the matter further.