Another quick cheat sheet for PMP and RMP takers:
Core mindset tricks
PM is always proactive, never reactive. If an option says “wait and see” or “escalate to sponsor immediately,” it’s usually wrong unless the PM has genuinely exhausted their authority.
Talk to people before touching documents. When a problem involves people (conflict, resistance, missed expectations), the first step is almost always to communicate/engage directly; not update a register, not escalate, not enforce policy.
Root cause before response. PMI rarely rewards jumping straight to a fix. Look for options that investigate/understand the “why” before acting.
The PM’s job is to remove obstacles, not assign blame. Options that threaten, punish, or go around someone are usually traps.
Choosing between similar-sounding answers
“Address it directly” beats “escalate,” “survey,” or “abandon.” Escalation is for things outside the PM’s authority; surveys are for confirming scope, not judgment calls; abandoning a decided-upon plan is premature.
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